2018 Mercedes-Benz GLE-Class owner complaints

When the engine is shut off while the transmission is still in drive, the transmission is automatically shifted into neutral, not park. As a result, the passenger attempting to exit the vehicle could not do so because the vehicle was rolling...very unsafe, especially if children were greeting the vehicle.

Cannot shift gear to Reverse or Neutral, after car is completely stopped by pushing brake pedal and keep firmly pushing the brake pedal. After firmly press the brake pedal, tried to move hear selector to Reverse or Neutral, but did not work. Tried to above step more than five times at the moment of incident, but did not work. If takes off the foot from the pedal, the car Restart the engine, then I was able to move the gear to Reverse or Neutral The case has occurred three times, an year ago (Summer, 2021), Aug 2022, Sep 3, 2022. Q:How was your safety or the safety of others put at risk? When incident happened, after trying changing the gear to Reverse, take off the foot from the pedal then car moved to forward instead of backward, then immediately braked the car again to stop moving the

Transmission gear does not shift into R or N or D, from P. How to reproduce: Drive several minutes, then brake/stop, shift into R, pull back 10~20 ft. Gear cannot shift to either R or N or D. Gear can only shift into P. Shutdown the car, restart the engine then able to shift into R or N or D. This has been intermittent but getting more frequent.

The fuel pump has been failing and shutting off and has been hesitant when taking off. It can leave you stranded in the middle of the road or if you turn left in front of people the car may stall and can cause a crash. Yes and independent dealer and the dealer both know it’s a problem. I took the vehicle into a Mercedes dealer and the fuel pump had a recall on it and the dealer refused to replace it although I had a engine code that they could pull up referring them to the fuel pump and the fuel pump not priming as it should in every start up. The failure happened a few months ago and I took it in and the dealer drilled a home in the rear of my car and failed to replace the fuel pump, which was covered under the warranty. And the dealer admitted there was water in the trunk area which c

Safety issue with regarding the TCU (Telematics Control Unit). Active recall does not include my VIN# /Make & Model. NHTSA campaign number 22V365. My car has Constant SOS Inoperative Message after battery failure in 2021-2022.

The contact owns a 2018 Mercedes-Benz AMG GLE43. The contact stated that the sunroof failed to open, and there was a fracture causing water to leak into the cabin of the vehicle from the upper-right side. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the motor and tracks for the sunroof had failed and needed to be replaced. The dealer stated that the entire unit needed to be replaced due to previous parts no longer being compatible with the new improved parts. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000.

Brakes need replacing after only 11 months old and 14,000 miles. Loud squealing from brakes upon applying them. This has been a problem since purchasing the car in jan. 2018. Reported to dealership multiple times and was told it was normal. Now they want me to pay to have the brakes replaced.

when i tried to apply brakes on Nov 27th, 2022, the brakes were not applying for 4-5 seconds inspite of pushing the brake few times. After 5 seconds the brakes were working. to avoid collision i had to change the lane quicKly and luckily there was no one in the next lane. Please note that i have changed the front and rear brake pads few months back (Aug 2022). As my brake pads are new, i assume there is some fault in the overall brake system which I would like to bring notice to the United States transportation Department and to the Mercedes company. Please advise on how to proceed from here to ensure my car is safe.

Low beam head lights are very poor and I am not able to drive this car at night. I googled about this issue, and I see lot of people complaining about the same issue on Mercedes gle. I am willing to pay money to fix this issue, but dealer said he can not do anything about it now. I talked to Mercedes and they also said they have not received enough complaints about it.

Tl* the contact owns a 2018 Mercedes-benz gle350. While driving at night, the headlights failed to illuminate adequately. There was no warning indicator illuminated. The vehicle was taken to Mercedes-benz of durham (919-794-7077, located at 110 kentington dr, durham, nc 27713) and the bulb locations were adjusted; however, the failure recurred. The manufacturer was made aware of the failure and stated that the headlights were performing as designed. The vehicle was not repaired. The failure mileage was approximately 20. The VIN was not provided.

I write you to report a serious Mercedes benz safety hazard. The gle 43 with pirelli pzero tires responds adversely (without reasonable control) in snowy conditions. In even mildly snowy conditions, the tires plane on the snow and act more as skis than tires. In 2018, after leasing my gle 43 I experienced loss of control, sliding sideways, while making a left turn at 5-10 MPH in a parking lot. Following that experience I purchased snow tires and the car handled much more favorably. In 2018 when I leased the car, I was told by the dealership that only the sport tires were available for the size tire I requested. Clearly I was able to purchase snow tires the same year and I suspect, but have not confirmed, all weather tires are also available. Mercedes mistakenly did not offer (or mak

Cruise control speed cannot be cleared unless car is stopped and engine turned off. Once speed is set, the cruise control can be disengaged, but the speed set cannot be canceled. Example, speed is set at 65mph. If cruise control is disengaged, and then engaged again, it will automatically accelerate to 65mph. The only way to decrease speed is to repeatedly tap the lever to decrease speed by 5mph/tap. This is unsafe and very disconcerting if you are trying to set the cruise for a lower speed speed than previously set. I confirmed this problem to Mercedes on august 10, 2018.

While driving, the vehicle’s serpentine/fan belt snapped. The loose belt struck and pulled out a sensor plug. Immediately the engine shut down and was later found to be seized. The vehicle had no prior warnings or known issues and was maintained according to manufacturer recommendations. There were no other warning signs ahead, the car is always maintained. I have records of all the maintenance, and there was not a single Check engine light, or any other kind of issue. Consequence: Engine seized, vehicle not drivable, substantial repair or replacement required. •Condition & maintenance: All services up-to-date, regular oil changes, no previous related issues. •Supporting documentation: Mechanic’s inspection report, service records, tow bill, photos of belt damage and sensor plug. •Impact:

The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that the vehicle failed to start. The contact scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a loss of communication between the fuel pump control unit and the fuel pump. The vehicle was towed to the dealer, where the contact was informed that there was water accumulation in the spare tire wheel well. The dealer replaced the blown seals and the fuel pump control unit under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline); however, the failure persisted. The dealer recommended a fuel pump replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.

The vehicle will not turn over and start. Unable to drive to work, water accumulated in the back spare tire area. No warning or alerts appeared on the dash the vehicle would not turn over.

1. When driving in the rain between 65-70 MPH and hitting a puddle, the rear end sways very strongly and excessively, it scared me to death. 2. When driving on a dry road over sewage cap, the rear end slides left and right to a degree of noticible and discomfort. 3. Stinky sour/mold smell from ac unit

The contact owns a 2018 Mercedes-Benz GLE350 equipped with Kenda Tires, Tire Line: Klever, Tire Size: 255/50/R19, DOT Number: (N/A). The contact stated while driving 35 MPH, there was an abnormal popping sound coming from the vehicle. Upon inspection, the contact discovered that the front passenger’s side tire had experienced a blowout. The contact had the vehicle towed to an independent mechanic and was informed that all four tires were in bad condition and that all four tires needed to be replaced. The front passenger’s side tire was patched, and the vehicle was towed back to the residence. The manufacturer and the dealer who sold the contact the tires were notified of the failure but offered no assistance. The tires were not replaced. The tire failure mileage was approximately 1,000. Th

I was driving on the interstate (on I95) and heard a loud pop/bang ! I didn’t know what it was because my AMG exhaust pops and bangs but this was extremely LOUD, I pulled over immediately to the side of the road thinking maybe I blew my engine and upon inspection I noticed my roof panel was broken and it flew off of my car, this is EXTREMELY dangerous had someone been behind me it could have definitely caused a crash. There are multiple reportings of this happening with other Mercedes GLE such as the vehicle I own, I was told my specific vin is not included when the same part and glue were used on my vehicle. This HAS to be looked into

My wife was hit pretty bad and was transported to hartford hospital and none of the airbag was deployed. I need help to sue Mercedes Benz. I thank god my daughter not in the car and my wife is alive. Attach are the photos and the east hartford can testify that none of the airbag save or protect my wife. I am disappointed at Mercedes and I have another Mercedes at home which am even scared to drive

Electric power steering failed while car was in motion, causing unsafe condition, loss of steering control and low speed collision with concrete wall. Various warning messages in the instrument cluster appeared. Mbusa inspected vehicle, and an electronic steering control fault code was found. Technician states in repair order "steering rack shorted" and "performed sds and found no communication with electric power steering control unit." mbusa refused to make any repairs under warranty, stating mbusa "performed very thorough analysis of the subject vehicle and found that the vehicle operated as designed without defect at the time of the incident." prior model years of the same model vehicle were recalled for defective components and water ingress into the electric power steering control un