Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
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moderate 43 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Among the 9 model years of RAM 1500 in our records for visibility problems, this one ranks #2 by owner-complaint volume.
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
water is coming thru the top of front windshield and condensation build up
The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators,…
It's a documented issue but not catastrophic. 43 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Across the 10 complaints that reported odometer mileage, most visibility failures cluster between 13,000 and 46,000 miles, with the median around 25,000. A quarter of owners report trouble before 13,000; a quarter make it past 46,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.