This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
full bulletin at NHTSA ↗2019 Mitsubishi Eclipse Cross steering problems
severe Owners of the 2019 Mitsubishi Eclipse Cross have filed 3 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
When does it fail?
Of the 3 steering complaints filed for the 2019 Mitsubishi Eclipse Cross, here's the actual mileage breakdown — failures cluster heaviest at 100,000-125,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA steering complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
full bulletin at NHTSA ↗This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
full bulletin at NHTSA ↗This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the Electronic Power Steering ECU (EPS-ECU) with updated software to correct a coding issue. This coding issue may occur due to the supplier improperly programming the EPS-ECU.
full bulletin at NHTSA ↗This is a Technical Information Notice, sent to dealers, informing them that they must submit required documents and photographs when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns (while under warranty). This Notice supersedes TIN-17-37-001 released in July, 2017, to expand affected models and model years.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained…
The 1st day I purchased my car, it was pulling to one side and swaying from left to right. Because I purchased my car late one saturday evening, and the dealership closed until the following monday, I couldn't make a report until that monday morning. The 'head' mechanic at the dealership took my car for a drive with me riding with him, and stated, 'the pulling and swaying you feel is normal. The…
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, leaving the roadway, and colliding with a tree and ravine where it came…
Common questions
How serious is the steering problem on the 2019 Mitsubishi Eclipse Cross?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Based on the 3 complaints filed, steering issues most often appear around 108,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.