mercedes-benz E-Class problems
0 safety recalls. 19 owner complaints. We mapped every trouble spot before you sign the papers.
Above-average reliability for the segment. Few systemic issues on file.
Top trouble spots 1 category with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
THE DOOR HINGES ARE DEFECTIVE. WHEN THE DOOR IS OPENED, IT CLOSES TOO QUICKLY. THE DETENTS DO NOT WORK. THEY DO NOT HOLD THE DOOR AJAR. THIS IS A LONG, HEAVY DOOR AND WHEN IT SLAMS SHUT ON YOUR LEG, ANKLE OR FOOT IT REALLY HURTS! THE ONLY WAY TO GET OUT OF THE VEHICLE SAFELY IS…
The contact owns a 2020 Mercedes-Benz E350. The contact stated while his wife was driving and stopped at a traffic signal, the gasoline saving START/STOP feature turned off the vehicle however, upon depressing the accelerator pedal, the vehicle failed to restart. The contact…
The driver front tire was found to have failed at the time of an oil change at approximately 15,000 miles. The tire was torn at the junction of the sidewall and tread in several areas. This tire is no longer available. No incident occurred. The passenger front tire was found…
The contact owns a 2020 Mercedes Benz E350. The contact stated that while driving at 60 MPH, she heard a loud abnormal sound emit from the vehicle as glass shattered from the vehicle's panoramic sunroof. The contact immediately pulled over as she, her husband, and her dog…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2020 Mercedes-Benz E-Class reliable?
Mostly yes. With a reliability score of 8.6 out of 10 based on 19 owner complaints filed with NHTSA, the 2020 Mercedes-Benz E-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 Mercedes-Benz E-Class?
Based on NHTSA records, the most-reported issue is engine, with 3 complaints filed. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercedes-Benz E-Class has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Mercedes-Benz E-Class?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 19 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.