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ProblemsByVin File / 2020-AUDI-A4
2020 · audi

audi A4 problems

1 safety recall. 124 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
1
Severe
0
Moderate

Top trouble spots 1 category with 3+ complaints

electrical
89 reports · avg $850
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2020 A4 · electrical
Emergency Call SOS module function is inoperative. Cannot use the SOS function and hands-free cell phone use through Bluetooth is also inoperative. Went to dealer on 8/31/22 for repair/replacement of module as instructed in Audi Service Action 90T2. I was told the repair is…
11/25/2022 · NHTSA ODI #11494850.0
2020 A4 · electrical
MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset happens while backing up. Release version: MHI3_US_AUG45S_P3243 Software version: 3243
08/09/2025 · NHTSA ODI #11679554.0
2020 A4 · electrical
Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut off and reboot, leaving the screen blank and functionality gone. When researching online many others have reported the same issue, with Audi unable to provide a…
08/07/2025 · NHTSA ODI #11678974.0
2020 A4 · other
Audi MMI system randomly goes dark and reboots during driving - this turns off the rear camera and any GPS system being used to navigate along with the sound system, etc.
08/02/2025 · NHTSA ODI #11678028.0

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Active recalls showing 1 of 1

severe NHTSA 21V874000 10/11/2021

Volkswagen Group of America, Inc

A disabled passenger air bag increases the risk of injury in the event of a crash.

Fix: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.

Common questions

Is the 2020 Audi A4 reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 124 owner complaints filed with NHTSA, the 2020 Audi A4 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2020 Audi A4?

Based on NHTSA records, the most-reported issue is electrical, with 89 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi A4 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Audi A4?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 124 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 17 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with audi. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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