I purchased this vehicle from The Collection Dealer Coral Gables, Florida. I brought the car in to have them check the brake pedal travel. It seems to me that the brake pedal response to applying the brakes is spongy or too much travel. It feels like the lines have air in them. The Service advisor says it is normal for this Macan S to feel that way. I still don't think is right. Also, it has been a few times when I am parking the car seems like it wants to accelerate all by itself and I have to apply the brakes not to go over the parking spot stopper or if inside my garage, not to go thru the wall and end up inside my living room.
2018 Porsche Macan owner complaints
31 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 6 complaints shown
The steering of the vehicle completely failed while driving. The steering column detached from the steering rack and steering the vehicle was no longer possible. There was no warning and its only by luck that nobody was killed. The defect was confirmed and repaired by the dealer. There is a single bolt that attaches the column to the rack, which if not torqued properly can fall out and lead to this complete failure of steering. I reported to incident to the manufacturer, but they have not responded to my case at all. Please also see: NHTSA Campaign Number: 21V493000 for exact same issue with different model/year. This is a much larger issue that originally thought and has a very high chance of death or injury especially for a high performance vehicle.
The front stabilizer bar broke in half. Car has only 800 miles on it. Dealership has never seen this before and claims defective stabilizer bar. Being fixed under warranty. Car was in motion when this occurred. This was on a city street.
Upon routine 80k service, discovered that steering wheel column loose due to faulty bushings. Individual bushings could be replaced but manufacturer insists that entire steering column needs replacement. Manufacturer should provide replacement bushings for technician to replace instead of entire column. This is simply an 8mm plastic piece!
When turning at slow speeds rubbing rubber sound occurs. Dealer was finally going to pull the steering wheel. I traded it and I'm sure they never found or fixed the problem.
At ~27,000 miles vehicle check engine light came on. Notification on dashboard stated 'driving permitted'. Vehicle was sluggish to start over the next 2 days. Took vehicle to dealer and they identified a fuel pump leak. They replaced the fuel pump and I picked up the vehicle a few days later. Problem occurred again. Took vehicle back to dealer. They kept the car for over 40 days (I still do not have it) and it is being filed under lemon law. The dealer had to replace and test drive the fuel pumps multiple times since the second one also leaked and the replacements leaked as well per the repair order. Porsche is claiming this issue is 'fixed' now but I do not trust it since per the recall it is a design issue and before the recalls are even taking place which is april 2020. The proposed rec
airbags 3 complaints shown
I own a 2018 Macan GTS and the passenger airbag sensor was defective. My VIN was not covered by the NHTSA’s recall (21V131000) thought it is the same part that was defective and is the same make/model/year. I have submitted a request to Porsche for reimbursement for the repair, but they have denied my request without explanation.
I cannot use my car for fearing of legal actions if I put anybody onto the front passenger seat. This recall has been on since April this year— that’s almost 5 months. I’ve contacted the Porshe dealership so many times and they still haven’t received the parts from the manufacturer.
Front Passenger Seat occupancy sensor mat recall has not been remedy by my porsche dealership within a reasonable amount of time. I have made several attempts, calls, emails, and subsequently reached out to Porsche customer services and Porsche USA --- all advising someone will reach out and it will be rectified. Subsequently, all I received was a letter with regards to the recall April 30, 2021 however they have been aware long prior about the situation. Even when it went in for service, they detected and service department forgot to mention/address to the representative I work with at the dealership. it is unreasonable for Porsche to expect me to continually not have a passenger in my front seat when this vehicle is my main means of transportation.
other 3 complaints shown
I’m filing this complaint because I signed a contract for the purchase of my second vehicle (a Porsche Macan 2018) using my own financing on August 23rd 2022 with a auto dealership (“Ocean Mazda”) and the auto dealership waited 3 months to submit the final required bank “Dealer Funding” document necessary for funding in order to force me to secure dealer financing. In August of 2022 I purchased 2 vehicles with Ocean Mazda of Doral, Florida. I purchased a Maserati on August 4th 2022 and a Porsche Macan on August 23rd 2022. During the time of purchasing the vehicle Ocean Mazda representatives continuously asked if i was interested in securing dealer financing instead of using my own financing for both vehicles. On August 4th 2022 i signed a contract for the purchase of a 2019 Maserati us
My vehicle is experiencing the following fuel system issue listed below in the NHTSA campaign. Porsche will not recognize my vehicle as being part of this recall issue, and this is a significant safety issue for my family. Your help in rectifying this situation would be greatly appreciated. NHTSA CAMPAIGN ID: 20V077000 Report Date: FEB 11, 2020
The leather on the dash board shrunk and the glue failed allowing the leather to buckel and block the passenger air bag top of the dash board. Porsche knows if this and refused to repair except at my costof $9,000. Also the flap of rhe dash block visibility forward
electrical 3 complaints shown
Forgot case number with Porsche it is 800053607 Porsche says car is unsafe to drive. My case number with NHTSA is 11522971
While in Dallas TX on Feb 23 2023 I took my car to dealer air bag light came on. Issue was seat belt sensor defective part number 95B 881 256 BA repair set seat occupancy sensor. Found out there are several Macan GTS 2018 same problem.
My fiancé was driving the car normally on the elevated interstate at about 130 in the morning central time on Monday, April 20 when the suddenly burst into flames! The entire vehicle is destroyed bumper-to-bumper the fuel pump on these models are apparently reason for recalls because of this exact reason.my fiancé's life was endangered because of this fire.thank Goodness there was no collision.police inspected and towed the vehicle
powertrain 1 complaint shown
The Macan engine cooling system is defective and dangerous. It is made with a plastic cooling lines that are poorly placed (and concealed) where they are subject to high heat and pressure and therefore break suddenly. The danger is that it happens suddenly and you have to pull over right away even in dangerous road situations to avoid complete engine damage/failure. My husband and I drove the Macan to Mammoth Lakes for instance for the holidays and had to pull over in a dangerous side of a windy cliff, which posed great risk to our safety. Not to mention the difficulty and danger for a tow truck to access us. It was further pitch dark and snowing. We waited hours for the tow truck which thankfully came but we easily could have had to spend the night in a dangerous spot. Porsche should hav
lighting 1 complaint shown
2018 Porsche macan. Consumer writes in regards to dim lighting setting being a safety hazard. *ld the consumer stated the headlights appeared to be pointing in a downward position. *j's
engine 1 complaint shown
OIl leak from "Brocken aluminum bolts" that do not hold up and are failing to hold up from basic car use. A safety recall on this manufacturing parts issue should have been mandatory back in 2015. When this issue started and Macan 2015-2022 all have this issue and are now been replaced with steel bolts. It is costing consumers $2000-$8000 in repairs do the safety issues of bad manufacturing of bolts used . [XXX] Sounds similar to the fiasco with the 958.1 gen Cayenne V8s using aluminum bolts for the Variocam adjusters in the engine which eventually resulted in a NHTSA mandated recall due to the bolt heads sometimes shearing off and causing all sorts of nastiness (my Cayenne Turbo had this recall). Of course the Cayenne's instance of using inappropriate aluminum bolts/fasteners resulte
tires 1 complaint shown
265/45ZR20 104Y Tire shop has been unable to balance tire since there's a defect with the brand new tire itself. Vehicle vibrates excessively at highway speeds, feels unsafe to drive. I've reached out to vendor for tire replacement and hasn't made an effort to replace tire in a timely manner. I use my vehicle everyday. Tires were purchased from tireagent.com
fuel system 1 complaint shown
The contact owns a 2018 Porsche Macan. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed an unusual odor in the interior and the exterior of the vehicle. In addition, the contact inspected the vehicle and noticed a fuel leak on the ground underneath the vehicle. The contact stated that the failure was persistent. The contact stated that the vehicle was a fire hazard and unsafe to drive. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) however the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made awar