This service bulletin provides information on proper use of floor mats.
full bulletin at NHTSA ↗2019 Buick Encore cruise control problems
severe 3 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
No new NHTSA cruise control complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Preliminary information communicates to the tech the diagnostic steps if they encounter at condition where the adaptive cruise, regular cruise control or lane keep assist turns on and off while driving or is inoperative.
full bulletin at NHTSA ↗This service bulletin provides repair information to correct customer concerns of Unwanted Front Windshield Wiper Swipe, Cruise Control Wont Turn On, Steering Wheel Controls Inoperative, DTCs P155A SYM00, B1529 SYM03.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Common questions
How serious is the cruise control problem on the 2019 Buick Encore?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.