Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.
Couldn't find that VIN. Check the digits and try again.
ProblemsByVinFile / 2020-INFINITI-QX80NHTSA data synced 1 day ago
INFINITI
2020 INFINITI QX80 problems
The 2020 INFINITI QX80 has 2 active recall campaigns on file and only 6 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
The 2020 INFINITI QX80 has 6 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.
Limited NHTSA data — only 6 complaints on file. The score reflects what's reported, but a small sample skews easily. 2 active recalls on file.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2020 QX80?
Not enough data for a verdict
Only 6 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★3/5
Side crash★★★★★5/5
Rollover★★★★★3/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2020 Infiniti QX80 SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Embed this reliability snapshot
Free to use on your site, post, or video — just keep the "Source" credit line below the chart. Preview the widget →
What owners are saying
recent NHTSA-filed complaints · verbatim
2020 QX80· cruise control
The cruise control is very abrupted when engaging the resume feature. The cruise will cause the transmission to downshift and engine to rev above 5000 rpms for just a couple of MPH speed increase. I believe this a design flaw that could cause a driver to lose control of the car.
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act…
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time…
Had a problem with your 2020 INFINITI QX80?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Common questions
Is the 2020 Infiniti QX80 reliable?
Limited NHTSA data. Only 6 owner complaints have been filed for the 2020 Infiniti QX80, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Should you avoid the 2020 Infiniti QX80?
Only 6 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 INFINITI QX80 without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
What should I check before buying a used 2020 Infiniti QX80?
There isn't enough NHTSA complaint data on the 2020 Infiniti QX80 to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Is the 2020 Infiniti QX80 a good used car to buy?
Hard to say from federal data alone — only 6 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.
What's the most common problem on the 2020 Infiniti QX80?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Infiniti QX80 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Infiniti QX80?
Hard to say from NHTSA data alone with only 6 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2020/INFINITI/QX80.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
We are not affiliated with INFINITI. Some links on this page are affiliate links and we
may earn a commission if you complete a quote or purchase.
