Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2020-LAND-ROVER-DEFENDER / COMPLAINTS
Full complaint record · NHTSA

2020 Land Rover Defender owner complaints

48 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

visibility 5 complaints shown

6 total in this category · severe · avg repair $350 · see visibility cluster analysis →
11/01/2022 ODI #11491779.0

My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience. This is, I believe, the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is

10/16/2020 ODI #11364755.0

I was at a red light and could not turn on the windshield wipers during a rainstorm. I took a video of the incident but it is too large to upload to your website

10/02/2021 ODI #11435211.0

Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the passenger side A-pillar. The crack of course grew over time. No rock chip. Clearly a defective windshield. The dealer would not replace it under warranty even though it clearly started where a rock could not have chipped it..

09/20/2021 ODI #11433648.0

My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.

08/17/2021 7,434 mi Crash ODI #11429431.0

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could

lighting 4 complaints shown

15 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
11/14/2024 ODI #11625170.0

This is a 2020 Land Rover Defender 110. The daytime running lights on the headlamp need replaced. I had replaced the passenger side a few months ago at the Land Rover dealership while the car was still under warranty at 49,500 miles. Now, the Land Rover has 55k miles and the driver side has gone out and the Land Rover Dealer has quoted me 3K to fix this. This is a common problem and many owners with the years 2020-2023 are experiencing the same problem. This should not be happening with LED lights with such low mileage on the Defenders. This is a safety issue and this model should be recalled. Yes, the dealer has confirmed the problem with the daytime running light on the headlamp. There were no warning lamps or messages with this failure.

11/10/2020 ODI #11374036.0

The cone of light projected forward by the headlights is too narrow. When turning right or left from one dark road onto another dark road, one cannot determine if it is safe to turn. The light cone is blocked by the escutcheon around the headlight, which are set inward too deep.

10/06/2020 ODI #11363062.0

1. Head light escutcheon blocks light in direction of right or left turn. When turning, this leaves the corner in the dark. 2. The touch screen display is "white", and too bright when driving at night. Very distracting. Should have been a black background, with white info.

09/20/2025 ODI #11688572.0

The Daytime Running Lights (DRL) stopped working. The biggest hazard of DRL failure in a 2020 Defender is reduced daytime visibility to other drivers, which increases accident risk, especially in marginal light conditions. Also, in the Defender, DRLs are LED-based and integrated into the front lighting assembly. A failure could point to wiring, control module, or fuse issues. If ignored, these could eventually affect other lighting systems. The issue has been reported to JLR and I will be taking the car to the dealer for formal diagnostics and report.

body 3 complaints shown

5 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/25/2020 15,000 mi ODI #11384926.0

On the 2020 land rover defender, a known problem is a rattling sound of the passenger side a-pillar. Land rover posted a bulletin on how to fix the issue and I brought it for a fix in november, but the sound persisted. Yesterday when driving at highway speeds there were heavy cross winds and the a-pillar flew off the vehicle into traffic but did not hit anyone. This is very dangerous. The engineers need to fix this.

09/29/2021 ODI #11434894.0

My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).

09/15/2022 ODI #11484723.0

Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car. Also pulled out mounting bolt for A Pillar Trim.

steering 3 complaints shown

7 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/23/2020 1,900 mi ODI #11375851.0

Total brake and steering loss at 60mph ..I can send you the screen shots tomorrow/ november 23rd (prom the photos taken on my son's phone of the dashboard notice...plus a virtual ghost-like abrupt take over of lane assistance despite my having turned that off!

10/10/2025 Fire ODI #11692533.0

While using the heated steering wheel function on my 2020 Land Rover Defender, the steering wheel began to overheat significantly after being turned on for a short time. The surface temperature became so hot that it burned and discolored the leather, releasing a strong burnt smell. This overheating poses a serious fire hazard and could easily burn the driver’s hands during operation. This issue compromises driver safety because the steering wheel is an essential control part of the vehicle. If the driver’s hand is burned or the leather catches fire, it could result in loss of control of the vehicle. There were no warning messages or lights before or during the incident. The problem has occurred multiple times and can be reproduced when the heated steering wheel function is activated. The v

09/21/2020 ODI #11360178.0

While driving on straight highway, the vehicle's lane keep assist feature which was turned off (the default position) activated automatically without driver input or warning and caused the steering wheel to turn and abruptly moved the vehicle from side to side. This required the driver to take corrective action to force the vehicle to remain straight. A considerable amount of force was required to override the automatic steering action.

other 3 complaints shown

11/04/2021 5,000 mi ODI #11439368.0

The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the vehicle. The dealer had been made aware of the failure on multiple occasions and the contact was informed that there was no remedy for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

09/30/2023 ODI #11547487.0

2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.

09/13/2023 ODI #11544299.0

Windshield cracking for no reason Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned .

electrical 1 complaint shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
09/08/2020 1,297 mi ODI #11353875.0

While driving my vehicle at high speeds on an interstate, the battery warning light activated. Before I was able to pull the vehicle over the air conditioner I'll probably begin to stop working. Following this, a series of multiple warning lights activated. The vehicle would not accelerate and I was forced to pull over. Following this, the vehicle would not activate whatsoever. All power was lost. I could not shift gear. The car required a tow to the local dealership.

Showing 300 of 48 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Land Rover/Defender#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Sponsored
Get a free warranty quote →