DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at To
full bulletin at NHTSA ↗2020 Toyota RAV4 powertrain problems
moderate Owners of the 2020 Toyota RAV4 have filed 35 NHTSA complaints about the powertrain at roughly $2,500 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See powertrain across all vehicles →
Complaints
35
Recalls
0
Avg fix
$2,500
| Model year | powertrain complaints |
|---|---|
| 2016 RAV4 | 11 |
| 2017 RAV4 | 14 |
| 2018 RAV4 | 25 |
| 2019 RAV4 | 77 |
| 2020 RAV4 (this page) | 35 |
| 2021 RAV4 | 17 |
| 2022 RAV4 | 10 |
| 2023 RAV4 | 8 |
| 2024 RAV4 | 7 |
1injury
What stands out
Owners have filed 35 powertrain complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TSB: Some 2019 ? 2022 model year RAV4 vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) present: ?P0087/P008700 ? Fuel Rail/System Pressure ? Too Low ?P107A2A ? Fuel Rail Pressure Sensor (Low) Signal Stuck in Range This condition may occur when the vehicle is operated at high altitudes and temperatures, typically above 3,300 feet (1,000 meters) and at ambient temperatures above 85°F (30°C). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) and the fuel suction tube assembly have been improved to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
full bulletin at NHTSA ↗TT: Some 2019- 2023 RAV4 HV vehicles may duplicate an abnormal noise (Growl, Humming and/or other) from the Hybrid T/A and/or MGR at various vehicle speeds and normal drive conditions
full bulletin at NHTSA ↗This condition may occur when the vehicle is operated at high altitude and high temperatures; typically, above 3,300 feet (1,000 meters) and at ambient temperatures above 85°F (30°C). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) and fuel suction tube assembly have been improved to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition
full bulletin at NHTSA ↗TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal noise from the vehicle?s AWD Dynamic Torque Vectoring Disconnect system from either the transfer assembly or rear differential carrier assembly when accelerating from a stop and/or on deceleration after driving the vehicle for 15 minutes or more. This condition occurs with ?Normal? drive mode selected during disconnect/connect timing of the AWD system
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The coolant bypass valve failure dominates complaints on 2020 RAV4s, with owners reporting the "Engine Maintenance Required" light at 30k–74k miles, typically around 45k–65k. Repair costs run $700–$900, and Toyota's powertrain warranty explicitly does not cover it despite the part controlling engine cooling—a safety-critical function. Multiple owners note this is a widespread issue across 2019–2023 RAV4, Camry, and Corolla models, and a class action lawsuit was filed in June 2024. Toyota has not issued a recall.
Beyond the valve, owners describe alarming powertrain behavior: unintended reverse acceleration on inclines when the engine off button is pressed while the car is in Drive mode—one owner was run over by the vehicle twice in separate incidents. Transmission problems include lag during acceleration, stumbling, jerking on hard stops, and rough shifts. A wire harness defect ("Cablegate") causes loss of drive/reverse and brake power, with one owner released from the dealership before parts were available to repair the failure.
Hybrid-specific issues include grinding noises in reverse, power loss and jerking on highway with malfunction warnings, and an unintended forward surge while idling. A few owners report multiple concurrent problems—coolant loss, blow-by, knockback on acceleration, electrical glitches—that dealerships claim they cannot duplicate or dismiss as normal. Several owners state dealerships refused to document complaints in writing.
Same Toyota RAV4 powertrain reports on nearby years: 2017 · 2018 · 2019 · 2021 · 2022
Failure modes owners describe
Coolant Bypass Valve Failure
Coolant bypass valve malfunctions or fails, triggering 'Engine Maintenance Required' warning light. Valve becomes stuck in open position or fails to regulate coolant flow properly. Part costs $700–$900 to replace and is not covered under powertrain warranty despite being a critical cooling-system component. Owners report failures occurring between 30,000 and 74,000 miles. A class action lawsuit has been filed regarding this defect.
When: 30,000–74,000 miles; commonly reported at 35k–65k miles on 2019–2023 model year vehicles
Symptoms owners cite: Engine Maintenance Required warning light on dashboard; Coolant leak under vehicle; Engine running hot or overheating risk; Warning light cannot be dismissed
Codes mentioned: Engine Maintenance Required (dashboard message), P1C80-49
Repairs/costs cited: Replacement of coolant bypass valve and hose; parts cost $700–$900 at Toyota dealership. Not covered under powertrain warranty. Owners note part is plastic construction.
Recalls/TSBs owners mention: Class action lawsuit filed June 2024 for 2019–2023 Toyota models (RAV4, Camry, Corolla). Toyota has not issued a recall. One dealership (story #2) confirmed it as a known issue and agreed to cover replacement cost.
Unintended Reverse Acceleration in Drive Mode When Engine Off Button Pressed
Vehicle accelerates in reverse when parked on an incline, the engine is in Drive mode, and the off button is pressed. The car does not shift to Park or Neutral before responding to the off command. Owner reports being run over by vehicle on two separate occasions when exiting vehicle after pressing the engine off button. Vehicle rolls backward with enough force to accelerate across driveway, into street, and over curb. Toyota service has refused to document or investigate the issue. Owner states other Toyota vehicles require the car to be in Park before shutting off and do not exhibit this behavior.
When: Occurs on inclines in parking lots and driveways; incidence on 2 separate occasions resulting in injury
Symptoms owners cite: Vehicle accelerates in reverse while in Drive mode after off button is pressed; No automatic shift to Park or Neutral before engine shutdown; Uncontrolled backward rolling on inclines; Owner struck and run over by vehicle on two occasions
Repairs/costs cited: Toyota service personnel have refused to memorialize the issue in writing or investigate at service facility or owner's residence.
Recalls/TSBs owners mention: Toyota service refused to document the defect, investigate, or perform demonstration. Police officer reported having seen this occur before and indicated children have been struck by rolling vehicles in similar incidents.
Wire Harness Failure (Cablegate)
Wire harness defect causes loss of drive/reverse capability and loss of power to rear brakes. Owner received 'Hybrid System Malfunction' and 'Vehicle not ready to drive' warnings along with 'No power to rear brakes' message. Dealership confirmed known issue and agreed to cover parts and towing. Owner concerned vehicle could have shut down while driving on rural roads with no cell reception, creating serious safety hazard.
When: Diagnosed 12/18/24; failure occurred 12/19/24
Symptoms owners cite: Hybrid System Malfunction warning message; Vehicle not ready to drive message; No power to rear brakes message; Interior lights illuminate and seat-belt warning sound when attempting to drive or reverse; Loss of drive and reverse capability; Required towing
Codes mentioned: Hybrid System Malfunction, Vehicle not ready to drive, No power to rear brakes
Repairs/costs cited: Wire harness replacement required; parts must be ordered. Dealership covered towing and loaner vehicle after inspection.
Recalls/TSBs owners mention: Dealership identified as known issue and agreed to cover replacement cost and towing. Issue is referenced online as 'RAV4 Cablegate.' However, vehicle was released to owner for driving immediately after diagnosis before parts were available for repair, creating safety risk.
Transmission Lag, Stumbling, and Loss of Power During Acceleration
Transmission exhibits delayed response during acceleration, stumbling, and pulse-like jerking motion. Vehicle cannot reach speed safely and poses risk on highways and busy roads. No warning lights triggered. Dealership mechanic acknowledged his personal RAV4 exhibits same behavior but could not explain cause.
When: Began a few months prior to complaint; no specific mileage reported
Symptoms owners cite: Transmission lag during acceleration; Stumbling and pulse-like motion during acceleration; Inability to reach speed; No warning lights
Repairs/costs cited: No repair completed; dealership unable to diagnose.
Recalls/TSBs owners mention: Dealership mechanic acknowledged problem occurs in his personal vehicle but offered no solution or investigation.
Hybrid System Malfunction and Power Loss on Highway
Vehicle loses power and jerks on highway; hybrid system malfunction warning and check engine light appear. Dealer replaced low fuel pressure sensor A but issue recurred. Owner reports ongoing problem after long-distance highway driving.
When: First incident September 2024; recurred on recent long-distance highway trip
Symptoms owners cite: Loss of power while driving highway; Jerking motion; Hybrid System Malfunction warning; Check engine light; Malfunction in electronic control of engine, throttle, or automatic transmission
Codes mentioned: Hybrid System Malfunction, Check engine light
Repairs/costs cited: Dealership replaced low fuel pressure sensor A; issue not resolved.
Grinding Noise in Reverse When EV Mode Engaged (Hybrid)
RAV4 Hybrid produces loud grinding noise when placed in reverse and EV mode is engaged. Appears to indicate failure of sprag-type device that disengages engine from electric drive system. Issue began at approximately 600 miles. Multiple dealership service advisors declared it normal operation and refused to document complaint in writing.
When: Began at approximately 600 miles on new vehicle
Symptoms owners cite: Loud grinding noise in reverse when EV mode engaged; Noise not present at initial delivery
Repairs/costs cited: No repair attempted; dealership refused to document issue.
Recalls/TSBs owners mention: Dealership staff declared issue normal and refused written documentation. Staff disputed owner's statement that noise did not exist at purchase.
Unintended Surge Forward at Idle
Vehicle surges forward unintentionally while idling at traffic light. Cause not determined. Owner intends to purchase vehicle and requests repair.
When: Failure mileage 3 miles (at lease start)
Symptoms owners cite: Sudden unintended forward surge while idling at red light
Repairs/costs cited: No diagnosis or repair offered by dealership.
Recalls/TSBs owners mention: Dealership notified but offered no assistance.
Transmission Jerking and Hard Shifts on Acceleration
Transmission jerks hard during acceleration in first three gears, feeling like hard shifts. Vehicle lurches when brake is applied partially or at rolling stops, particularly dangerous during turns. Owner reports instability and lack of confidence in vehicle handling.
When: No specific mileage reported
Symptoms owners cite: Jerking during acceleration in first three gears; Hard shift feel; Lurching when brake applied partially or rolling stop; Instability during turns; Vehicle feels unstable
Repairs/costs cited: No repair details provided.
Engine Stall and Multiple Warning Lights on Highway
Engine stalled on highway with bucking a few minutes before stall. Multiple warning lights illuminated including check engine light, parking assist radar, and lane assist. Power steering became weak and cruise control disabled. After 550 miles and multiple engine shut-offs, warning lights cleared. Owner reports loss of trust in vehicle at 70,000 miles.
When: 70,000 miles
Symptoms owners cite: Engine stall on highway; Bucking before stall; Multiple dashboard warning lights; Check engine light; Parking assist radar warning; Lane assist warning; Weak power steering; Cruise control inoperative
Codes mentioned: Check engine light
Repairs/costs cited: Warnings cleared after driving 550 miles with ignition cycles.
Transmission Failure with Metal Fragments in Fluid
Transmission diagnosed with failure at 133,000 miles. Metal fragments found in transmission fluid indicating internal wear. Oil leak discovered during previous maintenance visit. Rough shifting noted before failure diagnosis.
When: 133,000 miles
Symptoms owners cite: Oil leak under vehicle; Rough transmission shifting; Metal fragments in transmission fluid
Repairs/costs cited: Transmission failure; not repaired. Manufacturer not notified.
Multiple Powertrain Issues: Kickback, Coolant Loss, Blow-By, and Electrical Problems
Owner reports multiple concurrent powertrain issues including kickback during acceleration, antifreeze/coolant loss, abnormal blow-by from engine, loud engine noise, car shaking at startup, and weird noises from under hood. Dashboard and screen lights went dark once. Multiple dealership visits resulted in 'cannot duplicate issue' responses. Dealership claimed coolant loss is normal in new cars, which owner disputes.
When: Issues began within first 4.5 years of ownership; purchased 2019, complaint filed 2024
Symptoms owners cite: Kickbacks during acceleration; Antifreeze/coolant loss; Abnormal blow-by from engine; Loud engine noise; Car shaking at startup; Weird noise from under hood; Dashboard and screen lights went dark once
Repairs/costs cited: No repairs completed; dealership unable or unwilling to diagnose issues.
Recalls/TSBs owners mention: Multiple dealership visits resulted in refusal to investigate, claiming issues cannot be duplicated. Dealership claimed coolant loss is normal.
Hesitation, Jerking, and Fuel System Issues
Vehicle hesitates and jerks during slow stops and acceleration. Fuel pump automatically shuts off during refueling. After engine restart, fuel gauge shows only 3/4 tank despite pump shutoff. Refueling again causes fuel tank to overflow.
When: No specific mileage reported
Symptoms owners cite: Hesitation during slow stop; Jerking during acceleration; Fuel pump auto-shutoff during refueling; Incorrect fuel gauge reading after pump shutoff; Fuel tank overflow on second fill attempt
Repairs/costs cited: No repair details provided.
Jerking on Acceleration After Complete Stop
Vehicle jerks every time during acceleration after coming to complete stop. Owner reports consistent, repeatable behavior.
When: No specific mileage reported
Symptoms owners cite: Jerking during acceleration after complete stop; Occurs every time
Repairs/costs cited: No repair details provided.
Synthesized from 35 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 2 most recent
Coolant bypass valve needs to be replaced per Toyota. Many people are having this problem.
Wire harness failure according to the Toyota dealership representative I spoke with after inspection on 12/18/24. Rep said this is a known issue with certain years and they will cover cost of replacement. Previously, I had received a message stating, "Hybrid System Malfunction, Visit your Dealer" but could not get an appointment until 12/18. The dealer rep said they needed to order parts to fix…
Had powertrain trouble with your 2020 Toyota RAV4?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2020 Toyota RAV4?
It's a documented issue but not catastrophic. 35 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.
At what mileage does the powertrain typically fail?
Based on the 35 complaints filed, powertrain issues most often appear around 69,900 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Toyota/RAV4.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.