Mercedes-Benz S-Class problems
0 safety recalls. 7 owner complaints. We mapped every trouble spot before you sign the papers.
Above-average reliability for the segment. Few systemic issues on file.
What owners are saying recent NHTSA-filed complaints · verbatim
AUTOMATIC DRIVE SHUTS OFF WHEN YOU BRAKE. HOWEVER, IN A ROLLING STOP AND BRAKE, IT DOES NOT RESTART IN CERTAIN SITUATIONS WHEN YOU ACCELERATE OUT OF THE STOP. IT IS INCONSISTENT, BUT SERVICE TEAM AT LOCAL DEALER HAVE RECREATED THE SITUATION. THE CAR IS DESIGNED TO AUTO…
The contact owns a 2020 Mercedes-Benz S560. The contact stated that while driving approximately 60 MPH, there was an abnormal sound and shards of glass started entering the vehicle from the sunroof. No injuries were sustained. The vehicle was taken to the dealer; however, the…
The fuel pump My car stopped on the highway [XXX] on [XXX] with my children in the car with no warning at all. I was so lucky nobody hit us and it took 20 minutes of trying to start it to get off of the highway to a gas station where it cut off again The dealer said it is a…
The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was cleared; however, the failure recurred the following day. The vehicle was taken back…
Common questions
Is the 2020 Mercedes-Benz S-Class reliable?
Mostly yes. With a reliability score of 9.0 out of 10 based on 7 owner complaints filed with NHTSA, the 2020 Mercedes-Benz S-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 Mercedes-Benz S-Class?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Mercedes-Benz S-Class has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Mercedes-Benz S-Class?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 7 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.