Nine times out of ten the third row seat doesn't latch properly. Usually one side will latch securely and the other won't. Then it gets stuck. Super dangerous and needs to be recalled asap. Vehicle has 3600 miles on it now and has been happening since we purchased it new.
2020 Kia Sedona owner complaints
20 complaints filed with NHTSA on this vehicle . Listed by category, newest first within each section.
other 5 complaints shown
What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new addres
body 5 complaints shown
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Paint delaminating due to latent defects.
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
engine 3 complaints shown
Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.
Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles -- company did a Warranty Replacement after a month (Multiple visits). Third time it is occurring: After 5
The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
electrical 3 complaints shown
Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfun
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which i
powertrain 2 complaints shown
Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the l
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places.
lighting 1 complaint shown
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
tires 1 complaint shown
my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765