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ProblemsByVin File / 2021-AUDI-E-TRON NHTSA data synced 3 days ago
Audi

2021 Audi e-tron problems

Light NHTSA footprint — 36 owner complaints and 9 active recall campaigns. Either a clean record or thin data; we'll show what's there.

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The 2021 Audi e-tron has 36 NHTSA owner complaints and 9 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 18 complaints, typically surfacing around 26,000 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.

Audi e-tron owner complaints by model year
Model yearOwner complaintsRecalls
2019 e-tron 77 5
2021 e-tron (this page) 36 9
2022 e-tron 0 5
2023 e-tron 0 2
2021 Audi e-tron
Photo: Vauxford / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Audi e-tron
0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
9
Severe
0
Moderate
Should you avoid this 2021 e-tron?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 4/5
Side crash 5/5
Rollover 5/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2021 Audi e-tron SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2021 Audi e-tron? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

Recalls to confirm are done

Run the VIN from the listing — 9 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 6.4/10 model. The priciest documented failure is powertrain (~$2,500) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2021 Audi e-tron

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 2 categories with 3+ complaints

electrical
18 reports · fails ~26,000 mi · avg $850
moderate
powertrain
9 reports · avg $2,500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2021 e-tron's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2021 e-tron?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2021 e-tron · powertrain
Vehicle traveling when electrical systems malfunction message came on. Said pull over safely and call for service. After car was slowed to a stop, the vehicle was disabled with no forward or reverse drive possible. The car was stranded close to the middle right of the street.…
2021 e-tron · electrical
While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car…
2021 e-tron · electrical
The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use…
2021 e-tron · electrical
The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
View all 36 owner complaints →
Had a problem with your 2021 Audi e-tron? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 3 of 9

severe NHTSA 25V900000 December 19, 2025

Volkswagen Group of America, Inc

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
severe NHTSA 23V867000 December 20, 2023

Volkswagen Group of America, Inc

A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
severe NHTSA 23V842000 December 13, 2023

Volkswagen Group of America, Inc

An overheated outlet or charging cable can increase the risk of a fire.

Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
View all 9 recalls →

Common questions

Is the 2021 Audi e-tron reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 36 owner complaints filed with NHTSA, the 2021 Audi e-tron has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2021 Audi e-tron?

The 2021 Audi e-tron is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.4/10 — around the segment average; 9 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2021 Audi e-tron?

Inspect the electrical first — it's the most-reported issue on this model, with 18 owner complaints filed. Typical failure occurs around 26,000 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2021 Audi e-tron a good used car to buy?

It scores 6.4 out of 10 on our NHTSA-based read of 36 owner complaints. The main thing to watch is electrical. Typical failure occurs around 26,000 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2021 Audi e-tron?

Based on NHTSA records, the most-reported issue is electrical, with 18 complaints filed. Typical failure occurs around 26,000 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 26,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi e-tron has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Audi e-tron?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 36 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2021/Audi/e-tron. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Audi. Some links on this page are affiliate links and we may earn a commission if you purchase through them.
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