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ProblemsByVin Index / 2019-VOLKSWAGEN-ATLAS / COMPLAINTS
Full complaint record · NHTSA

2019 Volkswagen Atlas owner complaints

457 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

125 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/31/2023 ODI #11562831.0

My passenger airbag light has been showing an error light on and off since March of 2023. I’ve brought it to a Volkswagen dealership 2 separate times, and they advised me they didn’t have a fix for the issue. This is our family car that we HAVE to drive everyday to get to work and school. Everyday someone is at risk by riding in the passenger seat. It’s been 9 months of my family being at risk on the roads. I would like something to be done in regards to my vehicle asap so my family is safe.

12/30/2023 ODI #11562722.0

We received a recall notice in May regarding the passenger airbag and Volkswagen still does not have a solution yet.

12/29/2022 60,000 mi ODI #11499341.0

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the "check air bag" warning light illuminated. The contact stated that the power windows failed to function while the "check air bag" warning light was illuminated. Additionally, the contact stated that the parking brake would engage independently at low speeds under 5 MPH. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the wiring harness on the driver's side needed to be replaced. The vehicle had not been repaired. The contact researched online and related the wiring harness failure to NHTSA Campaign Number: 22V152000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

12/28/2023 25,000 mi ODI #11562393.0

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Ari Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

12/27/2023 ODI #11562059.0

I purchased my 2019 VW ATLAS IN 2021 and was not aware there was an airbag recall issue. I moved to Florida from California last year and brought my vehicle to Gunther VW in Daytona FL because of this issue about 5 months ago. Mike Taylor the senior service manager acknowledge the problem with me and stated we should be notified shortly. Its been 5 months now. This car is not safe to drive and we are very upset now. What are we supposed to do with this car. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/22/2023 ODI #11561522.0

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/20/2023 39,000 mi ODI #11561153.0

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The contact stated that the passenger’s seat air bag would display a deactivated message stating, that the "Air Bag Off" on the instrument panel while the seat was occupied. The manufacturer was made aware of the issue. The approximate failure mileage 39,000. VIN tool confirms parts not available.

12/20/2023 ODI #11561156.0

No incident, not a timely remedy for recall. Recall from March 2023, no remedy available in December 2023, 9 months later.

12/18/2023 ODI #11560665.0

I would like to file a complaint against VW for the outstanding recall. This recall was issued in March, it is now mid-December, and they still do not have a remedy available! 9 months is way too long to have a dangerous recall to be open (airbag issue) with no date for a remedy. Manufacturers should not be allowed to take this long to come up with a remedy!

12/18/2023 48,000 mi ODI #11560719.0

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where an unknown part in the front passenger's side seat was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

electrical 4 complaints shown

66 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2024 ODI #11633310.0

Vehicle will get a stop/start error and stall at low speeds in traffic or at stop lights/signs. Have to put vehicle in park and manually restart. had the same issue at 20k miles and they replaced the carbon canister. This time they won’t replace it until the error code shows. Truly a safety hazard and I can not put my kids back in this car

12/27/2024 ODI #11632689.0

On [XXX], when I was driving the car at [XXX] at normal speed, suddenly my car accelerator stopped working (Not moving forward while giving the throttle) and I hardly managed to pull my car to the side from the middle row of the road and the car stopped its engine. I saw an indication in the tachometer -EPC. I waited for 30 seconds as I was panic, then I tried to restart the car, it started after a few seconds and the EPC error slowly disappeared. I was so frightened and managed to drive the car to the hotel later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/26/2022 ODI #11498837.0

Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.

12/18/2025 ODI #11705935.0

The radio keeps turning off and on and random stuff keeps popping up on the dash I have read that atlas models from 2019 to 2023 have wiring harness issues why Is there no recall for this and all research I have done with what is going on is leading up to a wiring harness issue

other 3 complaints shown

12/29/2018 ODI #11163963.0

Defect in air conditioning unit. Also, incorrectly coded data container which fails to provide audible warning when the driver opens the door which increases risk of vehicle theft.

12/26/2020 ODI #11384954.0

If the vehicle is started via remote start, and then driven, radar related and other safety system are not online. There is no warning that these systems are offline. The only indicator is cruise errors if you attempt to engage. The dealer has validated this behavior but had no plan of action. The work around is to restart the car before driving. It's suspected and discussed in many forums. It presents a loss of safety system with no annunciation.

12/18/2024 ODI #11631324.0

2019 VW Atlas SE V6 fwd with 66,xxx miles USA. Just very recently at this mileage I experienced stalling at low speeds or coming to stop and engine has died on 2 occasions. Once reversing out of my driveway sand dealing getting reverse to neutral to eventually fully stop and to shift into drive as I occasionally do but this time the engine died as I shifted to neutral. No known warning lights at that time. Second time I came to slow and then stop at a median to u turn as I've done numerous times but while stopping there waiting for cross traffic to clear, engine died and dash message said to restart manually. I put into neutral and restarted car. Days after, I see dash message of error, start stop disabled/malfunction. Thereafter for almost a week, start/stop would not engage at all. I res

steering 2 complaints shown

35 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/26/2022 ODI #11498839.0

Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.

12/26/2019 ODI #11291335.0

I bought my brand new atlas in october. We decided on atlas due to the great safety ratings. Within a few weeks, the atlas was in the shop for o2 sensor #1. The check engine came on while driving on a state road. A few weeks later it was in for replacement of steering rack. The extremely loud noises started while driving on a state road. A few weeks after that the second o2 sensor replaced. The check engine came on while driving on a state road. Now I have an appointment to bring it in on monday because the remote start that I use every morning stopped working tuesday. As of today, it hasn't even hit 3,000 miles.

lighting 1 complaint shown

12/30/2021 ODI #11445567.0

This is a safety issue where this can be dangerous for drivers like myself and their families life, and others life at risk. This reporting is to prevent and avert future accidents. Headlights brightness in 2019-2020 Atlas Se with Tec is very poor. Due to dull brightness (Low Beam) night driving is very exhaustive and need to very extreme alert state. This causes strain eyes and causes fatigue during long drive. Lights are so dull when an oncoming very old cars with halogens lights passes by, led lights in Atlas fades away from road. Usually leds lights are suppose to have more brightness and good lumen rating. When it is raining and after road is wet one cannot properly see lights on the road. One time narrowly escaped (thanks to extreme cautious) from hitting a pedestrian who was

Showing 300 of 457 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Volkswagen/Atlas#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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