The computer module for the fuel pump failed. This caused the car to not start some days. As well as turn off in the middle of intersections after coming to a stop while in traffic. The car is currently at the dealership for 2 months now with the part on back order. Many other Chevy equinox are recalling this same part but not my vehicle. This is concerning as it seems to needed to be added to the list of recalls.
2020 Chevrolet Equinox owner complaints
281 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
When we bought the 2020 equinox on january 20, 2020 the check engine light came on and they kept it 2 days diagnosing it and it said a fuel system problem and they told us that they contacted gm engineers who were looking into it and to go ahead and drive it with the light on till they got back with us. It has continued to stay on I had the code read again and it is a p2365 fuel pump a low flow/performance code. I do not like driving it with the light on, the dealership telling me to, not hearing anything back from them, the remote start will not work with the light on which is a main reason we bought it.
Car has a problem with mold in the condenser and a odor that can't be corrected. Problem is when the air conditioner is running., and becomes a problem to my breathing. After looking on line it seams to be called dirty sock syndrome. This was also smelled in the rental equinox that was provided. This is a health risk to people with breathing problems as I have.
TCS and ESC came off after a needed full throttle acceleration. This happened 3 times. After reading groups on the internet, seems is a common problem with the sensors on Equinox.
Car would sputter and turn over eventually but then die out. Was unable to drive at all. Luckily I was not driving with my baby in the car when it went out like I see so many others. Took it to the shop and it is a fuel pump issue. I see that other years have been recalled for this so unsure why the 2020 has not.
electrical 4 complaints shown
Rear spear tire compartment full of water. Sunroof drains leaking into rear fuse box. Fuel pump and fuel pump module failing when driving. Turbo locking up from oil seal failure.
During the month of November while driving on Interstate 35 inTexas I attempted to administer my braking system during slowed traffic and they did not respond. The brake pedal became completely stiff and I had to apply incredible pressure to get the vehicle to slow down until I turned on my hazards and rolled to a stop on the shoulder. I did not have any alerts or warnings until I powered the vehicle off and powered back on to find my engine light on and the service brake assist alert on as well. I had it towed for service to which they replaced the vacuum pump, brake booster pressure sensor and brake fluid. Everything seemed to be working fine however a month later the same exact issue occurred. I took it in to the same place for service and had a brake inspection done and was told everyt
On december 15, 2024 my car stalled out. on the middle of the road nearly causing me a collison. My vehicle for. the last month has been - what i assume is having electrical problems , my car is only 4 years old so im uncertain as to why it would be stalling out , this is also the first time that this has happen . i called my insurance company to file a report about my vehicle stalling out on a busy traffic road and all that was said was unless im in a collison there is nothing they can. do and if the car stallls out and i am in a accident it would be me at fault . I have one car which is the chevy equinox 2020. i cant afford to die nor be in accident that can potential put me in danger for a car that is only 4 years old .
In -13 degree farenheit, the vehicle locked me out. Key fob left inside vehicle for 45 min, engine off, parked in a parking lot. Remote start from inside building did not work due to fob in car. Once I arrived back a the vehicle I found the doors locked, door handle unlock button unresponsive with multiple attempts. Vehicle failed to unlock while I stood outside in -13 degree weather, completely unsafe, for 5 min. I tried all doors and tried unlocking from passenger side. There was no unlocking sound when pressing the door buttons. I tried the Chevy app to unlock standing right next to the vehicle, it did not unlock immediately. After a minute or longer delay the locking mechanism started to engage or disengage randomly without me pressing buttons on the door or app. Each time I t
engine 3 complaints shown
ENGINE PISTON FAILURE cannot get it fixed new engine on order 5 weeks now chevy will not even talk about it
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(P) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a scheduled service appointment at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 27,500.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle lost power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The contact waited thirty minutes, and the vehicle started to operate as intended. The contact stated that the failure had occurred on several different occasions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
brakes 3 complaints shown
I was traveling the interstate I90/94 , merged to the exit ramp and found the brake pedal hard and unable to push to brake. I had to slide the car into neutral and use two feet on the brake pedal to slow down enough to make the corner at the end of the off ramp. All due to a faulty vacuum pump. The debris from the exploded vacuum pump were sent through the engine. And after having the car fixed it now uses about a quart of oil every 500 miles. Engine is shot! Seriously bad engineering design that will kill someone if it hasn't already. I am 5'11" and weigh 190 lbs. I estimate it took around 200-250 lbs of force to push the pedal to even start to slow. If I hadn't had over 40 years of driving experience, this would have ended in a catastrophic incident.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while pulling to a stoplight when they noticed the brakes squeaking and they began to smell like overheated brakes. The vehicle's brakes started dragging from the rear and the brake pad sticks to the roader. The failure occurred approximately 3-4 times. The dealer had not been able to identify the cause of the failure. The contact noticed that their failure was related to NHTSA Campaign Number: 19v704000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was made aware and confirmed their VIN was not included. The contact was directed to file a complaint with NHTSA. The approximate failure mileage was 35,000.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at slow speeds speed, an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic and was informed that the rear brake calipers had failed and needed to be replaced. The mechanic replaced the rotors and the calipers; however, the contact stated the failure returned while driving at slow speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 71,000.
cruise control 2 complaints shown
I was driving the car and suddenly the car started accelerating on it's own. No cruise control was on . My wife was in the passenger seat and it was lucky as I did not panic , just taped on the brakes to slow down. This happened many times until we got home and it is dangerous and scary, also this is a know problem with this model car. No lights or warnings came on. We could have easily crashed into a vehicle in front of us, run a red light , etc. No inspections by anyone, maybe it was inspected by the dealer?
Driving 75 miles per hour on interstate while passing two vehicles and one car behind me the car made a dinging noise, the adaptive cruise not available light illuminated and the car decelerated causing the car behind me to have to brake. If I had not stepped on the accelerator the car behind may have hit me. This has happened on four different dates and on one trip it happened 8 times in 80 miles. This is a safety hazard that could cause rear end collision at high speed. The repair shop at my Chevy dealer in town says there are no error codes and the adaptive cruise is working as designed. Is I get hit from behind at high speed this could easily cause a devastating crash. I do not trust this car or the responses I am getting from the dealer. They say no one has complained about th
powertrain 2 complaints shown
My 2020 equinox has less than 500 miles and over the weekend, when coming to a stop at a light, the forward completely disengaged and would not allow us to move forward. We could only go reverse. We had our 5 year old grandson with us and this was terrifying. It could have been even more dangerous had it been dark or on a busier road.
Forward collision system dint notify of an object infront , also breaks locked up when used .Air bags didn’t go off while a forward collision with a bus happened
lighting 1 complaint shown
The second day after purchasing my vehicle as I was driving down a city street, accelerating, the car started to fill up with gas fumes!