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ProblemsByVin File / 2020-CHEVROLET-5500HD NHTSA data synced 11 hours ago
2020 · Chevrolet

Chevrolet 5500HD problems

4 active recall campaigns on file, no owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

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Reliability score
Not rated

No owner complaints on NHTSA yet, so the reliability score is provisional. 4 active recalls on file — read those first.

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Critical
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Severe
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Moderate
Should you avoid this 2020 5500HD?
Not enough data for a verdict

Only 0 NHTSA complaints on file — too few for a confident call. The 4 active recalls above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 5500HD's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

Active recalls showing 3 of 4

severe NHTSA 20V319000 May 29, 2020

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Fix: GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.
severe NHTSA 19V835000 November 20, 2019

Isuzu Technical Center of America, Inc

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
severe NHTSA 21V194000 March 19, 2021

Isuzu Technical Center of America, Inc

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
View all 4 recalls →

Common questions

Is the 2020 Chevrolet 5500HD reliable?

Limited NHTSA data. Only 0 owner complaints have been filed for the 2020 Chevrolet 5500HD, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2020 Chevrolet 5500HD?

Only 0 NHTSA complaints on file — too few for a confident call. The 4 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 Chevrolet 5500HD without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What should I check before buying a used 2020 Chevrolet 5500HD?

There isn't enough NHTSA complaint data on the 2020 Chevrolet 5500HD to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.

Is the 2020 Chevrolet 5500HD a good used car to buy?

Hard to say from federal data alone — only 0 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.

What's the most common problem on the 2020 Chevrolet 5500HD?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Chevrolet 5500HD has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Chevrolet 5500HD?

Hard to say from NHTSA data alone with only 0 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 11 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Chevrolet/5500HD. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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