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ProblemsByVin Index / 2019-BMW-X7 / COMPLAINTS
Full complaint record · NHTSA

2019 BMW X7 owner complaints

42 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

electrical 7 complaints shown

16 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/22/2022 ODI #11498616.0

The SOS malfunctions by disabling the center display panel. The satellite radio and navigation don’t work. An error message populates the main dash display and cannot be reset by driver. The SOS device box is located in the rear overhead panel where it’s very difficult to access. The dealer replaced the SOS box and Li battery. After 3 weeks, the SOS malfunctions again where it randomly calls the BMW roadside assistance every few minutes. During this time, the center display screen functions are gone and replaced by a calling SOS message and all functions are inoperable. This time dealer says the rear antennae fins has water intrusion which corroded the “electrical fins.” They replaced this part. Bottom line: the most important part of the vehicle should be the most reliable part. This devi

12/04/2025 ODI #11702931.0

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat • $11,296 in repair estimates related to electrical and heat damage Immediately after picking up the vehicle from BMW service, a new battery/charging system warning light appeared that was NOT present before the visit. This suggests further deteriorat

11/13/2024 ODI #11625003.0

I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue

10/31/2024 85,000 mi ODI #11622996.0

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A

10/22/2024 ODI #11621220.0

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.

10/22/2024 ODI #11621235.0

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.

06/13/2025 ODI #11666662.0

My vehicle just stopped, in the middle of a busy 95 South Cross Bronx Expressway.

other 7 complaints shown

12/18/2025 ODI #11705762.0

My car was not starting up, I sent to my mechanic and we got it fixed. But have to change my starter , I tried to buy the starter from bmw they told me I have a recall and I can’t purchase that part until I send the car to a dealership. The car is been shipped out of the country and it’s in Ghana now. Please I really need your help to make this purchase and clear the recall

12/11/2024 ODI #11630112.0

While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly pose

11/05/2025 ODI #11697789.0

My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.

10/06/2023 ODI #11548637.0

This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.

08/20/2024 ODI #11609611.0

I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY

07/26/2022 ODI #11475842.0

Backrest lock, right seat backrest in third row of seats is not in end position. Remove any obstructing objects if necessary. Readjust seat setting. ( error message)

06/17/2024 ODI #11594826.0

Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!

engine 3 complaints shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/18/2025 50,000 mi ODI #11705867.0

The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was informed of the failure and was advised that there was no recall related to the failure, and referred the contact to the dealer. The failure mileage was approximately 50,000.

06/25/2025 20,000 mi ODI #11669190.0

The contact owns a 2019 BMW X7. The contact stated that after depressing the Push-To-Start button, the vehicle hesitated to start. No warning light was illuminated. The vehicle was towed to a local independent mechanic who related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The vehicle was towed to a local dealer where it repaired under NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). In addition, the contact was advised that the starter needed to be replaced; however, the vehicle was not repaired due to the cost not covered under the warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. The VIN was not available.

06/10/2025 ODI #11666134.0

Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this starter issue for many time during the factory warranty and each starter last only 16 months after replacement Now they want to charge $1500 for replace starter again

powertrain 2 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/26/2025 ODI #11707157.0

Transfer case goes bad on all 2019 models. I'm in awe that there's not a recall on it. A replacement costs around $9k. Somebody should look into this. Thank you

11/25/2025 ODI #11701579.0

the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.

Showing 300 of 42 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/BMW/X7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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