This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2020 Buick Encore powertrain problems
moderate Owners of the 2020 Buick Encore have filed 4 NHTSA complaints about the powertrain at roughly $2,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See powertrain across all vehicles →
Complaints
4
Recalls
0
Avg fix
$2,500
| Model year | powertrain complaints |
|---|---|
| 2016 Encore | 10 |
| 2017 Encore | 8 |
| 2018 Encore | 10 |
| 2019 Encore | 9 |
| 2020 Encore (this page) | 4 |
| 2021 Encore | 3 |
When does it fail?
Of the 4 powertrain complaints filed for the 2020 Buick Encore, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA powertrain complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
full bulletin at NHTSA ↗This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
full bulletin at NHTSA ↗This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
full bulletin at NHTSA ↗This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 4 most recent
Purchased new Buick encore 2020 on 05/22/2000. Previous vehicle was Honda civic. Encore never seemed to have enough power & would downshift. On 10/19/20 there was an issue action requested) detected by Buick but I was not notified. Then on 10/28/2020, we were diving the vehicle when it seemed to loose power & an 18 wheeler almost hit us. Encore has 5,302 miles on it. 10/28/20 3:41 p.m. Message…
I was told there was a recall on my engine. My check engine light is on. My car doesn't speed up pass 75. When I try to speed up I can feel the gears change.and the car jerks
Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special notice for the GX version of this vehicle. But dealer says my vin does not qualify
Unknown issues w/ sensors and wiring lead to turbocharger failure. This led to spontaneous acceleration issues on the highway. Less than a year after the warranty covered the replacement of the turbocharger (less than 60k miles on the car) the turbocharger again failed (64k miles on car).
Had powertrain trouble with your 2020 Buick Encore?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2020 Buick Encore?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.
At what mileage does the powertrain typically fail?
Based on the 4 complaints filed, powertrain issues most often appear around 5,240 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Buick/Encore.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.