2020 Subaru Legacy owner complaints

Tl* the contact owns a 2020 Subaru legacy. The contact stated that the windshield fractured without impact. The contact stated that the windshield was fractured on the driver's side. The windshield was replaced. The manufacturer was not contacted. The approximate failure mileage was 5,000.

Very small stone struck window of car and crack appeared from where stone hit all the way to end of windshield. Next day, noticed that crack is growing toward middle of window. I've had to replace my wife's 2017 outback windshields 2 times. Something is definitely wrong with this glass.

A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.

This is in regard to the thin and fragile windshield subaru has decided to put into their vehicles of which there are already several civilian class action lawsuits which should have already warranted an investigation into the glass. In my particular case, the windshield is so soft whenever the slightest rock hits it, big chips come out of it. The vehicle has 5,100 miles on it and has a windshield that is worse than my 2007 subaru with 95,000 miles. Yesterday a small pebble struck the lower right corner of my windshield initially putting a chip that then cracked sitting in the garage overnight. In all my years I have had other strikes happen such as a huge rock falling off of a gravel truck (I have this on dash cam video) striking my windshield with minimal damage. Anything that tou

We just had our windshield replaced due to a crack about a month ago. Woke up this morning and had another spontaneous crack in bottom middle of the windshield

I think I have spontaneous cracking in my front windshield. I woke up yesterday morning and I don't see any apparent impact points for the crack.

The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driver’s side window retractor was replaced; however, the failure returned soon after the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 29,000.

I purchased a 2020 Subaru Legacy Sport in March of 2020. On August 25th 2020, while on the freeway a small rock chipped the upper passenger side of the windshield. By the next morning it turned into a crack which spanned almost half of the windshield directly in front of the Eyesight cameras. Once the glass was replaced with an OEM windshield, I noticed the new glass appeared to have defects. During peak glare times, the windshield appeared "pitted" as if it had been sand-blasted and was nearly impossible to see out of. I had a professional technician inspect the windshield and a new one was ordered and installed. This took months to be resolved. Next was on July 15th 2021, a small rock caused a bullseye chip in my windshield too large to be fixed. Another OEM windshield was installed. On

Large crack developed in the windshield less than a year after purchase. Minimal impact with road debris resulted in a large crack.

A few days ago I came out to my parked car sitting in the drive way and when I sat down I noticed a large crack in the windshield from the passengers side that started at the very bottom and took a right turn and is going to extend all the way across my line of sight. The car has no signs of damage and it looks as if the crack started below the plastic of the windshield. I believe this is a problem from the factory as there is no signs of damage and the car had not moved in several days.

We recently purchased a used 2020 Subaru Legacy sedan with ~33,000 miles on it. It has a salvage title due to previous owner hitting a deer, (no air bag deployed, just minor body work) and it was professionally repaired to "like-new" condition. Last weekend, when starting the car, the check engine light and a bunch of other warning lights came on. An OBDI scan showed a code of "P263A" indicating a problem with the Thermo Control Valve. As a result of the defective TCV, several major functions of the vehicle were automatically disabled: adaptive cruise control, eyesight system with lane keeping, automatic braking, as well as all cabin heating, windshield defrost function, and the engine temperature gauge. Without these systems properly working, the drivability of the vehicle is greatly

The built in display/infotainment by default will display weather warnings for an area around the current location of the vehicle. When these are displayed, the rest of the display is not usable until an "ok" button is touched on the display. When this first happened on our vehicle, multiple tropical storm warnings were active around the area, and each time "ok" was touched, a new message popped up - a total of at least 10 messages popped up. The need to interact with the screen to dismiss the message creates a significant distraction when driving, and may need to be done to be able to access some of the controls which are only available on the touch screen, or when the navigation system is being used. While this warning function can be turned off, it is on by default and not clearly

Had a small rock hit my window near the driver's side on the bottom. The window cracked instantly. It was a large crack!

We were gone for 10 days. Our Legacy was left under carport (North end of garage/shop). Upon our return, we found the battery was drained. We have only 7362 miles on it. I bought it new in June 2020. We tried to charge the battery, but the charger stopped charging and the red "trouble" light came on. We had to have the car towed to the dealer in another city. They mentioned that we need to drive car often and not leave it sit or this will happen. Luckily, there was no "trouble" only a drained battery, but it was an inconvenience. We bought the car based on Subaru's reputation for durability. We are 78 & 83 years of age respectively and my husband and I have medical issues. We need a car we can rely on at all times in case of an emergency. If this is a known problem, why was I no

This vehicle is equipped with the Subaru "Eyesight" system which is a number of safety features like automatic cruise control, lane keep assist, and others. About once a week on average while driving the entire system will shut down and the screen will go dark. You lose the radio, bluetooth, navigation, and all the Eyesight systems. After about 30 seconds it will reboot and things will come back online but this is a major safety issue because you loose systems that help with safety. The dealership said it's a known software issue and there's nothing they can do until an update is available. I called Subaru USA customer support in September and they said an update would be available by the end of October and nothing was released. I called in early November and they said they were still work

The front door window regulator of our 2020 Subaru Legacy is not working properly. It fails to raise and lower correctly and reliably which can be a safety issue especially in an emergency. The problem occurred without any prior warnings or messages. I am told by the dealership (Bob Moore Subaru of Oklahoma City) that it is part #61041AN00A that requires replacement.

BATTERY ISSUES. maybe stemming from internal components (unsure, but likely). car completely died, when lights and all settings were turned off. bought a jump starter thinking maybe i just left something on, drove around for like an hour to juice it up and power the battery. went to car today and dead again. cannot access trunk (where i put my emergency stuff) because it's completely dead. called and had to wait 3 hours for a jumpstart after subaru automated roadside assistance hung up 4 times before i even got to speak to a representative. scheduled an appt for new car battery. so no invoice or anything yet, but i spent $150 to be able to drive it (thinking it could have potentially my fault), for it to be confirmed that it was infact subarus fault.

Thermo Control Valve failed. Caused a short which affected all electrical components on its circuit. The car became inoperable in traffic.

At approximately 30k miles we had noticed the vehicle sounded loud, like a Turbo. It got worse and after returning from our vacation trip to Maine, it was noticeable louder but couldn’t place a finger on the problem. We brought the vehicle in to Victory Subaru in Morristown and they diagnosed the two rear failed wheel bearings. My question is how can both wheel bearings fail at only 20k and is there a potential for a system wide recall? Thanks

While driving on freeway the tire pressure warning light came on. I started to slow down and pull over and I felt the car wobble. I pulled to the side of the road and the tire had completely failed. The sidewalls, inside and out, had square chunks completely gone along the complete sidewall.