There are two outstanding recalls on my vehicle, and I have been unable to get scheduled for these repairs with Motorcars Acura in Bedford, Ohio. I have been told for almost a year, that I was on a waiting list, and that I should continue to call them for availability. I would like to know what type of resolution there will be going forward, if the dealer is unable to perform these repairs in a timely manner. I am starting to feel concern with driving my vehicle safely.
2019 Acura TLX owner complaints
90 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 5 complaints shown
The car does not restart after it has turned off during an idle stop. This is part of the start/stop system. The stop/start feature will leave you stranded at stoplights due to a failure to restart the car. To restart, you must put the car in Park mode and hit the start/stop button at least twice to turn it off, then turn on the car. This causes some panic when you get into the situation, as it is not the expected behavior. For people who are unaware can be put in a very challenging situation. This has happened multiple times in the past few months.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Car stalls when auto idle stop, have to put back in park to start car
other 5 complaints shown
I recently changed the car battery and now notice that occasionally my car rattles a little then automatically shifts to neutral while at a red light, drive thru etc. Additionally, occasionally when parked with engine still running, my rattles a little and car shuts off. When this happens it displays the battery and oil light. I start it back up with no problem. I’ve taken it to the dealership and I’m told nothing is wrong with the car. This makes me feel unsafe while driving.
Drivers seat trim has broken 3 times, and is now causing the seat to come apart from the entire trim around the seat.
It was a recall on my car trying to be proactive about the situation.
Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over 1500. Car is only 6 years old
My shift gear box letter starts peeling off for Drive and Park. I am afraid down the road it will create a hazard for me.
fuel system 2 complaints shown
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 ( FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
body 2 complaints shown
The car did not brake when approaching a stoplight. Crashed into the last car in line. Investigation showed I started braking at 35 MPH for 7+ seconds, before the crash. Two lines in both directions, the speed limit was 40 MPH.
MY hood floats and rattles at freeway speeds. It is concerning in that other Honda vehicles also exhibit the same symptom and are now being recalled for hoods opening unexpectedly due to structure issues.
electrical 2 complaints shown
Acura tlx, 2019, fuel system failed, shifted gears on its own and I had to immediately die to safety concerns. This issue first appears in september 2019, with 5k miles. Ok november 10,2019, tlx display boards for (navigation and temperature adjustments, use of phone and radio would cycle down on it own. This happened repeatedly while the car is in drive or park. It causes a huge distraction while driving or going into reverse because you cannot utilize your back-up camera, adjust the temperature and cause a major distraction while driving. I've reported the issue to Acura advised me on what steps I should take to self diagnose this. This automobile is not safe to drive. The dealership has provided little to no updates on what exactly is wrong and the automobile has been in their possess
My car was parked came out to start it and the car wouldn't start just keeps flickering the lights
cruise control 1 complaint shown
I was driving on a residential street approx. 10 MPH and turned into a driveway. There was another vehicle parked ahead. I stopped hard on my brakes but my car didn't stop and hit the parked car. As it happened so quickly, I must have turned the steering wheel, continued to press on the brakes but ended up also hitting a building.
steering 1 complaint shown
The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the ro
powertrain 1 complaint shown
In 2022, my 2019 Acura TLX A-Spec received a warranty engine replacement due to a spun bearing. At that time, recall 23V-751 (connecting rod bearing defect) did not yet exist. Recently, the replacement engine developed a pronounced knocking/ticking noise at idle and during light acceleration. Multiple independent mechanics and an Acura service department confirmed the noise is abnormal and consistent with connecting rod bearing wear as described in the recall. Acura advised that my VIN is not included in the recall because the original engine was replaced. However, the replacement engine was supplied by Acura prior to the recall and may contain the same defective components. The dealership and Acura corporate did not inspect the internal components or verify whether the replacement engine
brakes 1 complaint shown
Well, today November 3 , car have 70900 miles, few weeks ago Acura do a replacements, recall fuel, problems, today warning , engine and ( P ) Brake system came on , and i look in the forum of this type of issues with Acuras and some many diferents opinions. To many complaint about this problems with Acura. I am worry that driving the car with this issues ruins the car. But its the only transportation that i have. Thanks