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ProblemsByVin File / 2019-SUBARU-CROSSTREK NHTSA data synced 8 hours ago
2019 · Subaru

Subaru Crosstrek problems

276 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2019 Crosstrek?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Stories from the shop

The Crosstrek is a likeable, capable little Subaru, and on a per-car basis the complaint numbers are fairly low. But it ties directly into one of the platforms on our list, and a buyer should understand exactly how — and how much it actually matters on this specific vehicle.

The CVT connection

The Crosstrek’s transmission is the Subaru Lineartronic CVT, which is on our worst-platforms list. Here’s the honest nuance: the Crosstrek is one of the lighter cars that CVT went into. The heavier Outbacks, Foresters, and Legacys beat that transmission up far worse. On the Crosstrek it holds up better — but it’s still a CVT, and it still rewards fluid service and punishes neglect.

The 2019 is the weaker year of the modern run (the redesign’s early years carried more complaints; 2020+ cleans up notably). It’s buyable, just inspect harder than you would a 2021+.

What to watch

  • CVT shudder or hesitation pulling away from a stop — test this deliberately
  • 2013-2017 (older body) also had FB-engine oil consumption; the 2019 is improved but check the level
  • Confirm any remaining extended CVT warranty coverage (Subaru extended these on many cars)

Should you buy one?

Yes, with the transmission as the gate:

  1. Test-drive for any CVT shudder or hesitation; smooth or walk.
  2. Get the CVT fluid service history and check whether extended powertrain coverage still applies.
  3. Keep oil clean and changed; don’t lug it.

A well-maintained Crosstrek is a reliable, genuinely useful car — the CVT is on the list as a platform, but this is one of its better outcomes. If budget allows, a 2020+ is the lower-risk version of the same vehicle. Weighing coverage on an out-of-warranty one is exactly the case the warranty calculator is built for.

— Mark Driver

Top trouble spots 8 categories with 3+ complaints

visibility
119 reports · fails ~15,226 mi · avg $350
moderate
electrical
41 reports · fails ~20,603 mi · avg $850
moderate
powertrain
23 reports · fails ~24,523 mi · avg $2,500
severe
steering
15 reports · fails ~10,862 mi · avg $700
moderate
engine
11 reports · fails ~7,621 mi · avg $3,100
severe
body
7 reports · fails ~12,500 mi · avg $1,500
moderate
cruise control
3 reports · fails ~12,000 mi · avg $600
severe
suspension
3 reports · fails ~17,750 mi · avg $900
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2019 Crosstrek's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2019 Crosstrek?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2019 Crosstrek · visibility
Gave my car a car wash and noticed that there was a crack in my windshield. I didn't hit the car hard with the brush or anything. It just appeared out of nowhere...
12/31/2019 · at 2,000 mi · NHTSA ODI #11292273.0 · see visibility pattern →
2019 Crosstrek · visibility
I experienced a spontaneous windshield crack on my vehicle, it started in the upper darkened section of the windshield.
12/24/2019 · at 4,500 mi · NHTSA ODI #11291118.0 · see visibility pattern →
2019 Crosstrek · visibility
The contact owns a 2019 Subaru Crosstrek. The contact stated that after starting the vehicle and activating the front window defroster, moments later while driving at an undisclosed speed, the front windshield started to crack. The contact stated that the crack started from the…
12/23/2022 · at 33,000 mi · NHTSA ODI #11498651.0 · see visibility pattern →
2019 Crosstrek · body
I see this as a potential safety problem and not an immediate safety problem. It involves a 2019 Subaru crosstrek. On 3 different occasions, weeks or months apart, the hood has popped up 1 inch and has been stopped by the safety hook. I notice this only when I reach highway…
12/23/2019 · at 7,500 mi · NHTSA ODI #11290930.0 · see body pattern →
View all 276 owner complaints →
Had a problem with your 2019 Subaru Crosstrek? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 20V189000 March 31, 2020

Subaru of America, Inc

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Fix: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
severe NHTSA 19V404000 May 30, 2019

Subaru of America, Inc

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Fix: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

Common questions

Is the 2019 Subaru Crosstrek reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 276 owner complaints filed with NHTSA, the 2019 Subaru Crosstrek is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2019 Subaru Crosstrek?

The 2019 Subaru Crosstrek is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.0/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2019 Subaru Crosstrek?

Based on NHTSA records, the most-reported issue is visibility, with 119 complaints filed. Typical failure occurs around 15,226 miles. Average repair cost runs about $350 at an independent shop.

What's the most expensive thing that goes wrong?

The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Typical failure occurs around 15,226 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Subaru Crosstrek has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2019 Subaru Crosstrek?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 276 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2019/Subaru/Crosstrek. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Subaru. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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