Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
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moderate Owners of the 2019 Toyota RAV4 have filed 13 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
| Model year | suspension complaints |
|---|---|
| 2015 RAV4 | 4 |
| 2017 RAV4 | 4 |
| 2019 RAV4 (this page) | 13 |
| 2020 RAV4 | 8 |
| 2021 RAV4 | 4 |
| 2023 RAV4 | 4 |
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TT: Some 19-21MY RAV4 Japan produced vehicles in Puerto Rico only exhibit a squeak type noise from the front suspension over bumps. Japan produced vehicles can be identified by VINs beginning with J.
full bulletin at NHTSA ↗TT: **Puerto Rico Only** Customer states hearing a loud clunk/abnormal noise coming from the front of the vehicle when going over bumps.
full bulletin at NHTSA ↗TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear-view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. Follow the Repair Procedure in this bulletin to improve this condition.
full bulletin at NHTSA ↗TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces.
full bulletin at NHTSA ↗TT: Customers may experience abnormal noise/vibration from the hybrid transaxle.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners are reporting alignment problems that appear early in vehicle life and persist despite dealer visits. One owner's rear camber measured at -1.8 degrees when the minimum is -1.7 (recommended -1.3), causing severe inner tire wear and heavy vibration; four separate shops confirmed the issue and declared it unsafe, yet none could correct it. Another owner found the front right camber out of spec at 14,000 miles and needed a Toyota camber kit just to bring it into range.
Fastener failure also appears: one owner discovered a rear suspension bolt nearly backed out, with visible rubbing damage on the sub-plate, creating an immediate safety risk.
Noise complaints are widespread. Owners report squeaking and groaning from the front suspension over bumps, suspension knocking at slow speeds over rough pavement, and shock ball bearing failure—problems that either dealers dismiss or can't locate. One owner confirmed the identical noise across multiple RAV4 models.
A recall (20TB08/20TA08) issued May 20, 2020 for front lower arm suspension defects covers a production window that the complainant believes is too narrow, suggesting the defect may be broader than Toyota acknowledged.
Some owners also report vibration at highway and certain speeds, with symptoms appearing after early maintenance visits.
Rear camber measured below manufacturer minimum specification causing tire wear and vibration. Multiple dealers and independent shops confirmed the misalignment; a Toyota manufacturer representative also inspected.
When: Present at purchase / early ownership
Symptoms owners cite: Heavy vibration while driving; Inner tread cupped/scalloped on rear tires; Uneven tire wear on inner edge
Repairs/costs cited: Tire replaced; multiple service centers unable to correct the camber misalignment. Toyota dealer stated repairs required but unable to perform. Vehicle remains unsafe.
Recalls/TSBs owners mention: Toyota manufacturer representative inspected; issue confirmed but no corrective action provided
Rear suspension bolt found loose and nearly backed out entirely, with visible rubbing damage and rust on the mounting surface. Bolt and nut replacement along with alignment required.
When: Early ownership during road trip
Symptoms owners cite: Rear driver-side tire tilting inward; Bouncy ride feel; No warning lamps
Repairs/costs cited: Bolt and nut replaced by independent mechanic in Denver; tire alignment performed
Squeaking and groaning sounds from front end suspension occurring at low speeds over uneven pavement. Reported by multiple owners as a persistent issue present since purchase.
When: Early ownership; one owner reports since purchase off lot; another after 15,000 miles
Symptoms owners cite: Squeaking/groaning over bumps and uneven surfaces; Occurs at low speeds; Happens when pulling into driveway or uneven pavement
Repairs/costs cited: No repairs documented in narratives
Knocking and clicking sounds from shocks and suspension components. One owner identified ball bearing issue on shock; another reports suspension knocking at slow speeds over irregular pavement.
When: Varies; one at early ownership, one after 15,000 miles (Toyota Care service)
Symptoms owners cite: Noise with every turn; Suspension knocking at slow speeds over irregular pavement; Vehicle rolling, pitching, heaving produces sound; Ball bearing deterioration on shock
Repairs/costs cited: Dealership claimed no issue found; independent mechanic identified ball bearing failure on shock
Front right camber found out of OEM specification during alignment at 14,000 miles. Unable to correct without purchasing camber kit from Toyota.
When: 14,000 miles at first alignment attempt
Symptoms owners cite: Identified during alignment service
Repairs/costs cited: Camber kit from Toyota required to bring within spec; owner cost not stated
Owner received recall notification (20TB08/20TA08 dated May 20, 2020) for front lower arm suspension defect. Owner alleges the problem may be broader than Toyota acknowledged and occurred in vehicles outside the recalled production window.
When: Production date earlier than recalled window (9/25/19–10/25/19)
Symptoms owners cite: Car lurched, shook, and tilted while driving under normal conditions
Codes mentioned: 20TB08, 20TA08
Recalls/TSBs owners mention: Recall issued May 20, 2020 for front lower arm suspension defect in certain production period; owner believes issue broader than acknowledged
Vehicle vibrates at specific speeds; owner suspects faulty front lower suspension arm. Symptoms appeared after third Toyota service.
When: After 15,000 miles (Toyota Care service)
Symptoms owners cite: Car vibration at certain speeds
Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
It's a documented issue but not catastrophic. 13 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
Based on the 13 complaints filed, suspension issues most often appear around 9,585 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.