On October 30th 2024, I purchased a 2019 Kia Optima from San Diego Chrysler Dodge Jeep Ram. On November 26th the car was stolen from in front of my house, while the alarm was activated and the key was in our possession. I went online to the Kia website to find some information and found that there was a recall on that vehicle to install an anti-theft device. San Diego Chrysler did not have this done. I contacted them in regards to that not being done and they replied that they offered me to purchase a GPS system. They don't seem to feel anything was done wrong but if a car has an open recall, it would seem that a dealer needs to have that done PRIOR to selling a car to a consumer who is unaware of the theft problem. I had the car for three weeks, lost my trade-in, deposit and still h
2019 Kia Optima owner complaints
198 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
After routine maintenance replacing the valve cover gasket, the low pressure GDI fuel line developed a leak in an area away from where the maintenance had occurred. After a 10 minute drive, the car developed a fire in the engine compartment. Upon investigation by an independent auto mechanic, it was determined that the fuel line had become brittle and developed a crack that had sprayed fuel into the hot surfaces of the engine compartment. This appears similar to the scenario affecting earlier Kia Optima models with the 2.0L Turbo engines. The heat from the fire caused the brakes to start to fail and the amber check engine light to come on within about 5 seconds before smoke was observed coming from the engine compartment. Fortunately, the fire occurred as the vehicle was pulling into the
The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive. This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by sta
Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?
my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered
powertrain 4 complaints shown
If I slow down then speed up it takes off slow. If I go up a hill it putts and when I drive it just feels like its puttering the whole time. Took it to dealership of course they didn't find anything but this is a new car I know something is wrong. I just got the car in march drove fine no accidents or anything and it's kind of disappointing that my car is like this but know one knows what's wrong.
Brought vehicle in for Recall-SC340 Theta II 2.4L GDI ECM S/W Upgrade. After service was performed I took my vehicle back home and noticed that my down shifting was different, jolty and clunky. Prior to the upgrade my vehicle shifted flawlessly. Took my vehicle back in to have them check it out and they told me that they couldn't feel it and that the upgrade wouldn't cause that. Called Kia Corporate and filed a complaint.
Unknown needing help with new purchased car. Bought this car October/2025 with 93k on engine. Already been to dealership i Bought it from to have current issues im dealing with checked out and they only listen to it and said it was injector ticking clatter. Since then ive seen white smoke and the car burning excessive oil. I am adding oil to the car every 2-3 days. Still noticeable smoke and smell of burning oil. No recall on this vin. It seems as if this is a huge problem with this engine. Please help
My vehicle is consuming oil excessively. I have to put a whole quart of oil in my vehicle every 2 weeks. I am adamant about getting regular maintenance oil changes as well. My car had to be towed to a local auto shop due to the engine stalling and accelerator not working. They had to replace all 4 coil packs and 4 spark plugs due to dark, tarry oil covering the parts. The repairman told me my engine was at risk of failing, and that the repairs he did would not last without a new engine. I am worried about the car stalling or failing while driving, which puts an accident occurring at greater risk. My complaints resemble symptoms tied to previous Hyundai/Kia engine recalls. I am requesting investigation and manufacturer action related to this issue.
engine 4 complaints shown
Since January 2024 I have had to replace the spark plugs more than 3 times. It has also had to have an oil change done at least every two months regardless of the miles that were put in it. BURNING OIL LIKE CRAZY Mid October 2024 a full tune up was done as well as oil change and less than two weeks later it started bucking like a bronco and all oil was gone out of it. Check engine light is on and oil light goes on and off. Cannot drive at all
I purchased a used 2019 Kia Optima from a dealership in January 2025 with 103,000 miles. 11 months later it's burning oil. Every 2 weeks I have to add a quart of oil. I took it to my mechanic and they found cylinder 4 has been burning oil. They also found a technical service bulletin related to engine oil consumption. They recommended replacing long block assembly. They referred me to a Kia dealership. Currently, my vehicle is at a Kia dealership. They performed a "leak down test" and found cylinder 4 has been burning oil and recommend a long block assembly. I have a 3rd party warranty on my car. They are currently reviewing this claim. If they decide to replace the long block assembly, there will be additional uncovered costs that I feel Kia should be responsible for. I have only put 7,0
The contact owns a 2019 Kia Optima. The contact stated that the catalytic converter was previously replaced. The contact stated that while driving at 60 MPH, two weeks later, the check engine warning light illuminated, and the vehicle started misfiring. The contact drove to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The mechanic related the failure to an unknown engine recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the nearby dealer, where it was diagnosed with engine damage. The dealer acknowledged the unknown engine recall, but the engine was not replaced. The manufacturer was notified of the failure and informed the contact that the part of the
Defective piston rings leading to excessive oil consumption, spark plug deterioration, and potential engine failure.
steering 2 complaints shown
MDPS component in steering column is making noise due to premature failure.
I purchased on my 2019 Kia optima on 6/19. And since then off and on the car has experience intermittent starting issues. Now I have taken the car to two different dealers and neither one can find the problem. When pressing the stop/start button the car would hesitate to start no lights or codes are stored in the computer. I have contacted Kia about the issue all I was ever told was take it to the dealer and let them inspect it. The dealer would reset and update firmware. That would last for a minute but eventually the car would go back into the same thing of hesitating. The car has been into the dealership multiple times for the same issue Kia has opened case after case but no solution. The car is considered a lemon by state statues. Not one time has Kia offered to take the vehicle the on
body 2 complaints shown
Paint is bubbling and chipping. When I call the dealer I get voicemails or a sales rep telling me its not covered despite the warranty manual stating it is.
Engine burners oil at about 1qt per 1000 miles. There is no leak, and no repair to stop the oil from burning quickly. I have to refill my engine with oil several times in between oil changes. Paint is peeling in various spots on my hood and bumper. I first noticed a small area along the border of the hood nearest the windshield (mostly visible from the driers seat). Then 3 more spots on the opposite side of the hood and eventually all over the bumper.
airbags 1 complaint shown
Diagnostic scan of car's computer showed trouble code B138400 Side Airbag Front PAssenger-Resistance Circuit Short to Ground.
brakes 1 complaint shown
My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too