The vehicle VIN - [XXX] The vehicle, 2021 Acura TLX, was purchased on June 8, 2021, from the showroom floor of Metro Acura Dealership. The vehicle was sold as being compatible with iPhone, Bluetooth HandsFree Link, and Apple CarPlay. Not to mention the innovative technology, Automatic Lighting Control, and Auto-Idle Stop System. The vehicle was purchased with a full 4 year/50,000-mile warranty. I have dealt with Metro Acura in Montclair, CA, Spreen Acura in Riverside, CA, and Wittmeier Honda in Chico, CA. I have attached the service reports from the said dealerships for your review. This does not include the three times I have called for roadside assistance due to being stranded by the 2021 Acura TLX. September 6- The vehicle would not unlock, even with the key. Stranded i
2021 Acura TLX owner complaints
72 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.
powertrain 6 complaints shown
Noticed my 2021 Acura TLX A-SPEC SH-AWD has fluid leaking from the rear differential where the driveshaft connects. The vehicle has 16,531 miles on the odometer. Honda is releasing a recall for leaking rear differential on the Honda CRV as well Accords. Honda may want to include the Acura TLX's as well in the recall as they are reporting the drivesshaft may cause serious damage at high speeds if the differential is leaking.
Vehicle losing traction while driving. Confirmed by [xxx]'s Acura in [xxx]. Confirmed: transfer case with bad transmission. Vehicle now inoperable. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The transfer case and transmission splines have been stripped causing the car to be FWD only. The issue was confirmed by the dealer, and both the transfer case and transmission were replaced under warranty. The car shuddered, followed by a drivetrain noise for a few seconds. No warning lights or messages appeared when the incident occurred. The issue occurred at approximately 26,574 miles on the odometer.
transfer case leaking fluids at 73,000 miles
Transmission and transfer case failure. Noticed a very small amount of fluid leaking and took to dealership. Dealer informed me that I was "lucky" to have noticed and that the transfer case spline failure had occurred. Notified that the problem could lead to sudden loss of all wheel drive and loss of vehicle control, vehicle slipping, and oversteer. DP26001 had indicated that these issues are a safety concern and could lead to an accident. I had noticed instability in certain issues where the rear of the car did not feel firmly planted when cornering (oversteer). Dealer indicated that both the transmission and transfer case need to be replaced. I was ~8000 miles within powertrain warranty. Parts are on a national backorder which indicates a widespread issue. No warning lamps or indication
other 5 complaints shown
Problem with all safety feature sensors like Adas, lane assistance. Small car icon which always green turned orange, and none of those features working.
The contact owns a 2021 Acura TLX. The contact stated that whenever the radio was turned on and occasionally randomly, there was a crackling and popping sound heard in the speakers. The contact then stated that while shifted in reverse, the rear-view camera screen intermittently displayed a blank screen or delayed displaying an image. The contact then stated that the vehicle was taken to the dealer where it was diagnosed that there was a loose connection in the bus network. The contact was informed that the FAKRA connector set needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic and then towed to the dealer where it was diagnosed that the FAKRA connector needed to be replaced. The vehicle was not repaired. The manuf
My 2021 Acura TLX has a fuel leak. This is a known issue and manufacture design flaw. The Acura dealership has quoted my $4200 - $4500 to replace the fuel tank. I've contacted Honda and they've only offer $300 "goodwill" credit towards the repair. This is a know issue, a fire hazard, and other 2021 TLX has been recalled for this fuel tank/fuel leak issue via recall.
Per the note on this website that says "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA ..." Regarding Manufacturer Recall Number YHG / NHTSA Recall Number24V-064, when I made an appointment with my local Acura dealer, they told me "The manufacturer does not have the parts and the remedy available for that recall, so we will not be ble to take care of it. If that was what you were coming in for, I will have to cancel the appointment. They have not given us an ETA as far as when the parts will be available, and normally when they are available, they send their clients a letter stating that they have become available."
I was traveling on the highway (on a very rainy day), when my car's green signal lights and orange engine light began blinking. Immediately, an orange warning sign on the dash read, "Some Driver Assist Systems Cannot Operate, Radar Obstructed". A few seconds after that occurred, I accelerated to pass a vehicle & as soon as I switched lanes to get over, my car went from speeds of about 85 MPH, abruptly down to 15-20 MPH. My safety was immediately put at risk as the driver I passed began tailgating me as if my actions were intentional. I attempted repeatedly to speed up, but my car just wouldn't go any faster. Once, I proceeded to get in the right line, I was almost hit by a group of tractor trailers. I called my spouse in a panic, who advised me to get off at the next exit. I followed his a
airbags 3 complaints shown
The contact owns a 2021 Acura TLX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Acura TLX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Park Ave Acura (247 W Passaic St, Maywood, NJ 07607); were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
In February 2024 I became aware of a recall impacting my 2021 Acura TLX. When I called Acura, I was told more information would become available-- I did not hear back. Then In April 2024 I took my vehicle in for servicing and asked my dealership Radley Acura if they could also repair the recall, and the dealership informed me they did not have a part nor an estimate as to when it would become available. In response, I called Acura corporate. They too did not have an update. Fast forward to September 18, 2024, I once again called the dealership and was told the same thing I was told earlier this year. No part available and no estimate as to when one will become available. I then called Acura corporate. Corporate Acura contacted the dealership on a threeway and asked the same question, and w
electrical 2 complaints shown
On October 4, 2026, at approximately 6:55 PM, the 2021 Acura TLX suffered a catastrophic and sequential collapse of its primary safety and electronic control systems while in motion. Without warning, the vehicle's dashboard suddenly illuminated with a cascade of severe system malfunctions, beginning with a critical "Brake System Problem" warning, immediately followed by a "Power Steering System Problem," which caused the steering wheel to become dangerously heavy and difficult to maneuver. Simultaneously, a string of secondary critical alerts flashed across the information display, including a "Lane Assist System Problem," effectively disabling the vehicle's automated driver-assist, traction, and stability networks. This total electronic network blackout culminated moments later in a sever
The contact owns a 2021 Acura TLX. The contact stated that while attempting to start the vehicle on one occasion, the vehicle would not start-up. The contact had the vehicle towed to the local dealer to be inspected. The mechanic was unable to duplicate the failure. The vehicle was started and driven back to the residence. A few days after taking the vehicle to the dealer, the contact noticed that while driving at undisclosed speed, the brake pedal was depressed and there was a loud cranking noise coming from the front end of the vehicle. The contact took the vehicle back to the local dealer to perform a diagnostic test on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 270.
suspension 2 complaints shown
I am submitting this complaint regarding a major drivetrain failure in my 2021 Acura TLX Type S SH-AWD with approximately 86,643 miles. My vehicle experienced a complete loss of AWD. The front two wheels are receiving power, but the rear wheels are no longer receiving power. An independent mechanic initially diagnosed a transfer-case/drivetrain failure and advised that the transmission may also be involved. I then took the vehicle to OH Acura of Temecula, where the Acura dealership independently diagnosed the vehicle with transmission and transfer-case failure. The service manager confirmed that my independent mechanic’s diagnosis was accurate. The dealership provided a repair estimate of approximately $16,000. I am concerned because NHTSA previously opened investigation DP26-001 regard
While using the Air Conditioner in Comfort Mode Suspension settings on my Advanced SHAWD model, the front suspension intermittently squeaks and creaks. It is very audible in the colder months or after it rains.
steering 1 complaint shown
Rotors warped and changed through warranty but loud humming and vibration is back after 2,000 miles on new rotors. Steering column is leaking fluid down to brake pedal. Steering wheel is making a clicking noise when turning. Speakers are crackling after Fakra replacement under acceleration or going over bumps.
engine 1 complaint shown
I drive a 2021 Acura TLX TYPE S around 85K miles. I heard a loud clank when I was driving one day, and I loss traction. When I was accelerating I was losing traction and it seem like I lost power while I was moving as well. It seems like I'm driving front wheel drive. I let me foot of the gas and it seems like it's back to normal SH-AWD. I hope this gets looked into and fixed soon.