Owner Notification Letter - On some 2019-21 Insight models, the A/C condenser may leak refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
full bulletin at NHTSA ↗2019 Honda Insight visibility problems
moderate Owners of the 2019 Honda Insight have filed 3 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
3
Recalls
0
Avg fix
$350
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title
full bulletin at NHTSA ↗Dealer Message - Today, May 28, 2021, American Honda is announcing a warranty extension for certain 2018-2020 Accord and Accord Hybrid, 2018-2020 Civic, 2017-2021 Civic Hatch, 2017-2021 Civic Type R, 2018-2021 Clarity PHEV, and 2019-2021 Insight vehicles. This warranty extension covers the A/C condenser to address concerns of leaking refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
While driving the display sometimes shuts off and resets. This prevents the ability to use the backup camera. This happens on both highway and city streets.
Tl* the contact owns a 2019 Honda insight. The contact stated that when shifting to reverse, the image failed to display on the infotainment screen. The contact stated that only the red, yellow, and green lines appeared. Kuni Honda on arapahoe (10750 e arapahoe rd, centennial, co 80112) was contacted and stated that NHTSA campaign number: 18v629000 (back over prevention, visibility) was already…
Had visibility trouble with your 2019 Honda Insight?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2019 Honda Insight?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Honda/Insight.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.