This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
full bulletin at NHTSA ↗2020 Subaru Crosstrek powertrain problems
severe Owners of the 2020 Subaru Crosstrek have filed 9 NHTSA complaints about the powertrain at roughly $2,500 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See powertrain across all vehicles →
Complaints
9
Recalls
0
Avg fix
$2,500
| Model year | powertrain complaints |
|---|---|
| 2016 Crosstrek | 16 |
| 2017 Crosstrek | 12 |
| 2018 Crosstrek | 13 |
| 2019 Crosstrek | 24 |
| 2020 Crosstrek (this page) | 9 |
| 2021 Crosstrek | 14 |
| 2024 Crosstrek | 3 |
1crash
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
full bulletin at NHTSA ↗This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
full bulletin at NHTSA ↗This Bulletin announces a correction to the diagnostic procedures for certain CVT related DTCs, including P0730, P0746, P0747, P0841, P0846, P0867, P1867, P1894, and P2723.
full bulletin at NHTSA ↗This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had powertrain trouble with your 2020 Subaru Crosstrek?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2020 Subaru Crosstrek?
It's a meaningful issue. 9 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.
At what mileage does the powertrain typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Subaru/Crosstrek.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.