2020 Mercedes-Benz GLE-Class owner complaints

Tl* the contact owns a 2020 Mercedes-benz gle350. While driving approximately 20 MPH, the parking brake suddenly activated and caused the vehicle to abruptly stop. The parking brake would not deactivate and the vehicle was towed to Mercedes of benita springs, fl (14610 tamiami trail, naples, fl) where it was diagnosed that the parking system was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure . The failure mileage was 600.

While driving the car in "assist" mode I will get a warning that all assist devices are inoperable. This is not always apparent while driving until I notice the adaptive cruise control and lane assist are not responding. Obviously a safety risk. I have talked to the dealership and they cannot find a problem. I contacted Mercedes headquarters and they responded with a customer service rep that began the conversation that he has no technical knowledge of the car (obviously not a big help). I told them I would complete a report to the NHTSA and he seemed very unconcerned. I have not seen a relationship between the "assist" becoming inoperable and anything else in the car or the driving conditions. All incidents so far (about five) have been on clear days or evenings on the freeway with

Hear a clicking sound when I drive the vehicle - like a metronome. It happens randomly and I am not able to recreate it when I take the car in for service. I recorded a video of it when it happened and showed it to the dealership service department - They said they hear the sound but cannot do anything about it unless they can hear it when they take it for a test drive. This has been happening for atleast two years now from when the car had 25000 miles to even now when it has 61,000 miles. It does not matter what speed I am driving it. Once it starts it continues till I stop the car and turn it off .

The main multimedia screen in the car has failed and is malfunctioning. Rear view parking camera only works some of the time. No access to temperature control. No access to navigation. No access to multimedia. The lack of functioning camera system has put myself and others at risk during parking and driving. This has been reported as a recall in the past (NHTSA 21V354, MBUSA Campaign 2021080009) and has been reportedly completed. My concern is that this repair/fix dis not sufficiently address the root of this issue and now the problem has returned.

The contact owns a 2020 Mercedes Benz GLE350. The contact stated that the Back Over Prevention camera image would display a glitchy or a blank image while in use. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The vehicle was initially taken to Mercedes-Benz of Westmont (200 E Ogden Ave, Westmont, IL 60559) for the recall repair; however, the failure persisted. The vehicle was then taken to Sears Imported Autos Mercedes-Benz (13500 Wayzata Blvd, Minnetonka, MN 55305) where it remained in the possession of the dealer unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

Engine light was on and take to dealer. Complaint about speed control when gas is applied the car didn't respond and engine stay dead. Car was supposed to be resetted. Drive another 30 days and car was taken to the dealer with the same issues. Dealer kept the car for over a week without getting the solution to the problem.

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine warning light was illuminated. In addition, the contact stated that while the vehicle was stopped, the vehicle was idling low. The vehicle was taken to a local dealer, where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. Upon further investigation, the contact related the failure to a NHTSA recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the cylinder head was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

Cylinder head is defective and needs replacing. It is at the dealer for service at the tune of $7700. The car will not accelerate and sounds like it is in the wrong gear. Upon searching the Internet it seems like there are tons as in 1000’s of 2020, 2021 and 2023 Mercedes GLE 350s all having the same problem. There should be a recall as most cars are seeing this problem at 20,000 to 30,000 miles and at times when it is replaced, it turns around and happens again. Starting misfiring in October and continued to get worse.

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that on several occasions while the ON/OFF system was activated, while making left and right turns and then stopped the vehicle stalled. The vehicle was shifted into park(P) and restarted after each failure. The vehicle was idling and the engine sputtered and ran rough. Additionally, the contact stated that while idling, the vehicle shuddered and ran rough on several occasions. The vehicle was taken to a dealer where it was diagnosed that the exhaust valve seats needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My 2020 GLE 350 first displayed a problem with left indicator on front left hand head lamp. I took an appointment with my Mercedes dealer for repair. Then it started showing all kinds of safety problems on the screen -like blind spot monitoring, collision warning etc not working. I parked it in my garage, shut off the engine, locked it and in a couple minutes, it started a blower like sound. I called Mercedes service center and described the problem. They sent a tow truck. While waiting for tow truck, the blower would automatically start every 3 to 4 minutes in a standing, switched off car which can be very dangerous. After diagnostics the authorized service center found the root cause to be a worn out seal which let condensation in the lamp assembly and the water entered in the electrical

There had been multiple incidents where the battery dies. We had issues where the vehicle would not start. We do not get any warning error message before this happens. We make sure all doors are closed and all lights are off. We’ve had to tow the vehicle multiple times when the battery fails. This has left us stranded on multiple occasions. In addition we have taken it for service at the Mercedes dealership and they state that there is nothing wrong with the battery or the vehicle. They have suggested to replace the battery in 2022. At the moment the vehicle does not turn on and we have to find other transportation options to get around.

Water intrusion. It rained, water leaked into driver seat floor. The water then made it to the electrical parts underneath the driver seat. This seems identical to the recall I am seeing online with the number: 23V-177

Vehicle (72,000 miles) sent an email message that the "starter battery is critical". Drove it to Mercedes Benz Cary (NC). Original battery replaced ($538). Two days later, another "starter battery critical" message arrived. Vehicle wouldn't start. Mercedes Roadside sent a flatbed, jump started the vehicle, loaded it and took it to Mercedes Cary. I was required to authorize two hours of diagnostic works (+/- $450). Evidently, Mercedes Cary performed some software updates. Waiting for final invoice and software details.

After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the dealership confirmed a transmission solenoid valve fault in the control unit and recommended replacement of the transmission valve body and park pawl solenoid, along with a transmission service. Th

I purchased a gle 580 in january 2020 with standard 20-inch wheels and tires on the front and rear. This tire/wheel combination is an available option on the gle 350, gle 350 4matic and gle 450 4matic. The operator's manual for all 2020 gle models (and presumably for earlier models) states: 1.rotate front and rear wheels only if the wheels and tires are of the same dimensions. 2.on vehicles that have the same size front and rear wheels, rotate the wheels according to the intervals in the tire manufacturer's warranty book in your vehicle documents. If this is not available, rotate the tires every 3,000 to 6,000 miles (5,000 to 10,000 km), depending on the wear. The front and rear wheels are indistinguishable from one another and neither is marked 'front only' or 'rear only.' by c

The sensor for the power tailgate is not sensitive enough to open / close the tailgate. The front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as I could not found any damage of dents on the glass. The driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durable and care free than regular real leather but actually it wasn't on my car.

The contact owns a 2020 Mercedes-Benz GLE450. The contact stated that while the vehicle was idling in traffic, the check engine and battery warning lights illuminated along with the message to "Do not Drive Vehicle". The vehicle was towed to the local dealer who diagnosed and determined that the fuel tank and fuel delivery module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V572000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 29,201.

2020 Mercedes benz gle 350. Consumer writes in regard to illuminated tire inflation alert.

I was travelling on highway with adaptive cruise control on. When near the exit, I press the off button for the cruise control. To my surprise, the car didn't slow down, and instead maintain the engine power to keep the car in set speed. I tried the other settings (off, cancel, speed down) option but nothing is responsive. Since I am on the off ramp already, I have to step on the brake (this does finally stop the cruise control) to slow down the car. After I come to a stop at the stop light, I notice that the ar view camera has a condensation in the center of the camera lens (see first picture with 11/10 date). At the same time, multiple warning message appear on dash, including "adaptive cruise control inoperative", "active lane keep assist inoperative", and a few others. The cruis