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ProblemsByVin Index / 2020-KIA-OPTIMA / COMPLAINTS
Full complaint record · NHTSA

2020 Kia Optima owner complaints

135 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 11 complaints shown

65 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/26/2022 ODI #11498914.0

2020 Kia Optima with 39,000 miles. Check engine light came on for knock sensor and put into limp mode. Before the check engine light came on I've been noticing a faint noise during acceleration from the engine. Waiting to hear back on the overall problem.

12/23/2025 ODI #11706800.0

Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

12/18/2023 80,000 mi ODI #11560705.0

The contact owns a 2020 Kia Optima. The contact stated while driving 30 MPH, the vehicle went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine consumed an excessive amount of oil and determined that the engine needed to be replaced. The vehicle was then taken to the dealer, where it was diagnosed that the transmission fluid, knock sensor, and spark plugs needed to be replaced, and a complete fuel system cleaning was needed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

12/16/2025 ODI #11705475.0

Vechile is burning oil and knock sensor came on which indicated rod bearing. While driving the car lost power the check engine came on was abl to pull over and turned off the car. Did not drive it was tow home.

12/13/2025 ODI #11704907.0

I got the car was running good week or 2 later I see the oil light flash after my oil change I go back top it off repeat the cycle almost weekly burning losts of oil then I get a code p1326 for a knock sensor same day car go into limp mode no power rpm won’t go over 2 car won’t go over 60-65 I park it go outside to take it to the dealership next day it ain’t start I haven’t had the car 4 months only have 138,000 miles

12/10/2025 ODI #11704364.0

It is an oil burner and engine failed and went into limp mode less than 5 years when drove off dealership brand new.

12/10/2024 116,000 mi ODI #11629853.0

The contact owns a 2020 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that oil changes needed to be performed more frequently than normal. The contact stated that the oil light remained illuminated. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.

12/06/2024 ODI #11629142.0

Driving at highway speed of 65 mph, the vehicle abruptly lost power. The check engine light started flashing. I was almost rear ended due to the loss of power, I was able to coast to the emergency shoulder and stop. The car was towed to the nearest Kia dealership. Diagnostics show code P1326, the engine has failed and needs to be replaced at a cost of over $10000. This the same engine that was included in a class action lawsuit for model years up to 2019, the 2020 was not included. Kia is offering no assistance to me as the second owner of the vehicle even thought the car only has 98,000 miles, the powertrain warranty is reduced to 60,000 for a second owner. The cost of repairs is more than the value of the vehicle.

11/29/2023 ODI #11557397.0

Oil plug fall out at highway speeds, engine failure. Engine stalled while driving, got vehicle to side of road, called tow truck after attempting to restart. When tow truck driver pulled vehicle onto the flatbed a massive amount of oil came out. After driver towed vehicle home he looked for a hole in the block found where plug had fallen out and advised us to look in the skid plate to see if oil plug was there, if we were lucky we could put it back in, fill with oil and restart. That is when it became obvious that the oil came from drain plug site and oil plug was found. Put plug back in, filled with oil and let the vehicle sit for a while before attempting to restart. Engine would not crank. Had vehicle towed to KIA service center by neighbor and dropped off where it was"lost" for two wee

11/29/2022 ODI #11495396.0

Vehicle was tampered before purchasing, transmission mounts broken, evap hose gas tank and engine.. car was claimed as a lemon vehicle, dealership sold me a vehicle that’s unsafe to operate. Dealership refuses to fix…

11/20/2025 ODI #11700692.0

Out of the blue I get a code for a misfire on cylinder one. Got in to head to work as normal and it was stalling and shaking so bad that I am scared to drive it. The next day the check engine light was on when I started it to seek out the issue. Car was manufactured in September 2019 but is the 2020 model year. I was told by a license mechanic this is related to an internal Kia engine issue. I contacted 800 333 4KIA to see if this was a known issue that they had a solution to. Of course I was told to self repair that my VIN is not covered under the recall. Can you tell me how Kia assumes that engine issues with the 2019s model year would have been fixed before the 2020 models were assembled? Sounds like my dream car is now my nightmare. 3rd White Kia Optima but I am likely leaving the

other 3 complaints shown

12/31/2025 ODI #11708020.0

Immediately after getting Kia's latest recall "Voluntary Emissions Service Campaign" software update, my transmission began to Hard-Shift between neutral and 1st gear, and when slowing down, from a gear to a neutral position with the transmission. The car has lunged a few times when going from neutral to 1st gear position--concerning. This is most noticeable when car is cold, but is still always noticeable. Stop-and-go traffic it's also most noticeable. I have notified local dealership by phone message and email but have not heard back in 2 weeks.

12/13/2022 ODI #11497229.0

2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have experienced the same exact thing I went through. On top of my monthly note I have never been late on. I have to pay to get this fixed when Kia should have actually footed the bill. Will never purchase another kia after this. The whole situation has caused tons of stress and anxiety.

11/21/2021 ODI #11441181.0

When I accelerate the car jerks as if is going to cut off. I have taken it to the dealer, and they can not find any thing wrong. After searching the internet, I find I am not the only one with this issue. I just want my car fixed so that I feel safe driving it.

powertrain 3 complaints shown

23 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2024 ODI #11632860.0

I was driving on the high way and the car loose power completely have to do change oil every two weeks and can’t find a solution

12/21/2022 ODI #11498453.0

On Thursday, I was leaving to drive my son 5 miles up the road and my check engine light started flashing with no warning. My car slowed down and started jerking. I took it to auto zone (on limp mode) to receive a code and it came back with p1326. My car only has 64,216 miles and I also just recently got the oil changed. I have not taken it to a dealer yet but I wanted to report this because my car is only 2 years old and shouldn’t have engine/power train issues.

12/07/2023 ODI #11559060.0

My 2020 Kia Optima had engine failure and engine is being replaced now. I've had this car for 1yr/84k miles. It went limp on the freeway 2 mos ago and I could've caused an accident when it shut down. Would not go over 30 mps, engine light kept blinking and had knocking sound. Diagnostic code as the other recalls, Engine is same for the other recalls 2.4 Theta, oil was black and almost empty & just had oil changeI called kia corporate and they told me that they are not covering it since its not a recall. I have extended warranty but CNA National Warranty will only approve a used engine and a new one I would have to pay $3,000! I have made 2 car payments for a car that is immobile, $200+ for deductible, and $600+ for car service, this is not right at all. How can I get Kia to correct this. I

steering 1 complaint shown

12/18/2023 ODI #11560695.0

Steering wheel bearing broken. Had replaced in November and again now needs to be replaced. Major safety concern that Kia should fix properly so the car runs efficiently

airbags 1 complaint shown

6 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/06/2020 4,297 mi Crash ODI #11378067.0

My vehicle was moving when a Ford 150 pulled out in front of me. Forward collision worked & slowed the vehicle to 35mph. I hit the truck doing severe front end damage to my car. The airbags did not deploy what so ever.

body 1 complaint shown

12/03/2019 6,300 mi ODI #11286741.0

There is a very limited and inadequate space between the the bottom of the dashboard and the brake pedal which can impede a driver from making an emergency stop.the same lack of space between the dashboard and the emergency brake pedal.nothing happened it is potentially dangerous.

Showing 300 of 135 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Kia/Optima#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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