2020 Mercedes-Benz GLB-Class owner complaints

Tl* the contact owns a 2020 Mercedes benz glb 250w. The contact stated he opened the tailgate of the vehicle and heard a strange noise when it was shut. The liftgate did not seem shut properly.the contact called the dealer keyes european Mercedes-benz. 5400 van nuys blvd, van nuys, ca 91401 (833) 517-5492 and told them of the issue . The dealer stated that they did not know of the noise issue and put off the contact's request for a loaner vehicle . They promised a callback on whether they could provide a loaner. The contact called another dealer and they said to bring the vehicle in. While driving on the highway at 79 MPH the whole vehicle shuttered and then the back of the vehicle exploded. The rear spoiler assembly flew off in pieces. The contact pulled over to the side of the road to

2020 Mercedes benz glb. Consumer writes in regards to rear spoiler safety recall. *ld the consumer requested to be reimbursed for the safety recall repair that was performed prior to receiving the notice. *js

Tl* the contact owns a 2020 Mercedes-benz glb250. The contact received notification of NHTSA campaign number: 20v480000 (structure) however, the part to do the recall repair was unavailable. Mercedes-benz of melbourne (509 e nasa blvd, melbourne, fl 32901; (321) 701-2706) was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.*dt

Tl* the contact owns a 2020 Mercedes-benz glb250. The contact received notification of NHTSA campaign number: 20v480000 (structure) however, the part to do the recall repair was not yet available. Mercedes benz of santa rosa (2885 corby ave, santa rosa, ca 95407) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2020 Mercedes benz glb250. The contact received notification of NHTSA campaign number: 20v480000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving 45 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the spoiler needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 47,000.

I had this safety recall done already why is it not removed it was done at the dealer

I was driving on the way to my office and the sunroof was suddenly broken without hitting by any objects. Vehicle has been repaired.*JB

A/c system in cabin mode have external smoke smell, more for it self car.

My vehicle have bad smell coming from air conditioner vents. Took to the dealer two time in one month to find out the cause. It smells like mold inside the evaporator coil. Dealer cleaned with some kind of sanitizer to kill the mold. But the smell keep coming back over and over. Vehicle has only 3900 miles on it.

Got warning light on in december 7th 2020 saying "front right airbag malfunction". Took car for service and apparent solved issue. Today december 17th 2020 the problem is back again.*dt the consumer submitted an invoice for repairs. *tr

Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.

Four weeks ago I turned on my car and saw a warning light that said "leftside curtain airbag malfunction". I immediately called the Mercedes 800 number and they transferred me to my local service center. I took it in and the guy was super nice, they provided me with a loaner and he said he would call me when the work was complete. He called me that evening and told me that my car was ready. I picked it up the next morning and the warning light was gone. Yes! Flashforward three weeks and the warning light came on again. I called the service center and they immediately set up a service appointment for that afternoon. He was again really nice and said it might take longer to diagnose and fix. No problems with the length of time and once more they provided me with a loaner. Four days la

My GLB250 does not fall under recall 2020070009 however after taking it through the car wash the entire display instrument went out and car will not turn on and off. They are telling me the car had water damage and it is on me to fix?

The control module for the air conditioning that tells the air when to turn on and off isn't working. Mine went out at 1200 miles. Brand new model 2020 january. There are 120 computers on this vehicle

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while the vehicle was at a stop light, the accelerator pedal was depressed however, the vehicle lunged backward. There was no warning light illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 50,307.

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that while driving 65 - 70 mph, a loud noise was heard, and the sunroof glass exploded. The glass shards fell inside the vehicle. There was no impact on the sunroof that could have caused it to shatter. Another vehicle driving from behind the contact’s vehicle informed the contact that a gray object detached from the contact’s vehicle and hit the other vehicle’s frame and cracked the windshield. A police report was filed. No injuries were sustained. The vehicle was towed to the dealer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving at approximately 30 MPH the vehicle had started shaking as if the engine was going to stall. The contact stated the check engine light was illuminated. The contact pulled over and stopped the vehicle, when she restarted the vehicle it had stopped shaking. The contact stated that the vehicle failure had been intermittent but had become a recurring failure and the vehicle had stalled several times. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors and a gas cap needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related failure NHTSA Campaign Number: 21V961

Car constantly cuts out and loses power as well as occasionally shuts off for no reason. Causing very hazardous driving conditions. I have noticed that this is a common issue stated in online forums with this particular car as well. It is more times than not an issue with the engine head and valves.