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ProblemsByVin File / 2021-BUICK-ENCORE-GX NHTSA data synced 1 day ago
Buick

2021 Buick Encore GX problems

The 2021 Buick Encore GX has 50 NHTSA owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.

The 2021 Buick Encore GX has 50 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of August 2026). The most-reported system is engine at 15 complaints, typically surfacing around 36,418 miles (~$3,100 to repair). Source: NHTSA Office of Defects Investigation.

Buick Encore GX owner complaints by model year
Model yearOwner complaintsRecalls
2020 Encore GX 66 2
2021 Encore GX (this page) 50 2
2022 Encore GX 29 1
2023 Encore GX 23 0
2024 Encore GX 27 1
2021 Buick Encore GX
Photo: Mr.choppers / Wikimedia Commons, CC BY-SA 3.0 · representative photo of the Buick Encore GX
0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2021 Encore GX?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 5/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2021 Buick Encore GX SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2021 Buick Encore GX? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: brakes is flagged severe on this model , showing up around 29,977 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 7.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2021 Buick Encore GX

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 3 categories with 3+ complaints

engine
15 reports · fails ~36,418 mi · avg $3,100
moderate
powertrain
10 reports · fails ~48,375 mi · avg $2,500
moderate
brakes
7 reports · fails ~29,977 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2021 Encore GX's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2021 Encore GX?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2021 Encore GX · engine
The contact owns a 2021 Buick Encore GX. The contact stated while depressing the brake pedal to make a right turn, there was an abnormally loud popping and scrapping sound coming from underneath the vehicle. The contact pulled over to the side of the road. Upon exiting and…
12/12/2025 · at 52,590 mi · NHTSA ODI #11704676.0 · see engine pattern →
2021 Encore GX · powertrain
I bought my vehicle the later part of 2021 and the transmission and engine no longer work and need to be replaced. When I first purchased the vehicle the battery completely died in less than 6 months. Numerous repairs and now the warranty won't work since I am over 60000 miles…
2021 Encore GX · suspension Crash
The contact's girlfriend owned a 2021 Buick Encore. The contact stated that while his girlfriend was driving at 20 MPH, an abnormal, snapping sound emitted from the vehicle as the steering wheel independently shifted to the right and crashed into two parked vehicles. The contact…
11/19/2024 · at 76,000 mi · NHTSA ODI #11626175.0
2021 Encore GX · engine
Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
View all 50 owner complaints →
Had a problem with your 2021 Buick Encore GX? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 21V440000 June 10, 2021

General Motors, LLC

A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

Fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
severe NHTSA 20V588000 September 24, 2020

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Common questions

Is the 2021 Buick Encore GX reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 50 owner complaints filed with NHTSA, the 2021 Buick Encore GX is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2021 Buick Encore GX?

On the NHTSA data, the 2021 Buick Encore GX does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2021 Buick Encore GX?

Inspect the engine first — it's the most-reported issue on this model, with 15 owner complaints filed. Typical failure occurs around 36,418 miles. Average repair cost runs about $3,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2021 Buick Encore GX a good used car to buy?

It scores 7.8 out of 10 on our NHTSA-based read of 50 owner complaints. The main thing to watch is engine. Typical failure occurs around 36,418 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2021 Buick Encore GX?

Based on NHTSA records, the most-reported issue is engine, with 15 complaints filed. Typical failure occurs around 36,418 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 36,418 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Buick Encore GX has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Buick Encore GX?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 50 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Verify the raw federal record at nhtsa.gov/vehicle/2021/Buick/Encore GX. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Buick. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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