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ProblemsByVin Index / 2020-CHEVROLET-TRAX / COMPLAINTS
Full complaint record · NHTSA

2020 Chevrolet Trax owner complaints

86 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 6 complaints shown

16 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/30/2024 ODI #11633208.0

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.

12/25/2024 ODI #11632331.0

June 2024 all dashboard lights flickered on then went off, radio wouldn't turn on so dealership replaced the instrument cluster. Last night had to jump car off, the battery and alternator checked out fine. However, the radio/back up camera didn't come back on. This is the only car I have and now in the shop 2 tines in 6 months for the same thing.

11/14/2023 ODI #11555010.0

The dashboard goes in and out with the screen, can't see mileage, speed, or etc control panel. The seat belt came unlatched in the process of slowing down, person was slammed into the dash. Nervous to drive the car with seatbelt delatching no message due to the dash being out, and no alerts through on star. Dash lights going out for about a month, seatbelt incident happened two days ago, still having problems with the passenger-side front seat belt. Contacted the dealership cant be seen for two weeks

11/02/2025 ODI #11697049.0

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.

10/25/2020 ODI #11366265.0

Radio screen goes black and no buttons will work nor the radio will not shut off

10/03/2024 ODI #11617799.0

The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause but thinks possibly is an electric short or fault module. This began happening in June 2024 and is now getting worse and very unreliable.

engine 3 complaints shown

12 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/15/2025 ODI #11705042.0

Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q

12/07/2020 ODI #11378236.0

Within two days of getting the car with 7 miles on it, as soon as I got over one hundred miles, the car texted me and said that I need to get the emissions serviced on the vehicle. Last time I went through this with Kia... They fixed it twice and then my engine pretty much died and they blamed me (on a 7 year old car)

11/20/2025 64,000 mi ODI #11700565.0

The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired. Most recently, the vehicle was repossessed. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 64,000.

other 2 complaints shown

11/16/2025 ODI #11699695.0

My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

10/04/2021 ODI #11435387.0

While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.

airbags 2 complaints shown

5 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/15/2024 Crash ODI #11625553.0

My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.

11/04/2021 4,700 mi Crash ODI #11439396.0

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.

brakes 2 complaints shown

4 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
11/02/2025 ODI #11697068.0

Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

09/30/2024 ODI #11617166.0

I am not sure of what actual component(s) failed, but I do know that a brake line that had braided steel broke and spewed brake fluid failed- this line comes off the master cylinder to ABS module. Mechanic attempted replacement and there is still no pressure in the brake line. Mechanic believes it is the brake booster now that caused the line failure to occur. The vehicle and components are available for inspection. What happened was that when I was driving on a city road at 35 MPH, a vehicle in front of me was driving reckless and when I changed lanes I approached a traffic signal that changed to yellow and when I went to slow i felt a pop in the brake pedal and the pedal went all the way to the floor and i was unable to stop when the light changed to red and rolled through the intersecti

powertrain 2 complaints shown

12 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/31/2024 36,900 mi ODI #11623011.0

The contact owns a 2020 Chevrolet Trax. The contact stated that while the vehicle was at a stop sign, the Hill Assist function failed to operate as intended. The contact removed her foot off the brake pedal and the vehicle rolled backwards. The vehicle was taken back to the dealer where the vehicle was purchased; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred. The vehicle was taken back to the dealer again. The contact was informed that the vehicle was taken to the Chevrolet dealer for a diagnostic test. The contact was informed that the failure was not duplicated. In addition, the contact was informed that it was normal for the vehicle to roll backward when the brake pedal was released. The vehicle was not repaired. The contact stated th

10/29/2020 ODI #11366956.0

When I'm stopped and I take my foot off the brake the transmission slips and slams into gear

visibility 1 complaint shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/20/2023 ODI #11561057.0

This vehicle currently had 48,568 miles at time of repair. Windshield wipers were not working properly. Had the issue diagnosed at RD Banks Chevrolet in Champion, Oh. They determined it to be a windshield wiper motor. Seems too soon to have to replace. It did however, correct the situation.

suspension 1 complaint shown

7 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/17/2025 ODI #11705494.0

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

cruise control 1 complaint shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/01/2025 ODI #11702206.0

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when

Showing 300 of 86 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Chevrolet/Trax#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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