The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by t
2019 Chevrolet 5500HD owner complaints
6 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.
brakes 2 complaints shown
Brake booster pump motor runs all the time even after ignition is turned off. If truck was to shut off then would have no brakes to stop,
engine 1 complaint shown
Water line cracking leaking antifreeze overheating engine
powertrain 1 complaint shown
When driving, it feels like im riding on rumble strips. Transmission feels like its slipping when driving at lower speeds and when on throttle, like going up hill. Do not notice a difference in 4x4 mode. Truck also has hard shifting from 1-2 and 2-3rd gear.
electrical 1 complaint shown
My truck will stop running at freeway speeds with no engin light have had to stop in travel lane to restart the truck the brakes will shake steering wheel out of your hands and mutipul emission related engin lights daily the truck is only 3 weeks old the engin brake shifts from over drive to 3rd or second gear redlining the motor and u have to apply wide open theottle while pulling a trailer down a steep grade very unsafe
other 1 complaint shown
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.