Vehicle experienced critical ignition system failure while parked - the engine would not turn off despite repeated attempts over 20 minutes. The vehicle has a communication failure between the ignition switch and the Body Control Module/Keyless Access Unit, creating a stuck electronic latch circuit (B12D3 latch error). This is consistent with Honda TSB 20-116. The keyless start system warning appeared on the dashboard. Unable to shut down the vehicle through normal means, I was forced to manually pull the fuel pump fuse from the fuse box and then disconnect the battery while the engine was still running. This created an extremely dangerous situation requiring me to work in the engine compartment with live electrical systems. The vehicle lacks proper failsafe shutdown mechanisms. This commu
2019 Honda HR-V owner complaints
210 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 6 complaints shown
The contact owns a 2019 Honda HR-V. The contact stated that while operating the vehicle, the instrument cluster malfunctioned and displayed a blank screen. During the failure, the driver was unable to view the fuel gauge and speedometer. The contact stated that the failure was intermittent and had occurred immediately after starting the vehicle and while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 45,000.
The instrument cluster "flickers" due to a bad connection. This cluster contains the odometer, fuel gauge, and other vehicle information. It does not work at all when the outdoor temperature is cold. I took this to my Honda dealer and they state it was a bad connection and I would have to pay to replace the whole cluster for $1800. This is unacceptable and Honda should have to fix this as it is a known problem - this has the potential to cause an accident for someone to run out of gas in busy traffic. And not being able to see the odometer/mileage or oil life indicator is not acceptable. This has been a life of the car problem which has gotten worse and is no longer working no matter the outside temperature.
The odometer and other information on that gauge are blank upon starting the car. That includes the fuel gauge, clock, and thermometer. Some fiddling around with the knob eventually brings it back but the total mileage and Trip A mileage are lost (I need them for tax purposes). Today it says "range" where the total mileage should be. The second time it happened, nine months later (today), while driving, the numbers and bars/lines became incomplete. They were moving around a bit. After awhile, they came back. I understand that many other HRV drivers have the same problem and that the fix is expensive. I have had the car for two years and drive 1,000+ miles a year.
The electrical component on the dash that shows the gas gauge does not work during cold weather or rain mostly. I have looked this up online and many people have the same complaint.
Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off.
fuel system 5 complaints shown
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and it was confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that the parts were available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V85800 (Fuel System, Gasoline ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial startup, the vehicle would hesitate before driving, and when accelerating at various speeds the vehicle would display the same hesitation before accelerating. No warning lights illuminated. The dealer was contacted and confirmed that parts were not available in their district as a whole due to the manufacturer not providing any. The manufacturer was made aware of the failure. The failure mileage was 42,000. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when attempting to start the vehicle, the contact would have to make several attempts before succeeding in starting. No warning lights illuminated. The dealer was contacted and confirmed that the parts were not available for all dealers in the area. The manufacturer was not made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
other 5 complaints shown
The front seat electric heaters do not adequately heat up in either the high or low settings. Dealer techs claim the cabin climate control has to be turned up before they will work. They barely get warm. I own a 2016 hrv with seat heaters which work very well, are not connected to climate control and there is no comparison.
The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to operate and use a car where the safety features will just out of nowhere disengage risking my life and my families life. The vehicle was brought into the dealership and the cost for replacement is incredibly large.
I have a 2019 hr-v ex-l that I bought new in october of 2019. On 12/9/2020, on my way to work, I was driving about 55 MPH on a highway and I heard a loud pop. I opened my sunroof visor to find that my sunroof had shattered. I closed the visor immediately, so that glass would not fall on me. I called the dealership to let them know that I was bringing it in, and to ask if this would be covered under warranty, and was told no. When I arrived at the dealership, the technician said that it looked like a rock had hit it, and that is considered a road hazard, therefore it would not be covered under warranty. I let them know that there were no cars around me at the time of the incident, so I did not think it was possible for a rock to hit it. Additionally, there was no evidence of a rock strike,
I received several recall notices for the fuel pump impeller. I understand that there are no parts available to fix the vehicles’s faulty issue. However, all notices indicate a safety risk of crash or injury. I just received another notice and I can see that this recall was first reported in December of 2023. I feel that I am at risk, based on the information provided on the recall notices. Is there a limitation on the amount of time that it takes The dealership to make the necessary repairs? One year seems excessive, when a safety issue has been identified.
Faulty front camera sensor resulted in all ADAS systems to not work. (Auto braking, auto high beams, lane keeping, adaptive cruise control). Forums have shown that this is an issue across platforms of the HRV, and happens at different mileage of vehicle. Mine happened at around 70k miles. Repair is $1800-$2500.
engine 1 complaint shown
The contact owns a 2019 Honda HR-V. The contact stated that while driving at an undisclosed speed, the engine hesitated and sputtered. The dealer was made aware of the failure, however the contact was informed that the parts were not available until August 2025. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available.
powertrain 1 complaint shown
Tl* the contact owns a 2019 Honda hr-v. While attempting to park the vehicle, the contact attempted to ease forward by lightly tapping the accelerator pedal. Upon lightly tapping the accelerator pedal, the vehicle accelerated forward independently without warning. The contact crashed into another parked vehicle in front of her. The contact was finally able to place the vehicle into park and shut off the engine. A police report was not filed and the air bags did not deploy. There were no injuries. The contact was able to drive the vehicle back home. The dealer and manufacturer were not notified of the failure. The failure mileage was 240. The VIN was unknown.
suspension 1 complaint shown
The vehicle developed a rattle and I took it to the dealer and was told that both rear shocks and dampers had to be replaced. When I went to pick up my vehcile, there was another vehicle that was the exact same year and model there with the same issue. My car has only 24,731 miles and was our of warranty by 1 month. This seams too coincidental form my car and another car to come in with the same problem, which leads me to believe that this may be a fault part. Please look out for this problem on other similar vehicles.
airbags 1 complaint shown
12/2/21-accident started as rear end collision and car was pushed into car in front for a front end collision. The driver side airbags didn’t deploy and the driver’s face slammed into steering wheel causing injuries.