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ProblemsByVin Index / 2021-CHEVROLET-BOLT-EV / COMPLAINTS
Full complaint record · NHTSA

2021 Chevrolet Bolt EV owner complaints

66 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

electrical 12 complaints shown

29 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/28/2022 ODI #11499254.0

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/14/2022 ODI #11497426.0

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/01/2021 ODI #11442270.0

Not Happy. I bought my Bolt assuming I would get the convivence and range of a fully functional vehicle. The restrictions imposed upon my and my Bolt are unacceptable. I can only charge in my garage unless I go the a pay for power source and wait around. I also prefer charging at overnight, after 2100 hrs, as I feel I am using less valuable energy. My employer has requested I do not park in the company lot or near any buildings. Very reasonable request under the circumstances. I think GM should allow me to rent a safe vehicle until my Bolt can be brought back to the original quality/range/safety standards! Please forward this to the powers that can make this happen. I will also be in contact with the appropriate governmental agencies, especially if my requests are ignored or denied. Ha

11/30/2021 ODI #11442192.0

This is regarding the battery defect. I initially called into GM on August 31, 2021 to start this buyback and have not driven this since. It’s been parked on the street because I have a newborn and a 2 year old. It would be irresponsible of me to drive and charge this car while my children are here. There has been no progress while working with GM. They have ignored me and are unreachable. I went through BBB and the settlement has been approved, but GM still has not contacted me and is unreachable. My case number with GM: SR:9-6913861036 My case number with BBB (settlement has been reached but no response from GM): CHV2125923

11/22/2021 ODI #11441319.0

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded at a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/21/2021 2,700 mi ODI #11437636.0

The contact owns a 2021 Chevrolet Bolt EV. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The warning message " Emergency Power Failure, Seek Service Immediately" appeared on the instrument panel. The contact was able to veer to the side of the road. The contact stated he was unable to restart the vehicle and had the vehicle towed to the dealer. The dealer diagnosed that the battery disconnect lever had failed. The contact stated the vehicle was repaired. The manufacturer has notified the failure and offered the contact a vehicle buyback. The approximate failure mileage was 2,700.

10/19/2022 ODI #11489987.0

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

09/23/2021 ODI #11434100.0

Vehicle is under recall. GM has gone beyond what would be considered a reasonable time resolve the issue. The vehicle remains a danger and the suggested restrictions by GM are impossible to follow and still use the vehicle as intended. GM is considering a buy back of the vehicle on a case by case basis. GM should honor all requests for a buy back of the vehicle since they are unable to render the car safe and should not decide that some customers should continue to be in danger while others granted a buy back are able to be safe.

09/20/2021 ODI #11433718.0

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had a exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and the dealer confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

09/18/2021 ODI #11433485.0

GM has rendered my vehicle useless. I drive hundreds of miles a day. I bought the 2021 Bolt in July with an estimated 259 mile range which was fine. That has now been slashed by 40% which isn’t adequate and is NOT the car I purchased. And parking it outside full time will likely result in rodent damage as they apparently like the soy plastic wrapping on the wires. Lastly, the GM Spokesman on Twitter stated that Bolt owners need to park 50’ away from other cars. This is all quite impossible. I bought this car brand new just 2 months ago and it’s now ruined for my use. I contacted GM on 8/24/21 and they stated that I could rent a car and submit the rental receipts and gas receipts to them for reimbursement. But, they would not commit to a timeframe for reimbursement. Anecdotally, people on

09/17/2021 ODI #11433405.0

I have been advised, my vehicle, (2021 Chevrolet Bolt with less than 2,000 miles) may spontaniously burst into flame because a faulty battery. I'm supposed to park thr car outside, away from other vehicles for an indefinate time. No repair is being offered by the dealer or General Motors. I am 81 years old, unable to safely acces my vehicle if is parked on the street in snowy weather. As a result, I am in danger due the weather conditions, let alone due to fires started in my garage while the Chevrolet Bolt is being charged. I demand immediate return of the money I paid for this worthless Chevrolet so I can buy another car.

09/16/2021 ODI #11433275.0

How was your safety or the safety of others put at risk? Drivers have to follow unfair guidelines that cripple the car. I am not able to follow the GM guidelines without affecting my livelihood and how I use the car to commute and charging procedures overnight to achieve the needed range for daily commute. 1. Set your vehicle to a 90 percent state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019-2022 model years) mode. Instructions on how to do this are available in the videos below. If you unable to successfully make these changes, or do not feel comfortable making these changes, GM is asking you to visit your dealer to have these adjustments completed. 2. Charge your vehicle more frequently and avoid depleting their battery b

other 3 complaints shown

12/20/2022 ODI #11498243.0

I received an email notifying me of a safety recall related to the propulsion battery on July 26, 2021. This notice did not offer an opportunity to schedule a repair. I have contacted my dealer periodically requesting a repair. On November 25, 2022, I received a text message specifying Recall # N212345941, which corresponds with a propulsion battery replacement. This text, and a subsequent notice by mail, offered my first opportunity to schedule the battery replacement. My local dealer is not authorized to make the repair. I have contacted a dealer authorized to make the repair, 70 miles away, and I am awaiting notice that the replacement battery is available to install. The delay in offering this repair has been unreasonable, and unsafe. Because my daily commute is long, mountainous, cold

09/25/2022 ODI #11486286.0

Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.

09/20/2024 ODI #11615598.0

Shift selector failed. Could no shift into gear Drive, low or Reverse. Locked in park but could shift to neutral. no power steering or AC. If this design flaw failure occurred while the car was on the highway, it could cause an accident. I have contacted General Motors and reported the potential safety issue and awaiting there response.

steering 3 complaints shown

8 total in this category · moderate · avg repair $700 · see steering cluster analysis →
10/25/2024 ODI #11621934.0

Steering geer having issues of the steering wheel coming back to center after the turn. Now need to replace steering geer

09/21/2025 ODI #11688686.0

The steering wheel will not return to center and feels like its binding on something, sometimes its tough to steer other times not. Does not feel safe. No warning lamps and nobody has inspected or worked on it yet.

09/17/2021 ODI #11433306.0

At random times even while driving: First and most importantly, speed will read 0 MPH while driving. Second the following errors will appear on the dash: "Steering Assist Reduced Drive with Care" "Pedestrian Friendly Alert System" Also, the following lights in the dash light up: Brake System Warning Light Service Vehicle Soon Light Antilock Brake System (ABS) Warning Light Service Electric Parking Brake Light Traction Control System (TCS)/StabiliTrak Light If this happens while driving I have experienced the following: If turning, the steering wheel will jerk because the vehicle loses power steering. If vehicle is in cruise control, the cruise control will disengage and the Regenerative Braking will quickly slow down the vehicle. I have taken the Vehicle to the GM dealership. The

powertrain 2 complaints shown

10 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/20/2021 ODI #11444427.0

While accelerating, the vehicle's drive system stopped functioning. The vehicle slowly came to a stop while displaying errors about the propulsion, and was no longer able to move under it's own power. All other systems were still working, however the hazard lights do not stay on when I had to try powering the vehicle off and back on again. The vehicle has been towed to a Chevrolet dealership for diagnosis.

09/25/2021 ODI #11434352.0

High voltage battery has been recalled due to fire risk on 8.20.2021. No remedy for repair has been performed and I have had difficulty getting information from GM regarding my vehicle swap due to the recall. The vehicle is becoming more unusable as the weather gets colder due to the charging limitations set in the recall.

Showing 300 of 66 total complaints. The full federal record is available at nhtsa.gov/vehicle/2021/Chevrolet/Bolt EV#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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