2019 Subaru Ascent owner complaints

Rear lift-gate (power tailgate hatch) emits an audible constant tone, and will not open. The car can be in park, off, or driving and will not stop the audible tone and the lift gate remains locked closed. You can not unlock the lift-gate by using the door mounted unlock, the rear lift-gate button or by key fob. No matter what the lift-gate will remain in a locked and fixed state. The only (temporary) fix is to manually disconnect the battery terminals and "reset" the car. No warning lights are displayed, dealership is unable to "find" a trouble code or fix. This is an ongoing problem, occurring with intermittent frequency. This is certainly a safety issue, as a rear occupant can be trapped in case of an emergency.

Has a defective electrical system causing the battery to drain prematurely. Just had the new Subaru battery tested and charged at advance auto parts and it was brought up to almost a full charge. After 4 days of short trips, battery is dead again.

Car battery died in store parking lot. Low mileage (24,000). I do lots of short trips and this is a reported problem for 2019 Subaru Ascents. I had to wait 2 hours for someone to bring a charger to drive to auto parts store fire replacement battery.

Recently have had issues with the battery. I've had to jump the car 4 times in the last month. The car was purchased in August 2021. I believe the electrical system is draining the battery.

Sunday, car wouldn’t start. Even though lights and display came on, engine wouldn’t turn over until I got a jump. After car started, center console went black and all infotainment, Bluetooth and rear view camera ceased to work. Drove hour and a half on highway. Monday morning, battery completely dead. Had to jump again. Now, center screen working, but seems to be battery issue. We had similar car starting problems before and replaced battery less than a year ago February 2021!!!

Dead battery multiple times, dealer ship has replaced the battery but continues to have issues and left stranded each time this occurs, one time on 12-17-2020 in the mountains in freezing cold weather with a child, no heat because of dead battery. This issue cann occuring when the back tailgate is open for 10 minutes. Subaru is not going to look into the problem even thou they are aware of this occuring on Subaru outbacks and the ascent models. This is a real safety concern since my wife drives this car mainly and has had to call for help to get the car started. I will be bringing it back to the dealer once again. They will end up replacing the battery again but the fact that if your car is turned off and doors are open for a short period of time the draw coming off the battery is not

Every week or two the car fails to start. When the ignition button is pushed, the vehicle gains power but does not turnover and start. You need to exit the vehicle, lock the vehicle and unlock the vehicle and go through this process up to 7 times before the vehicle will start. Vehicle has been brought back to Subaru service department 3 separate times for up to 2 weeks at a time and they are unable to replicate or fix the problem.

The car caught fire while sitting in the driveway (stationary). The car was having electrical/battery issues in the morning. I charged the battery, then started the car and left it running in the driveway, when I came out of the house, the engine of the car was on fire. I called the fire department to put the fire. The fire marshal determined that an electrical issue ignited the engine. After posting the photos of the fire on facebook, we received multiple comments that other people's Subaru's have had battery/electrical issues. The insurance company stated that they would have a specialist examine the vehicle to help determine the cause of the fire.

Several times, when trying to close the driver side window, the front passenger window and the sunroof, the window did not close completely and subsequently re-opened. It happened when the vehicle was in motion as well as stationary.

The windshield cracked with no obvious damage. The crack did not start at a chip. Cracked while not driving and no recent rock hits.

My Subaru Ascent 2019 is 2.5 years old. The windshield has developed a crack on its own on a long drive. The crack first appeared at the bottom of windshield near front passenger seat, and has started spreading sideways towards driver side in a zig-zag fashion. It's about 10 inches long now. I called Subaru service center and informed them about the crack. The service center said one of their managers will call me to discuss. I'm waiting for the call. I had a similar random crack appear on the sunroof 6 months after purchasing the car. It also appeared on a long drive. Subaru inspected and initially refused to cover the sunroof under warranty. They later came around and replaced the sunroof on their own and without charge to me.

Crack in windshield appeared w/out usual sound or sign of debris. Dealer said it could not be repaired, only replaced & all systems recalibrated at owner's expense. I have driven over 1 million miles & have never seen a crack w/ no debris or if any, so small it made no impact. Just a crack appeared like it was pressure on the glass causing the crack.

2019 Subaru Ascent purchased new. The car only has about 25,000 miles on it now. I have had several incidents when driving on a curved road about 30 miles an hour the transmission jerks and causes the whole car to shudder abruptly sevral times in a row. Also when backing up and I completely stop the car before putting into drve, it jerks and makes a load noise. I have had the car into the Subaru dealer several times for these drivetrain problems and they say they never made a repair. They say they drove it and did not find the problem. They should have taken the transmission cover off and inpected the transmision chain and componnts. There was a prwvious transmission recall and now another one. Since the dealr allowed this problem to continue the transmission probably has mechanical

The contact owns a 2019 Subaru Ascent. The contact stated that occasionally at start-up and while driving up an incline, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30. VIN tool confirms parts not available.

The engine keeps stuttering when driving and slowing down to stop at a traffic light. Couple of times, it should shut down and I have to restart the car. I do ensure the car is warmed up to a minimum of 7-10 minutes before starting. It only started recently but I am worried that this will happen more and suddenly stop when driving and me getting involved in an accident.

The Y pipe that connects the exhaust from the engine to the turbo charger, has cracks from poor welds. It happened 8-12 months ago we started to notice that during warm up our Ascent would sound real loud then quiet down once it warmed up. We didn’t know there was an issue as there were no lights that came on and we had no loss of power or MPG. The safety issue would be that we finally took the car in once we started to smell exhaust fumes coming from the car that we would start to smell from inside the car. We had to start to air out the car after warming up if we couldn’t immediately drive away once started. We contacted Subaru and they offered a partial credit for a repair but after researching I have seen they have had recalls in the past regarding similar cracked Exhaust manifolds o

Since owning this vehicle, there have been three separate incidents where the windshield has failed after a small rock has struck it while driving on the highway. The first incident caused a significant chip causing a repair. The second incident was a crack that required total replacement and recalibration. The third incident caused another crack that will require another complete replacement and recalibration.

2019 Subaru Ascent purchased new. Auto has about 25,000 miles on it now. When driving at highway speeds the hood vibrates and shakes especially when there is a crosswind. This will damage the latch and cause the hood to fly open when driving at this speed which cold be dangerous. Called two Subaru dealers and they say that is normal. I have owned several cars and this is not normal.

Steering is so sensitive that it exhausted driver. Lane control is exhausting. Transmission looses power, but mechanics say nothing registering. The car smokes on cold start and white exhaust smells terrible. This is worse in summer when transmission is hot. Hatch can’t be left open when camping because it ran my battery dead. There is no lighting at the back of car and front interior lights, LED, time out.