Sunroof Glass Implosion While Driving (2018 Volkswagen Golf) While driving my 2018 Volkswagen Golf at normal highway speed, my sunroof suddenly and violently imploded without any warning or external impact. The sound was extremely loud—similar to a gunshot or an explosion—and initially I believed something had struck the vehicle or that a large object had landed on the sunroof.Glass shattered and fell into the interior of the vehicle, sending shards throughout the cabin. The incident was extremely frightening and caused me to momentarily lose focus while driving. I narrowly avoided a potential car accident due to the sudden noise, falling glass, and shock of the event. There were no visible objects, debris, or overpasses that could explain the breakage, and no other vehicles were involved.
2018 Volkswagen Golf owner complaints
37 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 6 complaints shown
During refueling after low fuel indicator, fuel tank was not able to accept any fuel. During a second attempt, vehicle accepted 0.25 gallons but all of this fuel came gushing out of the tank from the inlet and from the passenger side rear wheel well. Fuel kept leaking for another 20miles until vehicle was taken to the Rochester Hills, MI VW dealership. The vehicle continued to leak fuel at the dealership and I was requested to park outside due to the risk of a fire. During this 20mile trip, engine was very hesitant and spluttered and almost stalled. No warning lights on dash. My personal safety was at risk since any ignition source would cause a fire due to this fuel leak, vehicle did not show any warning lights besides low fuel. VW dealership information was that the fuel tank suction jet
Fuel leaking from charcoal canister next to exhaust can lead to fire. Fuel leaking on to ground by passenger side rear wheel. Strong smell of gasoline outside and inside car. Caused dizziness while driving can harm children. No warning or any lights other then strong odour of gasoline from inside/outside of vehicle Similar to safety recall 20Y6 Parts requested for repair by dealer -EVAP can system -Fuel Tank
Cannot fill gas tank. Recall issued February 2024 no remedy available still. 24V110
I have a recall for the jet pump in the fuel tank of my vehicle. I have had fuel leaking from my charcoal canister. The vehicle is at the dealership right now, and they have confirmed this. Yet they will not make a repair on it and have been without my vehicle for over a week now. I am stuck in limbo with no date when anything will be done. I am unable to drive my vehicle due to he leak as it is unsafe and a fire hazard. The vehicle will also cut off while driving and will not start, even though it says there is still fuel in it. This should be due to the leak, and the dealer will do nothing to fix my problem until they are notified by Volkswagen themselves. This is ridiculous as i am without a vehicle, which i am still paying a loan on and insurance every month. Yet i have called Volkswag
I was driving west on I-80 and my sunroof exploded/shattered. There was no rock to be found anywhere.
body 4 complaints shown
Immediately after beginning to leave work on november 13, 2019, I noticed the sunroof on my 2018 vw golf was shattering and crumbling away, starting toward the front and center of the sunroof. The initial break must have occurred either as it was sitting in the parking lot at work, or immediately after beginning to drive, at no more than 20mph, because I noticed it on the driveway leading away from my workplace. The weather was about 30 degrees fahrenheit with no precipitation and there was no road debris involved. Over the next few days, I tried to limit my use of the car (I secured a rental car through my insurance for a few days) but the area of broken glass expanded significantly anyway. To date, vw has not accepted any responsibility for this under warranty even though the car was bou
There is an issue with the gear shift cover trim. The piece that goes around the gear shift has a chrome coating that has been pealing off. Over multiple occasions that pealed off piece of metal has cut my finger causing bleeding. There seems to be a recall on the DSG GTI for this, but not the MT. I am having the same exact issue as the DSG and the replacement part is the exact same (likely same original part). The safety issue is that this has cut my finger multiple times with bleeding and can be quite painful. I called VW and was told my car was not part of the DSG recall 34J7/34L9, but clearly it has the same issue. Here is the case number from that call: VW Customer CARE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water leak from the panoramic roof. Headliner and a pillar is wet and will be replaced. Windshield fogged and had condensation.
Panoramic moonroof leaking around edges and staining headliner and upholestry
powertrain 3 complaints shown
Coolant leak noticed underneat the engine. It run down to the oil pan dripping on the drive way. Took the car to the dealership for diagnosis. They said leak is coming from the thermostat housing. Mileage is now 73700. Vw powertrain warranty covers up to 72000.
Received a low coolant warning and then checked the coolant level. Coolant was low and was topped off. One week later the issue recurred as the coolant level and dropped below minimum levels again. Thermostat housing had a slow leak which was discovered by the dealer. This seems to be a flaw in the design of the thermostat housing as multiple owners are reporting the same issue with the same flaw in the thermostat housing.
Vehicle intermittently stalls when coming to a stop in traffic while in gear. Has occurred on multiple separate occasions, but cannot be easily re-produced. When vehicle stalls it can be difficult to restart while in traffic and occurs without warning creating safety hazard. Usually there are no codes stored by the computer when this occurs, but check engine light has been noticed. Vehicle has been brought to dealership 3 different times for same issue. Upon first visit starter was replaced. Upon 2nd visit an oxygen sensor was replaced. Upon 3rd visit no further action was taken and I was told by dealer vehicle tested normal with no further repairs being authorized.
suspension 1 complaint shown
So what happen was ever since I got my 2018 golf gti autobahn dsg, I've experienced issues with the transmission, it jerks when slowing down from 2nd gear to first and sometimes from 4th through 1st. I took in the car to the dealership and they said nothing was wrong I took it to them multiple times and they still said nothing is wrong however I have showed them proof that there is something wrong with the car, I have a scanner tool and it shows that I have multiple codes for transmission and other stuff as well. The car has 7600 miles which is basically brand new considering its 2yrs old. Also when reversing the transmission may disengage repeatedly, this happens mostly when reversing on an incline, however the incline is as little as 1.5-2%.the lane departure keep feature is dangerous, l
tires 1 complaint shown
UNKNOWN We have Hankook Ventus S1 Noble 2 225/40R18 tires on our 2018 VW GTI that came OEM, and are the same on the car as when we took possession of the car from the dealer in 2018. The front right tire, has two substantial cracks and one section where a more open gap occurred in the exterior sidewall. In this latter section, it is very near the tire's tread. We have less than 14,000 miles on this vehicle, as we are retired and did not drive much to begin with, but even less after the Pandemic occurred. Additional Details (below) - I first saw the tire issues on 11/10/2021, but the tire has not yet failed. Per Hankook's earlier recall, I am concerned that the cracks/opening are precursors to failure while in use.
lighting 1 complaint shown
Hello my left front headlamp failed. Initially both my headlights were sweaty/foggy, which started early 2021 but no light present. This is a safety issue especially when driving at night. It is available for inspection. The vehicle was inspected at the dealer Galpin VW. AFS light came on when system failed.
brakes 1 complaint shown
I had to brake hard as the person in front of me on the offramp stopped short. I think someone cut the driver in front of me off, or people were just having trouble merging. The anti-lock brakes did not work, the car fish-tailed from right to left. I let up on the brakes and the car straightened out and I didn't get killed but it would have been a bad accident. Thankfully the guy behind me was able to stop. This is a car I bought last week. There is something wrong with the brakes. Even my 10 year old car would have activated anti-lock.
engine 1 complaint shown
After restarting hot engine after a brief stop, car might stumble during first attempt to accelerate, for example trying to enter traffic from a parking lot. This has happened several times and has been cause for alarm. The engine is running but feels as if it is not. This is not normal turbo lag and the problem clears after the first instance. I reported this to the dealer and their response is that they can't duplicate and there are no diagnostic codes set.
electrical 1 complaint shown
I have owned the 2018 VW GTI since new. With 105,000 miles, following a 30 minute highway drive, the EPC light came on and the vehicle entered limp mode. After turning car off, letting it sit 5 minutes, and restarting, EPC light went off and no limp mode. Drove car daily for another week with no observed issues until appointment. Brought car to dealer. They identified the fuel injector wiring harness was faulty and needed to be replaced, and fuel injector #3 was dirty and needed to be replaced, at total cost of $1,756. Online search turned up VWP-23-03, a FUEL INJECTOR WIRING HARNESS LIMITED WARRANTY EXTENSION up to 10 years or 120,000 miles for similar VW cars: 2018-2019 Tiguan 2018-2019 Beetle 2018-2020 Passat So the same exact part, on thousands of other VW models produced at the sa
cruise control 1 complaint shown
Tl* the contact owns a 2018 Volkswagen golf. On several occasions, while driving, the vehicle accelerated without warning. The contact took the vehicle to suntrup Volkswagen (located at 6000 s lindbergh blvd, st louis, mo 63123, (314) 892-8200) four times, but they were unable to duplicate the failure. Diagnostics revealed a faulty valve, which was replaced. The vehicle was not repaired. The contact also stated that the vehicle would also accelerate while on an incline. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. *bf consumer stated Volkswagen is under no obligation to honot their warranty as long as they maintain that my car is operating normally. 'parts of this document have been redacted to protect personally identifiable information purs