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ProblemsByVin Index / 2019-JEEP-COMPASS / COMPLAINTS
Full complaint record · NHTSA

2019 Jeep Compass owner complaints

320 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

electrical 8 complaints shown

113 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/30/2024 ODI #11633269.0

Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn’t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn’t replicate failure and never disclosed any actual fault found.

12/30/2024 ODI #11633274.0

The screen that shows the radio, backup camera, car play etc is 2/3 blank. It has been going out for over a month but now is just out all together. I did grow up in the era where you didn't have backup cameras however the way these new cars are made and all the blind spots, it makes it more difficult to backup without the assistance of the rear view camera. I saw on the national news last week that Jeeps 2020 and newer were recalled but I believe the recall should also include 2019. When I googled it, you tube says the entire screen needs to be replaced which can cost at least $500.

12/30/2023 ODI #11562749.0

First my screen started glitching then went black, then about a week later car kept saying start/stop unavailable, then car decided it didn't want to start (not even after being jumped) I haven't had my vehicle not even 3 years yet and I'm still making payments on it.. but why all of a sudden is ir not starting? All I hear is a click when I try to start it.

12/27/2022 ODI #11499096.0

Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...

12/25/2022 ODI #11498792.0

My car kept giving me messages transmission, check engine, your car will shut down. All messages then came across the dash and it stopped running. I took it to keep dealer they put it on the diagnostic machine. Replaced my 12v start stop battery and said it’s all good to go. Drove about 25 miles and another message came on drive around in a circle and recalibrate. Drove another mile and a message said engine will shut down and it did. Tried to start it it wouldn’t start but my brake lights and my flood light remained on and I couldn’t lock my vehicle. Checked it 8 hours later car was completely dead. Pretty sure the battery was drained It was Christmas Eve will wait until Monday to have it towed for the second time. .

12/20/2022 ODI #11498172.0

The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I’m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can’t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem

12/17/2021 ODI #11444094.0

I was driving and my car completely shut down for “high coolant temperature” and then just turned back on like nothing happened

12/16/2022 ODI #11497713.0

I was driving down the road going about 40mph, it lost power, I coated into a nearby parking lot because there was no acceleration Pulled off the road, shut it off and it did restart The next morning it was dead It tried to turn over, then it did jump I went ahead and got a new battery and it has been starting

engine 4 complaints shown

60 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/31/2023 ODI #11562795.0

Took it for regular maintenance and was told both batteries needed to be replaced. Replaced them a month later car wouldn’t start, got it to start and completely shut off while going 60 mph.

12/19/2023 ODI #11560866.0

Was driving on the highway and my Jeep just cut off and would not start back up, it locked up everything. Had to get it towed to the dealership and they said they have heard of these problems, they tested everything out and said it was possibly the battery, got the battery replaced with a new one, one week later it did the same thing while at a stop light and could not get it to start, towed to dealership and they said they could not figure out the problem, after a while it started back up. This is very unsafe expecially when I have a one yr old child that is in the car with me, how can I feel safe in a car that is going to stop suddenly while driving in traffic or on a highway. Noone seems to know the problem to get this fixed so I can drive my car safely on the roads. Very scary.

12/15/2023 ODI #11560343.0

As I was exiting one interstate and merging onto another one the engine stalled. A message displayed telling me the cruise had shut off (my cruise was on but not in use when the engine stalled). This is the second time this has happened - both on the highway.

12/14/2022 43,000 mi ODI #11497437.0

The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the vehicle lost motive power and failed to restart on various occasions. No warning lights were illuminated. The vehicle was towed to a local dealer, where the failure codes were cleared; however, the failure could not be duplicated. The contact then stated that while driving at an undisclosed speed, he smelled antifreeze, and the vehicle then lost motive power with the check engine, performance transmission, seat belt, and various other warning lights illuminated, and messages displayed. The contact stated that he replaced the battery; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.

powertrain 3 complaints shown

36 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/29/2022 ODI #11499300.0

Noticed oil on ground and took car in for check and mechanic said there might be a defect with transmission case as it is leaking atf. Also left transmission axle inner boot is leaking.

12/17/2025 ODI #11705537.0

Three times since 8/2025 the vehicle flashed a “coolant temperature too high” warning despite the gauge reading normal and no check engine light. Coolant reservoir was at appropriate line. This immediately caused the vehicle to enter limp mode after idling in the drive thru. The vehicle remained in drive with full power but would not allow me to drive or shift to park until i turned the vehicle off. It would restart and allow me to drive. The 4th incident happened 12/13/25. I was at a red light, idling, and when green light came my vehicle flashed the coolant temperature warning and would not allow me to drive. I was stuck in traffic for 5 mins and had to shut my car off to be able to drive. Thankfully in this situation the person behind me was paying attention and did not slam into me. I

12/17/2025 ODI #11705651.0

There is a large system failure in the Jeep Compass, in which the oil is getting mixed with fluid, causing the transmission fluid to become like chocolate milk. This failure is all in the way the vehicle is manufactured that it causes damage to both the transmission and engine costing approximately more than 14k in repairs. The problem has been confirmed at a dealership, as well as too other 2019-2020 Jeep Compass owners and Jeep has done nothing. It is a safety issue as the vehicle stopped in the middle of the fwy, and needed to be towed. All oil changes and maintenance done at dealership on time and nothing was ever caught, was told this is a common problem for this year's models. A warning lamp popped up the same day I had an oil change appointment. It has not been inspected as no one s

other 3 complaints shown

12/26/2023 ODI #11561883.0

Car jerks/bucks violently when accelerating, to the point of being unable to control steering and slamming me into steering wheel. This has happened numerous, numerous times. Was towed to dealership, who claimed it was a loose battery cable, charged me, and said it was good to go. The very same day I picked it up, it continues to do this, every time I drive it. It also will die completely and not restart when in park idling. This has happened at least 20x, which was also attributed to the loose cable. However it continues to do the exact same thing as before the dealership "fixed" it. I drive in the middle of nowhere, 40 miles to work in the early morning hours, making this especially unsafe as I have been stranded on a country road alone several times, which is highly unsafe as a female.

12/25/2025 ODI #11707038.0

My Jeep says it’s going to shutdown to pull over somewhere and cut off car. If we pull over in time, restarting car has solved problem until next time it decides to occur. Multiple times the car has shut off with me driving down road and I have no control over the vehicle. Plugged up at O’Rileys and AutoZone. Diagnostic referred to voltage surge with battery and the ABS. I took it to a local mechanic that has a higher quality diagnostic machine. It won’t recognize my Jeep. We tried it multiple times on two different days.

12/19/2022 ODI #11498155.0

My car just shuts down randomly while I'm driving it. The dashboard lights up red and says overheated. It doesn't start back up right away. I have had It to the dealership several times for this problem. They hook it up to their computer and it doesn't show anything wrong. This has been a continuing problem for the last several months. I do not feel safe driving this car. I never know if I'm going to make it home safely.

brakes 1 complaint shown

12 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/27/2022 ODI #11498970.0

I have a lease car with just over 37 months and was told by the dealership the brake pads and rotor need replace because I did not drive the car enough. The car has only 20k miles

steering 1 complaint shown

19 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/18/2021 ODI #11444244.0

The vehicle will suddenly shut off while driving, randomly and without warning. Every dash light will illuminate, power steering goes out, the engine will shut off and will not start back up for 5 minutes or more. This has occurred while stopped at a stop light and while going 60mph in a tunnel. It is a hazard to the driver, passengers, and all surrounding drivers. The vehicle is still under factory warranty, the dealership is offering no assistance, jeep corporate is also unhelpful. The vehicle is UNSAFE.

Showing 300 of 320 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Jeep/Compass#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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