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ProblemsByVin Index / 2019-LINCOLN-NAUTILUS / COMPLAINTS
Full complaint record · NHTSA

2019 Lincoln Nautilus owner complaints

90 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 7 complaints shown

23 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/31/2025 ODI #11708087.0

Transmission is jerking at speeds around 25mph.

11/25/2019 2,000 mi ODI #11282211.0

My car had been in twice for repair and computer software update. I was rounding a corner and the engine shifted into neutral, stopping the car. The precollision aid was disabled. Luckily no one was behind me or they would have plowed into my car.

11/09/2020 ODI #11373730.0

Transmission shift ruff. Sometimes the transmission act as if want change gears but doesn't. Transmission is slow to engage from reverse to drive. The vehicle has a rotten egg smell after it gets hot.

11/05/2019 2,000 mi ODI #11278266.0

Tl* the contact owns a 2019 Lincoln nautilus. While at a red light, the vehicle stalled and shut off completely without warning. The contact was able to restart the vehicle without incident. The contact stated that the failure recurred on three separate occasions. The contact took the vehicle to al packer Ford west palm beach (1530 n military trl, west palm beach, fl 33409, (561) 689-6550) where the contact was informed that the dealer was waiting for a part to repair the vehicle. The contact stated that the vehicle had been in the dealer's possession for close to a month. The manufacturer was notified of the failure and stated that a manager would call back. The contact had not heard back from a manager. The vehicle was not repaired. The failure mileage was 2,000.

10/14/2019 4,296 mi ODI #11268390.0

While stopped at a drive thru today the car started giving off multiple warnings of safety failures--blind spot monitoring, camera, lane keep, hill assist, and auto hold. The final warning was a powertrain malfunction. I was able to drive a quick two minute trip home and had the vehicle towed to the dealership.

10/08/2025 ODI #11692017.0

The Nautilus began shuddering while accelerating from about 15 to 45 mph. I took it to a Lincoln dealer and was told the transmission needed to be repaired or replaced for $7,000 plus. It has 88,000 miles on it

10/07/2025 ODI #11691824.0

transmission problems including harsh shifting, shuttering, lurching, hesitating, or slowing down when shifting gears. No warning lights illuminated but after dealer inspection, have been told that both the transmission (harsh shift in all gears) and rear axle (popping and grinding while turning) need to be replaced. The vehicle is not safe to drive. Cost of repairs is quoted at more than $14,000. This issue/defect appears to have a class action associated with it; why has there been no manufacturer recall?

other 4 complaints shown

11/15/2019 ODI #11280302.0

Unable to put gas in the tank more than 1/2 a gallon at a time. Fuel station pump shuts off as if the tank is full. This has happened on more than 1 fill up.

10/27/2021 ODI #11438349.0

Exhaust smell in cabin (interior) of car Happens when full acceleration when passing or entering Highway A/C on, Outside air Recirculate switch off (inside air Only) Has happen since new on car. Ford/Lincoln dealership has checked for Exhaust leaks, Proper operation on Climate control system, check rear hatch for proper sealing. No issues found. Dealership has verified problem. Oct 26 2021 EAST TENNESSEE FORD

10/10/2024 ODI #11619226.0

Swollen lug nuts!had to pay to get them replaced.is there any recall so i can get my money back?

10/08/2021 ODI #11436056.0

Out of nowhere, a full accessory power active display showed, the ignition started to jerk and car shaking. Car was towed for a detailed dealership investigation, which is currently pending.

electrical 3 complaints shown

24 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/22/2025 ODI #11700996.0

While driving, the entire dashboard and instrument cluster intermittently go completely blank, disabling visibility of speed, gear position, warning lights, turn signals, and other critical information. The failure occurs suddenly and without warning. The cluster then goes through multiple reboot cycles, sometimes several times in a row. In many cases, normal operation does not return until the vehicle is fully shut off and restarted. This creates a serious safety risk, especially at highway speeds or at night. The issue first occurred around 71,000 miles (Oct 2024) and has recurred multiple times. The most recent incident occurred on Oct 31, 2025 at approximately 84,200 miles. The vehicle has been to a Lincoln dealership in Raleigh, NC for four repair attempts (Dec 2024–Oct 2025). Multi

11/17/2025 60,000 mi ODI #11699939.0

The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the driver’s side air bag unexpectedly deployed, and the blind spot and cross-traffic system fault messages were displayed. The contact stated that the vehicle was able to be restarted, and no medical attention was required. The contact’s spouse’s arm was struck by the air bag, and the contact stated that both occupants were shaken up by the failure. The contact stated that following the failure, the windows, heating system, and radio became inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

10/28/2019 ODI #11271695.0

I reported a similar problem a few weeks ago; as I drive I get alerts of safety features not being available and a powertrain malfunction. While driving this afternoon speed less than 15 MPH, I got the same alerts, but were followed by a complete loss of displays. The radio showed a "vehicle network communication error" and I could still see the prnds, but I lost all other controls: speedometer, odometer, tachometer, turn signals, and door controls. Additionally, when I pulled over to a safe location, I attempted to put my vehicle in park but only the emergency brake enabled. I have videos of both and have attempted to upload.

steering 2 complaints shown

7 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/19/2025 ODI #11700438.0

Adaptive Steering Fault Service Required - This warning came on while I was driving down the road. The steering wheel automatically went from a center position to the left like I was making a left turn. The vehicle continued going straight with the steering wheel in the left position. Needless to say, It was very alarming when this happened. I drove home and made an appointent for service. The next day the fault code was off and steering was normal but I still brought it to my Lincoln dealership for service and they said a module in the steering column is faulty. In Fords/Lincoln design you cannot just replace the module, you need to replace the entire steering column at a price of $5000.00 (part 3600.00, labor 1400.00). I did find on the interweb that this has been a problem with Ford tr

11/06/2025 ODI #11697815.0

Okay let me first start by saying I have had problem after problem with this car in less than a year. I’ve had to replace my purge valve. The transmission on this car is horrible. I had my car less than a year and at not even 70k miles I had to get my transmission replaced because the car would stutter between 25-45mph thankfully my warranty covered everything. Now let’s get to my current issues which is with the adaptive steering malfunction. I got a steering wheel warning light 3 days before my new transmission. As I’m looking into this more this will cost $2000+ to replace and I don’t have money to constantly keep putting into a car especially with everything going on currently.

seatbelts 1 complaint shown

4 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
12/30/2022 36,000 mi ODI #11499545.0

The contact owns a 2019 Lincoln Nautilus. The contact stated while sitting in the rear middle seat, the seat belt retracted independently. There was no warning light illuminated. The contact stated that while attempting to unbuckle the seat belt, the seat belt failed to unlatch as needed. The contact had to cut the seat belt due to the failure. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 36,000.

engine 1 complaint shown

7 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/27/2025 ODI #11707296.0

Car consistently jerking as soon as you accelarate. The acceleration takes along time to pick up speed.Can feel the car missing gears or slipping while driving even on the freeway.

brakes 1 complaint shown

11/11/2020 8,300 mi ODI #11374125.0

I was driving in the left lane, of a multi-lane interstate. I had the cruise control on. There was a standard-sized dump truck in the lane next to mine, up ahead. The road was straight, with only a slight incline. There were no vehicles in front of me for at least a half of a mile or more, and all traffic was running smoothly. As I passed the truck, the car suddenly jammed on the brakes. I'm not sure, but I either instinctively hit cancel on the cruise control, or I put my foot on the brake. Either way, it arrested the hard braking situation. I noticed that the sun was at my 2 o'clock position, and as I began to pass the dump truck, its' shadow was thrown onto my vehicle. I'm surmising that perhaps the computer thought the shadow was an object and took action. Regardles

Showing 300 of 90 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Lincoln/Nautilus#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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