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2020 RAM 1500 cruise control problems
severe
Owners of the 2020 RAM 1500 have filed 6 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.See cruise control across all vehicles →
Complaints
6
Recalls
1
Avg fix
$600
cruise control complaints on the RAM 1500, by model year
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of
charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented
repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall
(it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service Bulletin9100247Oct 2023
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting
0 most recent
Had cruise control trouble with your 2020 RAM 1500?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2020 RAM 1500?
It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Based on the 6 complaints filed, cruise control issues most often appear around 48,667 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
Yes — 1 active recall(s) cover cruise control issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/RAM/1500.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.