Subaru of America, Inc
Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
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moderate 119 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Of the 119 visibility complaints filed for the 2019 Subaru Crosstrek, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Of the 10 model years of Subaru Crosstrek we track for visibility problems, this one carries the most owner complaints on file — 119.
Visibility accounts for 43% of every owner complaint on file for this vehicle — the dominant problem area across 8 categories tracked.
Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Gave my car a car wash and noticed that there was a crack in my windshield. I didn't hit the car hard with the brush or anything. It just appeared out of nowhere...
I experienced a spontaneous windshield crack on my vehicle, it started in the upper darkened section of the windshield.
The contact owns a 2019 Subaru Crosstrek. The contact stated that after starting the vehicle and activating the front window defroster, moments later while driving at an undisclosed speed, the front windshield started to crack. The contact stated that the crack started from the bottom of the windshield and extended toward the driver’s side of the windshield. The crack extended approximately 22…
After having cowl replaced under warranty, at the dealership, I drove vehicle home (3 miles) and placed in garage. Next day, noticed 10 inch crack on lower passenger side of windshield. Took car to have looked at by dealership who stated crack had to come from rock and refused to replace. On my way home, I did not take a rock to my windshield. The Service Manager stated he would call Subaru…
A few days ago I went out to my shop to get in my car to go to work and when I got in my car I noticed a giant crack in the window that is in the middle of the window down at the bottom and it starts under the wipers and is about 6 inches long. Then a few days went by and I was driving to work again on the high way in the rain and it cracked another 2 inches.
My 2019 Subaru Crosstrek has a little over 19000 miles on it, and my windshield has cracked for the third time. The first time was after a rock strike at the edge of my windshield; the vehicle did not make it the couple miles home before it had split several inches. The second and third times seem spontaneous. Both cracks originated from the bottom of the glass on the passenger's side, and there…
I woke up one morning and found my windshield cracked. It's literally above the defroster for the glass when its winter. It spread for no reason nothing was thrown and I was not in any accident for that to crack on it's own because it was cold. I live in queens, ny and we havent had any cold cold winters yet for that to have happened on it own. The vehicle was parked when I discovered the crack.…
It's a documented issue but not catastrophic. 119 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Across the 85 complaints that reported odometer mileage, most visibility failures cluster between 8,000 and 19,450 miles, with the median around 13,000. A quarter of owners report trouble before 8,000; a quarter make it past 19,450. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.