My wife was driving and said that all of a sudden a crack appeared that came from the passenger side almost all the way into he field of view. After inspection, I do find a very small (smaller than a pin head) chip. She never recalls hearing something hit the vehicle.
2020 Kia Telluride visibility problems
moderate 135 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Failure mileage
Complaints
135
Recalls
0
Avg fix
$350
1injury
When does it fail?
Of the 135 visibility complaints filed for the 2020 Kia Telluride, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 6 model years of Kia Telluride we track for visibility problems, this one carries the most owner complaints on file — 135.
Owners have filed 135 visibility complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 3 most recent
Windshield keep getting chipped unnecessarily, I repaired it 3 times already and its being chipped 4th time. Called Kia and they told me to bring the car in to dealership for inspection and none of the dealership has any openings till 3 weeks later, and when i tell them to book appointment the call is dropped , all others are not picking up calls. called Kia Cerritos CA , Riverside CA.
While driving on the interstate at 60mph a very small pebble hit my windshield on the top rhs and put a dime sized hole in the windshield coming to a point on the inside making a complete opening. It is now starting to crack like a spiderweb. Safelite has refused to touch it and the dealership has stated it will take several weeks to get a replacement and the cost is upwards of $750.00+. This…
Had visibility trouble with your 2020 Kia Telluride?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2020 Kia Telluride?
It's a documented issue but not catastrophic. 135 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Across the 79 complaints that reported odometer mileage, most visibility failures cluster between 3,500 and 12,000 miles, with the median around 6,000. A quarter of owners report trouble before 3,500; a quarter make it past 12,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Kia/Telluride.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.