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ProblemsByVin Index / 2020-HYUNDAI-TUCSON / COMPLAINTS
Full complaint record · NHTSA

2020 Hyundai Tucson owner complaints

165 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

brakes 9 complaints shown

33 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/30/2020 ODI #11385666.0

Tl* the contact owns a 2020 Hyundai tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called zimbrick Hyundai west (1809 w beltline hwy, madison, wi 53713, (608) 230-0600) and world Hyundai (5337 miller circle drive, matteson, il 60443, 866-710-9279) and it was confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

12/29/2020 ODI #11385445.0

Tl* the contact owns a 2020 Hyundai tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/22/2020 ODI #11384535.0

Tl* the contact owns a 2020 Hyundai tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were available. Vehicle is scheduled to be repaired on february 4th, 2021. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb

12/07/2020 2,000 mi ODI #11378288.0

Received recall 195 notice pertaining to electrical short in ABS system and that vehicle should not be parked in garage or near any structures do to potential fire. Went to dealer for inspection, was told that part would be in and replaced in a week to ten days. Three weeks later I now have been told that hyundaii does not have the part available. Was told part may not be available until the first quarter of 2021. This is huge dangerous recall! I do not feel safe in this car but I am stuck paying for a defective vehicle. I only have 2,100 miles on this car. It is inexcusable that Hyundai does not have this recall part. Meanwhile I have to keep paying for this dangerous brand new car monthly. I understand recalls unfortunately happen but this corporation should have the replacement

12/01/2020 ODI #11377350.0

Received recall letter for ABS part problem. Have been calling rosen Hyundai of algonquin, il every week starting november 9, 2020. No part in yet and they keep saying two weeks. I want to be on record that if something goes wrong with my vehicle due to this recall Hyundai is responsible. No one seems to be helping.

11/27/2020 ODI #11376651.0

Received safety recall november 11, 2020. Called to schedule repair and told part was back ordered would be in the next week. Called following week also told would be longer as the part was back ordered. The recall says not to park car in a garage and beware of light on dash as it may cause a fire. I am 76 years old and now cannot drive my car. I am paying for a new car that I cannot drive. Dealers are putting repair parts into cars on the lot letting people like my self wait. So today november 27 I called Hyundai customer service 800-633-5151 and the person said she could get be a case manager in 3-5 business days. I live in denver where it snows. I bought this new car august 31 because it has all wheel drive. Now it has been sitting in my driveway for 17 days. I am making pa

11/25/2020 ODI #11376366.0

Tl* the contact owns a 2020 Hyundai tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Millennium hilton new york downtown (55 church street, new york, ny 10007, (212) 693-2001) informed the contact that the remedy part was not yet available. The manufacturer was contacted and informed the contact that no remedy was available for the recall repair a case number was provided. The contact had not experienced a failure. Parts distribution disconnect.

11/20/2020 ODI #11375610.0

Tl* the contact owns a 2020 Hyundai tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken three times to homestead Hyundai Genesis (111 s homestead blvd, homestead, fl 33030) and was informed the part was not yet available. The contact wrote a letter to the manufacturer and was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

11/19/2020 ODI #11375444.0

Received the safety recall letter about the anti lock brake system. I called Hyundai left voice message. Called today again and was told that they do not have the part to get the car fixed. Told me to call again in one month. Due to the importance of the break system, I think this is something that cannot wait. Im afraid of driving my car and have the risk of the breaks not working since I wont put my family's life in risk.

other 6 complaints shown

12/20/2024 ODI #11631846.0

When it rains water droplets from back door impair rear view back up vision. round spots are obstructing the view on back up camera

12/13/2022 5,000 mi ODI #11497327.0

The contact's father owns a 2020 Hyundai Tucson. The contact's father stated that while driving at various speeds, the Forward Collision Avoidance message was displayed; however, there was no other vehicle nearby. The vehicle was taken to a local dealer, where it was diagnosed that an unknown sensor needed to be replaced; however, the contact's father was made aware that there was a backorder on the part. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.

12/09/2021 ODI #11443301.0

Hyundai Tucson Sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the SUV make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the SUV again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the SUV to the Hyundai dealership where I bought it in San Juan, Kennedy, but they said they didn’t find anything. I took it then to the Hyundai dealership in Caguas, P.R. to have it check and still waiting on a response. It’s been a year and still no one finds what’s the problem. I feel my life is at risk when driving in the highway.

12/01/2021 ODI #11442316.0

While I was driving my car on the highway I notice my back window was getting foggy and about 5 minute later all my indicators on my dashboard lift up and my car went dead trying to get off the highway ramp and smoke came out of the hood, this was a brand new car, Hyundai Tucson 2020 and only have 23000 miles on it, from when I purchase it, please can you check in to this for me.

11/30/2025 ODI #11702153.0

Spark plugs have been replaced twice- fuel injectors cleaned and now I have another misfire in cylinder 3 and have to replace all four fuel injectors.

11/22/2020 2,000 mi ODI #11375812.0

Twice within nine days give or take a day, oct.31 being the last time the SUV turned itself off once traveling app. 25 MPH, the second about 45mph . A few minutes later it turned itself back on.this is my wifes car. Thankfully both times she was able to get the car off the road and not have an accident. The first time it happened she thought that she did something ,had no idea what but since the car started she did not tell me.can't explain that, it is my wife. The second time on route 10 in east hanover nj she called me while the car was still rolling to a stop.over thr phone I could hear a grinding like sound similar to worn out brake pads. Being less than a 1/2 mile from work when it started again I told her to drive it to work. Town Hyundai bi denville nj was called to come and get the

engine 3 complaints shown

50 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/28/2022 ODI #11499207.0

Engine light was flashing on and off in September 2022 I took it in to a Hyundai dealer in September and was told it was the Catalytic convertor. The catalytic convertor was replaced in October 2022, 2 weeks later the engine light was flashing and the car would not accelerate. I took the care that day to Freehold Hyundai where after keeping it for 3 days they said it was an issue with the oil filter. I have taking the car on a regular basis for all oil changes since in my possession. On December 25th as I was driving to my families house for Christmas the engine light again started flashing and the car would not accelerate. I was able to get the car back to my house. No one was available to call that day due to the holiday. I contacted Freehold Hyundai 12/26/2022 and had the car towed to t

12/09/2023 ODI #11559266.0

While driving down the interstate to go back to my college, I noticed a cloud of white smoke coming out of my exhaust. Seconds later, I no longer could accelerate and white smoke was also coming out of the engine. There were no lights on my dash at this point or at any point before this day. I quickly tried to get off of the road when I noticed my car was no longer going. I managed to get to the side of the road where finally my engine and oil light came on. I waited 2.5 hours for a tow truck on the side of the interstate, where I was barely off of the road. It was taken to the dealership where I bought it (since the car only has 32k miles on it) for a "hole in the engine" which is what I was originally told by the service department. Two days later, I received a phone call that there actu

11/23/2025 ODI #11701048.0

Vehicle excessively burns oil, engine drives rough, exhaust developed smoke, burnt smell in engine, engine and oil gauge light comes on.

suspension 1 complaint shown

12/17/2025 ODI #11705626.0

The rear self leveling shocks are worn out. The car bounces terribly and control is an issue. I have confirmation from the dealer that the shocks need to be replaced. There were no warnings that the parts were broken.

electrical 1 complaint shown

15 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/13/2020 ODI #11383257.0

My 2020 Hyundai tucson was purchased new this year from west herr Hyundai I'm williamsville ny. I was notified of a vehicle safety recall related to ABS issues in september 2020. I have contacted the dealer every week sense then, and they claim they are unable to compete the recall due to a lack of parts. I believe the dealer is negligent in addressing this issue and I would appreciate help getting this safety issue remedied.

Showing 300 of 165 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Hyundai/Tucson#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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