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ProblemsByVin Index / 2019-RAM-PROMASTER-CITY / COMPLAINTS
Full complaint record · NHTSA

2019 RAM Promaster City owner complaints

5 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 1 complaint shown

12/22/2019 2,900 mi Crash ODI #11290779.0

I was in a 40 to 50 MPH collision on I-880 frw in milpitas, california. Full front impacted/ failure to deploy. Rain , rush hour , traffic , accident, my fault, I changed lane to avoid one accident and smacked into far right slow lane into back of a car. My Dodge, promaster-2019 failed to deploy. I took the steering wheel in the teeth , broke both my hands. Attention!!! 2019's are not yet on recall list. Please respond xxxx accident (december 4, 2019) I can only testify to my own direct experience with VIN/ xxxx. Commercial van 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

body 1 complaint shown

06/15/2022 20,000 mi ODI #11469400.0

The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.

steering 1 complaint shown

04/26/2021 3,500 mi ODI #11414003.0

I was descending a steep hill making a left turn first time it happened and I heard a noise and I felt chattering in the steering wheel. Second and third occurred on flat ground making 90 degree turn all three incidents happened on city streets.

electrical 1 complaint shown

02/27/2024 ODI #11574304.0

The entire dash went black and is no longer operational.

Showing 300 of 5 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/RAM/Promaster City#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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