Tl* the contact owns a 2019 Mercedes-benz cla250. While driving 65-70 MPH, an abnormal explosive sound was heard. The contact noticed that the sun roof had exploded. There were no injuries. The contact stated that the sun roof was not impacted by road debris at the time of the failure. Mercedes-benz of tampa (4400 n dale mabry hwy, tampa, fl 33614, (813) 579-2138) was contacted by phone and…
2019 Mercedes-Benz CLA-Class visibility problems
moderate Owners of the 2019 Mercedes-Benz CLA-Class have filed 3 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
3
Recalls
0
Avg fix
$350
| Model year | visibility complaints |
|---|---|
| 2015 CLA-Class | 9 |
| 2017 CLA-Class | 3 |
| 2019 CLA-Class (this page) | 3 |
| 2020 CLA-Class | 3 |
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
What owners are reporting 1 most recent
Had visibility trouble with your 2019 Mercedes-Benz CLA-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2019 Mercedes-Benz CLA-Class?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Mercedes-Benz/CLA-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.