2019 Volkswagen Tiguan owner complaints

Purchased car in july 2019 and the carnet has never functioned properly. After calling customer care and carnet I was told to take it into the dealership. After two separate visits and leaving my car for several days I was told it's a known issue and there's nothing they can do. I have a case open with customer care since august 2019 and follow up every few weeks, as they typically forget to provide me with the promised update every two weeks. Each update is the exact same --- there are no updates at this time and no timeline for a fix. They also will not provide any compensation until the issue is resolved. The carnet app has not worked correctly -- kicks me out regularly, says my car is unlocked when it is locked, unable to send destinations from the app to my car, etc. The butt

Two separate problems. #1 on two separate occasions the cars emergency system activated with no cars or anything in proximity. Vw just cleaned sensors . It happened once after that while parking the car. #2 with only 8000 miles on the brakes pulse when applied. We were told just wait for 1 year service and it will be looked at. The tiguan went in friday morning and we were informed the brake rotors are warped. Vw north america recommend rotors and associated hardware to fix the problem. Troublesome issue with only 10000 miles les than I year old.

I purchased this car and the car-net in my car hasn't worked since the day I bought the car. I have contacted vw multiple times and I just keep getting the 'they're working on it ' with no resolution in site.

I came to a stop light, and the car would not accelerate when I took my foot off the break and pushed the gas pedal. The lights remained on. I had to turn off the car and restart it. Additionally, the car has been leaking.

Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.

While driving at night the cars IP displayed a warning "ignition system shutdown please check your start system", the Instrument panel and information display then went dark with no symbiology speed, revs or turn signals. The head lights and tail lights shut off and cabin fan and side windows stopped working. The engine continued to run so I was able to safely exit the highway but was a stressful and dangerous moment. When the vehicle was taken for repair VW service says issue was caused by a malfunctioning battery which was replaced at my cost with an OEM part. this has not fixed the issue though and I am attempting to get a new appointment for service.

Parking brake would not disengage and the shop told me it was because water was in the floor pan behind the passenger seat and it’s causing shorts In the electrical system. The cause of the water was diagnosed as a leaking sunroof. This has caused me loss of vehicle, time and too much money!

The read window defroster was not working well. A few days ago, when I turned on the defroster and drove for about 10 minutes, all of a sudden, the rear window made an explosion sound, and windows cracked like a spiderweb. I stopped the car and got out the car and shut the door, the cracked window shattered in pieces. It seems like the heating element overheated as the crack propagated from where the electicla wired were attached.

My problem does not involve a crash but involves frequent DELAYED ACCELERATION in warm and cold weather, due to Drive-by-Wire technology or software. My VW service department does not acknowledge the problem and considers this delayed acceleration as turbo lag! Really, turbo lag at idle and no forward movement! Example sitting in parking lot at idle, auto trans in D drive. I stopped to let out my wife of car and I depressed accelerator pedal and nothing happened for six second delay, the motor continued at idle, 1000 rpm, than after approx., full six seconds (i was counting) then car raced off and I had to brake. This issue occurs from full stop warm or cold and from idle to 1800 rpm and up to 25mph and from first week of ownership beginning in October 2019. This had been reported u

The plastic oil pan at the bottom of the engine of my 2019 Volkswagen tiguan 2.0t started leaking while I was on the highway, nearly stranding my family. It was very disappointing to see any vehicle using a fragile, unprotected plastic oil pan at the bottom of the engine, especially the tiguan, which is marketed as a sport utility vehicle.

Road trip from VA to NJ approx 700 mi. Mid-trip, stopped for fuel and oil check. Thereafter, engine started to run rough. Check engine MIL on. Could not find any problem. Back on road. Received a low engine oil warning. Checked engine, oil all over back of engine compartment. Shut down engine and towed to nearest VW dealer. Found engine dipstick not completely seated. I checked and measured force needed to completely seat dipstick, at 30 lbs. Dipstick insert sleeve is plastic. Dipstick can be inserted to bottom w/o seating. Any leakage of vacuum from this engine causes extreme performance problems. Oil spewing in engine compartment is a significant fire hazard.

At 79,200 mi. metallic grinding noise was coming from rear wheel. Disassembly of rear brake pads on driver side revealed inner brake pad completely worn to the metal backing (no braking material remaining.) An inspection of the pad showed that the manufacturer installed the pad such that the brake pad wear indicator was positioned too far from the pad. The wear indicator never made contact with the pad and therefore, never made the characteristic high pitched audible tone as the inner pad reached critical wear. This resulted in a complete failure of the driver side rear brake pad.

The electronic parking brake would not disengage. After trying all the tips found online I finally got it to disengage but now it won’t re-engage and I am getting a warning “electronic brake fault” on the dash. It’s very dangerous not to have a working parking brake.

I was driving down a side road in a parking lot with no cars in front of me and no one in back of me. Suddenly the car braked and threw me forward. It scared the living daylights out of me. There was no reason why this happened. There was nothing in the road. I reported this problem to Volkswagen and they had no answer and told me to disable the braking sensor which I did. I felt the need to report this issue since I felt this was a possible defect in the braking sensor. If this would have happened on a busy road I could have been hit from behind. Again there was no reason for the sudden braking. This is a leased car and when I turn it in I just want to let them know that the sensor is turned off for the next person who leases it and has no idea it is turned off. In summary, I was going ar

Passenger and driver air bag lights have come on 3 times (not working). Huge safety concern

Tl* the contact owned a 2019 Volkswagen tiguan. The contact stated that while driving at 65 MPH, when a vehicle in front suddenly stopped causing the contact to rear end their vehicle. The vehicle's forward collision prevention system had failed to alert the contact that there was a vehicle in front. The air bags failed to deploy. The vehicle was towed. The vehicle was deemed totaled. The contact did receive abdominal, chest, and back injuries. Medical attention was needed. A police report filed. The vehicle was taken to the dealer (hendrick Volkswagen of concord located at 7500 hendrick auto plaza nw, concord, nc 28027; (704) 743-4110) who were made aware of the failure, however, the manager had contacted them back as promised. The manufacturer was made aware of the failure an opened a

Both headlight have extensive condensation within the headlight housing. Incident occurred overnight when the car was stationary, in a closed parking lot. Car was driven from the dealer lot to the customer's parking lot a night before during rainy weather. The condensation covers the LED modules of the turn signal at the bottom of the same housing, and depending on the outside temperature and how long the car was operating, the condensation moves upwards to the front of the low beams. Volkswagen service department states this incident is normal. No action was taken on two documented service visits for the same issue. First incident occurred when car was one day old. Car had approximately 15 miles on the odometer.

New car with 9 miles sat in the garage overnight. In the morning,there was spotting condensation inside one of the lights(driver side). Drove it to the dealer and by that time condensation has occurred inside both of the lights.

The windshield fluid washer disappeared aka consumed mystery without the operator usage. I had to fill in a gallon of the windshield washer every2-3 months, and I did not do any washing or anything to use the fluid. Last week, the check engine came in and told me to fill the washer fluid and it could not pump the washer fluid onto the windshield while I was driving the vehicle during the snow storm that blind me visibility on the road that could cause a very serious accident if that happened. This is a very serious safety issue that could kill someone. as of today, 12/27/2024 I just filled the windshield washer fluid and it consumed 3 gallons of the washer fluid. The question is where all the fluid went even that I did not use it?

I have been having serious stalling issues with this car...since the 1st day I received it. When I am driving the car would refuse to accelerate like getting on and off exits on expressway...changing lanes etc...it also stalls and the engine stops while driving..the car has a lane departure assist which pulls the car from 1 lane into the other violently...I am hoping to get this car replaced with another line from vw only because my lease is 5 mnths old...they are refusing to help me because there is no recall, maybe if someone dies they will give a rat's [xxx] about this issue...an issue they had I. 2014....ease look into this..families can die from this problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).