INFINITI QX60 problems
Light NHTSA footprint — 23 owner complaints. Either a clean record or thin data; we'll show what's there.
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
- No systemic severe-failure pattern in the complaint record
- Reliability score 8.4/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Top trouble spots 2 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be…
I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt…
I was involved in a multi-car accident on 11/16/23 wile traveling on the 485 Beltway around Charlotte, NC. It was approximately 6 pm, and completely dark. The traffic was very heavy and traveling at 70 mph ( the speed limit) when a car in front of me was stopped. My 2020…
Odometer Fraud. The contact purchased a 2020 Infiniti QX60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2020 Infiniti QX60 reliable?
Mostly yes. With a reliability score of 8.4 out of 10 based on 23 owner complaints filed with NHTSA, the 2020 Infiniti QX60 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2020 Infiniti QX60?
On the NHTSA data, the 2020 INFINITI QX60 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.4/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2020 Infiniti QX60?
Based on NHTSA records, the most-reported issue is powertrain, with 5 complaints filed. Typical failure occurs around 57,000 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 57,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Infiniti QX60 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Infiniti QX60?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 23 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.