My car was not starting up, I sent to my mechanic and we got it fixed. But have to change my starter , I tried to buy the starter from bmw they told me I have a recall and I can’t purchase that part until I send the car to a dealership. The car is been shipped out of the country and it’s in Ghana now. Please I really need your help to make this purchase and clear the recall
2019 BMW X7 owner complaints
47 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 7 complaints shown
While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly pose
My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.
This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.
I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY
This happened on my vehicle. Oil pump is supposed to last life of the vehicle per BMW. This left me stranded on the side of the road for hours and now is costing $9k to replace oil pump. My car has less than 100k miles. I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, ab
Backrest lock, right seat backrest in third row of seats is not in end position. Remove any obstructing objects if necessary. Readjust seat setting. ( error message)
electrical 6 complaints shown
The SOS malfunctions by disabling the center display panel. The satellite radio and navigation don’t work. An error message populates the main dash display and cannot be reset by driver. The SOS device box is located in the rear overhead panel where it’s very difficult to access. The dealer replaced the SOS box and Li battery. After 3 weeks, the SOS malfunctions again where it randomly calls the BMW roadside assistance every few minutes. During this time, the center display screen functions are gone and replaced by a calling SOS message and all functions are inoperable. This time dealer says the rear antennae fins has water intrusion which corroded the “electrical fins.” They replaced this part. Bottom line: the most important part of the vehicle should be the most reliable part. This devi
My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat • $11,296 in repair estimates related to electrical and heat damage Immediately after picking up the vehicle from BMW service, a new battery/charging system warning light appeared that was NOT present before the visit. This suggests further deteriorat
I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue
The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
engine 4 complaints shown
The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was informed of the failure and was advised that there was no recall related to the failure, and referred the contact to the dealer. The failure mileage was approximately 50,000.
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure/lubrication. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing t
The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was not communicating as intended. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 134,000.
I was told today that my BMW engine oil pump is failing because of plastic internal components which will cause irreversible catastrophic engine damage during operation which is extremely dangerous and that I was informed by the dealer that BMW quietly changed them 2 years after due to the failure rate. If the oil pump shatters, debris can permanently damage the engine during operation jeopardizing my safety and those driving around me, making replacement with the upgraded, all-metal oil pump, that BMW quietly changed due to this failure, nearly $6k -$8k to fix and is not covered though they admit it is a known failure/safety issue. As of XXX, BMW Korea is running a free repair campaign (recall) to address oil pump failures affecting the B58TU engine in that country. Affected vehicles incl
powertrain 2 complaints shown
Transfer case goes bad on all 2019 models. I'm in awe that there's not a recall on it. A replacement costs around $9k. Somebody should look into this. Thank you
the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.