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ProblemsByVin Index / 2020-TOYOTA-C-HR / COMPLAINTS
Full complaint record · NHTSA

2020 Toyota C-HR owner complaints

62 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 12 complaints shown

47 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/25/2025 ODI #11707023.0

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

12/13/2025 ODI #11704821.0

Purchased a used 2020 Toyota CH-R at Fairless Motors in the Philadelphia, PA area. As I was driving homw, noise at front right began. Took to mechanic as per dealer's request and was diagnosed with a transmission failure that required a complete replacement at $11,500. I purchased the car for $20,000, only drove it for one day and am now stuck making $500 per month payments for a car that does not run

12/11/2025 ODI #11704544.0

Transmission went out dropping daughter off at school.

12/10/2025 ODI #11704223.0

The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced.

11/13/2025 ODI #11699197.0

Car started making a humming, whining type noise. I work out of town so when we were able to get vehicle in to dealership they stated that it is the transmission. And the cost was over $10000 to fix. This is a 5 year old car!!! I still owe $7000 on the car!!! I should not have to pay another car payment to keep my car going!!! I started to look things up and we took car to a transmission place. They looked in to it and stated yes the tranismission needs replaced. They could only find 1 of the pieces needed to fix transmission. They are charging $9000 on it. I cant afford to be doing all of this! Hard part is 5 years ago I was in a major accident being hit by a semi truck. I had a chr at the time. It is unkown how I lived through everything. The car was destroyed. Oddly enough the dealershi

11/01/2025 ODI #11696890.0

The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant.

10/22/2025 ODI #11695132.0

Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a serious issue, especially with a relatively new car. The repair estimate I received is over $11,000, which I cannot afford. I’m a single mother living alone with my children, and this situation has put me in a very difficult position. I kindly ask that Toyota review my case for possible goodwill assistance or partial coverage, given that the car has been regularly maintained and is only slightly past the warranty limit. Thank you for your time and understanding. Si

10/18/2025 ODI #11694323.0

I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull into a parking lot. Car will crank, can hear car rev, while putting in gears, seems you can hear the gears shift. However the car will not move in any gear. Few mechanics pass by the area and stated the transmission has failed. Only 120k on car. There is no warning light that lit up, no check engine light. Just all of a sudden, out.

09/15/2025 ODI #11687276.0

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

09/11/2025 ODI #11686552.0

My transmission went out @105k without any warning. There is no engine light warning or anything. I can shift the gear into reverse, neutral, and drive but the car will not move. Took to dealership and was told that to fix the problem I have to change a whole new transmission which was quoted at 11.3k

09/09/2026 ODI #11763104.0

CVT failing, causing extreme bearing noise. Toyota insisted lifetime fluids with no transmission service or fluid changes. At 147000 miles it is noisy with no warning lights and no recommended service.

09/07/2026 ODI #11762609.0

Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019 models recalled. 2020 models same issue, why no recall for 2020. I have read at least 17% of 2020’s have already failed.

electrical 2 complaints shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/09/2025 ODI #11704010.0

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.

11/16/2020 7,384 mi ODI #11374842.0

Tl* the contact owns a 2020 Toyota c-hr. The contact stated while driving 20 MPH, the vehicle stalled with the low tire pressure and another unknown warning lights illuminated. The contact stated that her neighbor assisted with jump starting the vehicle. The contact stated she had experienced the failure 3 times in total. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 7,384.

tires 1 complaint shown

12/15/2022 ODI #11497522.0

One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental

other 1 complaint shown

09/28/2025 ODI #11690206.0

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

steering 1 complaint shown

3 total in this category · severe · avg repair $700 · see steering cluster analysis →
09/28/2021 5,000 mi ODI #11434640.0

The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

seatbelts 1 complaint shown

09/04/2025 ODI #11685058.0

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

Showing 300 of 62 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Toyota/C-HR#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-09-18. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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