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ProblemsByVin File / 2020-INFINITI-QX50 NHTSA data synced 4 days ago
INFINITI

2020 INFINITI QX50 problems

Light NHTSA footprint — 30 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.

The 2020 INFINITI QX50 has 30 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of July 2026). The most-reported system is engine at 16 complaints, typically surfacing around 28,150 miles (~$3,100 to repair). Source: NHTSA Office of Defects Investigation.

INFINITI QX50 owner complaints by model year
Model yearOwner complaintsRecalls
2017 QX50 13 0
2019 QX50 132 1
2020 QX50 (this page) 30 1
2021 QX50 39 0
2022 QX50 13 0
2023 QX50 4 0
2020 INFINITI QX50
Photo: Kevauto / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the INFINITI QX50
0 5 10
Reliability score
8.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2020 QX50?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 5/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2020 Infiniti QX50 SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2020 INFINITI QX50? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

Recalls to confirm are done

Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.

Verdict for buyers: 8.2/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2020 INFINITI QX50

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 3 categories with 3+ complaints

engine
16 reports · fails ~28,150 mi · avg $3,100
moderate
powertrain
4 reports · avg $2,500
moderate
electrical
3 reports · fails ~1,785 mi · avg $850
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 QX50's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 QX50?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 QX50 · powertrain
Day 1 noted car was having issues with irregular RPM's while cruising, and spiking of rpm's during acceleration. while on hwy w/ cruise control activated, "malfunction" warning lit on screen and forward propulsion ceased. had to move car to roadside, turn off engine and turn…
2020 QX50 · engine
The contact owns a 2020 Infiniti QX50. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended and lost motive power. There were no warning lights illuminated. No further information was available. The contact received…
2020 QX50 · engine
About 3 months ago I took my car to be inspected for recall Infinity Dealership stated the drained oil and dropped oil pan and inspected for debris on bottom on oil pan however manufacturer has stated engine beating failure happens progressively not all of a sudden I believe the…
2020 QX50 · engine
Crest Infiniti staff, including Service Rep Trevor and Manager Randy Nadors, misrepresented Recall 25V437 as "not a safety recall" and claimed repairs were stopped until year-end. This contradicts NHTSA"s designation of 25V437 as a serious safety recall and Infiniti Corporate's…
View all 30 owner complaints →
Had a problem with your 2020 INFINITI QX50? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 21V025000 January 26, 2021

Nissan North America, Inc

Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Fix: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Common questions

Is the 2020 Infiniti QX50 reliable?

Mostly yes. With a reliability score of 8.2 out of 10 based on 30 owner complaints filed with NHTSA, the 2020 Infiniti QX50 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2020 Infiniti QX50?

On the NHTSA data, the 2020 INFINITI QX50 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.2/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2020 Infiniti QX50?

Inspect the engine first — it's the most-reported issue on this model, with 16 owner complaints filed. Typical failure occurs around 28,150 miles. Average repair cost runs about $3,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2020 Infiniti QX50 a good used car to buy?

It scores 8.2 out of 10 on our NHTSA-based read of 30 owner complaints. The main thing to watch is engine. Typical failure occurs around 28,150 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2020 Infiniti QX50?

Based on NHTSA records, the most-reported issue is engine, with 16 complaints filed. Typical failure occurs around 28,150 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 28,150 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Infiniti QX50 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Infiniti QX50?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 30 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/INFINITI/QX50. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with INFINITI. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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