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ProblemsByVin Index / 2019-INFINITI-Q50 / COMPLAINTS
Full complaint record · NHTSA

2019 INFINITI Q50 owner complaints

28 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 6 complaints shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
10/28/2024 71,500 mi ODI #11622313.0

The contact owns a 2019 Infiniti Q50. The contact stated while driving at an undisclosed speed, the engine misfired, and the contact became aware of smoke coming from the engine compartment. The check engine and battery warning lights were illuminated. The contact was able to pull the vehicle over to the side of the road. The contact stated while the vehicle was parked and turned off, there was coolant leaking underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed that the timing belt had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,500.

08/21/2025 ODI #11682053.0

While driving, my vehicle suddenly shut off without warning. After restarting, the vehicle would not accelerate over 40 miles per hour. I had the vehicle inspected by the dealership, and they informed me that the engine oil filter contained metal debris. The dealership explained that the presence of metallic particles in the filter could indicate internal engine wear or damage, and they recommended a full engine replacement at a cost of approximately $20,000. At this time, I have not been shown the filter or the debris, but I was advised that this condition may require further diagnosis and possible engine repair or replacement.

07/28/2025 67,500 mi ODI #11676585.0

The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.

05/18/2026 ODI #11738654.0

own a 2019 Infiniti Q50 3.0t Sport with approximately 80,000 miles. The vehicle began experiencing engine knocking/ticking noises, rough idle, hesitation under acceleration, shaking, and intermittent misfire symptoms. The issue continued even after replacing spark plugs and ignition components. The dealership/mechanic reported possible internal engine damage and metal shavings in the oil, indicating potential failure of internal engine components. The vehicle has been regularly maintained with oil changes completed on schedule. This appears to be a widespread issue affecting many Infiniti and Nissan vehicles equipped with the VR30 3.0 twin-turbo engine. Numerous owners online report similar symptoms including engine knocking, turbo failure, metal contamination, loss of power, and prematu

04/13/2024 ODI #11582770.0

Catastrophic engine failure. Metal debris in the oil. Manufacturer defect.

04/12/2026 ODI #11730686.0

The twin turbo failure is a known issue with Infiniti. I took my vehicle to the dealership and it was diagnosed with having a passenger side turbo failure. I have 145K miles on my vehicle. It is outside of the warranty period and very expensive to repair. Infiniti knows there is a problem regarding turbo failure in the Infiniti Q50 and the consumer is forced to deal with expensive repairs $7K for one turbo per the dealership. Had I been made aware of there being a problem, I would not have purchased an Infiniti.

powertrain 4 complaints shown

5 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/18/2021 ODI #11444229.0

While vehicle is in “D” drive move the car would jerk likes its trying to shift/switch gears and jerk hard. It sounds like the issue would involve the transmission. Another occasion happened when I came to a complete stop, & then pressed on the gas, and the car jerks again then started to accelerate.

11/15/2022 ODI #11493585.0

While driving vehicle if you suddenly stop vehicle would stop, however when applying pressure to gas pedal vehicle would not move, if foot is left on pedal car would jerk and then proceed forward. Unlike other vehicle after breaking hard vehicle would move without hesitation.

10/16/2019 2,000 mi Crash ODI #11268861.0

Unintended acceleration. Pulling into a parking space in a shopping center parking lot, after going over a speed bump and making a left hand turn into the spot the car accelerated and would not stop. Pushing on the brakes did not work. Car has a system to prevent crashing in to an object in front of the car but that did not work. The car struck a pole in the parking lot doing significant damage to the right front of the car.

04/20/2026 ODI #11732566.0

While operating the vehicle under normal driving conditions, the engine experienced a significant loss of power and reduced acceleration. The issue is believed to be related to turbocharger failure within the engine system. The loss of power created a safety concern, particularly when attempting to merge into traffic and maintain highway speeds. The vehicle did not respond as expected when acceleration was needed, which could increase the risk of an accident in certain driving situations. The problem has been confirmed by a dealership service department, and the vehicle is currently available for inspection. The diagnosis indicates that the turbochargers require replacement. Prior to the failure, there were limited warning signs. Any warning indicators were either minimal or appeared sh

electrical 4 complaints shown

5 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/07/2019 19,000 mi Crash ODI #11287709.0

Rm collision forged my signature to cash out 20'000$ and did not fix my car. My car was stolen june 15, 2019

11/15/2022 ODI #11493583.0

Vehicle was purchased December 2021 upon purchasing the vehicle I noticed the horn was not functioning, vehicle was taken back to dealership, they corrected the issue, then months later horn isn't functioning at all. Nor is Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning functioning on car. The automatic rain sensor isn't working at all.

11/13/2019 3,000 mi ODI #11279831.0

Driving on interstate at 70 MPH with active cruise engaged. The instrumentation all went black, cruise control released but engine continued running and I used manual acceleration in order to maintain speed in the flow of traffic. After approximately 30 seconds the system re booted. Instrumentation came back on and I reset active cruise control and all appeared ok. After a few days we were returning home and as described earlier the same event occurred on the interstate. I took the car to the dealer, described the incident, thy reported they had seen that before, checked the computer and saw no codes and said it must have been a system reboot.

08/02/2019 ODI #11241310.0

I originally owned this q50 2018 VIN [xxx] and Infiniti replaced it with the one I had listed. The fact is I own neither of them any longer but feeli should report it because it is a safety issue which Infiniti refused to deal with. The blind spot light did not work on either car . Between 10 am and 8 pm you could not see the light and audible signal you could barely hear. I am reporting this problem in the hopes of saving lives. It was a safety issue it cost me $$ the second replacement but never felt comfortable in the car . Yet Infiniti could care less though the dealer was very helpful information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt *tr

suspension 2 complaints shown

11/17/2021 ODI #11440776.0

The car sometimes turning - changing lanes - just various times the rear end will slide around - or skid. Just does it various times - does not matter if the road is wet or not. Infiniti Service did not find an issue - but there is definitely an issue. No certain time so hard to pinpoint what is causing it.

09/08/2020 ODI #11353819.0

Tl* the contact owns a 2019 Infiniti q50. The contact stated while driving at high speeds, the rear end became very unstable. The ABS would not operate properly. While depressing the brake pedal, there was no pulsation to the brake pedal. Additionally, the collision avoidance system randomly activated causing the vehicle to stop abruptly with no object or vehicle nearby. The contact also stated that the high-pressure fuel lines were leaking causing an odor of fuel to be present. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 49.*dt *tr

steering 2 complaints shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
10/20/2022 ODI #11490234.0

This car has been drifting to the right since bought causing premature tire wear which has now been 5 sets of tires in 36k miles. The front right tire always seems to blow out. Alignment has always been knocked out in within weeks. Several independent shops point to defective bushings while infiniti doesn't see the issue. This same issue was recalled for the 2016 models. I've replaced the knuckle and lower control arm and now stays aligned but seems to causing premature tire wear and blowing the right front tire. I cant get more than 10k miles out of a set of tires and constant fighting with the car drifting to the right. I have several more documents. The consumer stated the reason for the drifting, the tire tears, and alignment knocking was due to a defective rack and pinion. The consu

04/12/2020 ODI #11320913.0

This car has always drifted to the right. Now it is drifting to the right and left. Constantly having to correct steering to keep straight. Car pulls hard to the left when braking. Going over bumps or at high speeds the car feels very loose and getting harder to keep in control. The car also shifts at 2 rpms and feels like its jerking. Has been taken in for alignment 4 times and the dealerships refuse to inspect or fix car. The toe specs are constantly being thrown out of spec in less than 4 weeks when hitting bumps the steering wheel shifts and stays shifted. It is harder to turn left than it is to turn right.*dt consumer stated she now has a bent strut and manufacturer told the dealership to release the car until consumer settled the claim with her lawyer.*jb*dt*dt*jb consumer state

other 2 complaints shown

06/11/2019 ODI #11219232.0

Tl* the contact owns a 2019 Infiniti q50. While operating the vehicle, the predictive forward emergency braking feature malfunctioned and the vehicle would not stop or slow down when a second vehicle stopped ahead. The vehicle was taken to competition Infiniti (587 middle country rd, st. James, ny) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was 300.

05/23/2022 ODI #11465725.0

Passenger front seat shakes/vibrates even at lower speeds and it makes lots of noise. Tires were checked and has nothing to do with tires. I actually googled issue on my model and there are tons of posts with this exact issue. I have an appointment for dealership to look at issue in the next couple of weeks. My concern is that other consumers who have had issue that I’ve read about online had not had the problem rendered. It was not considered part of warranty. I’m my opinion, it should because it’s an obvious defect. I should not have to pay out of pocket to have this corrected if it’s defective.

Showing 300 of 28 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/INFINITI/Q50#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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