The door hinges are defective. When the door is opened, it closes too quickly. The detents do not work. They do not hold the door ajar. This is a long, heavy door and when it slams shut on your leg, ankle or foot it really hurts! The only way to get out of the vehicle safely is to put your foot against the door to hold it open while you exit. I brought this problem to the attention of mb, who…
2020 Mercedes-Benz E-Class body problems
severe 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
1injury
What stands out
Of the 13 model years of Mercedes-Benz E-Class we track for body problems, this one has the fewest owner complaints on file (3).
No new NHTSA body complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
What owners are reporting 3 most recent
I was operating my car on a 4-lane highway early in the morning, conditions were sunny and weather was approximately 50 degrees. Without warning the panoramic sunroof on my E63S exploded with a loud pop and showered the interior of my car with glass. This was sudden and unprovoked by any outside object or force. Mercedes Benz USA has denied any responsibility via both dealership and choosing to…
Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure may lead to reduced rear visibility, possible glass detachment, water intrusion, and safety hazard while driving. This appears premature and inconsistent with expected vehicle life.
Had body trouble with your 2020 Mercedes-Benz E-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2020 Mercedes-Benz E-Class?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Mercedes-Benz/E-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.